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Hilton Garden Inn Billings

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Hilton Garden Inn Billings
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596 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Billings, United States
Reviewed 11 January 2016

I generally always stay at the Garden Inn for work and personal when we come to Billings. It is not often but enough to where I am very familiar with the amenities. This time we got into our hotel late and it was only after we had checked in and got settled we noticed the room wasn't up to its...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chris H
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review on TripAdvisor. I also appreciate the opportunity we have had since your stay to get in touch with you and make this right. I do appreciate you letting us know about the issues so we can make this right both with our housekeeping staff and the front desk. I hope the rest of your time...

Rapid City, SD, United States
Reviewed 10 January 2016

Always enjoy staying here. Happy staff, good looking accommodations, clean everywhere--not just the rooms. Heating an A/C is comfortable. Breakfast is first class. Easy parking. Everything just works fine. Also the cookies are great!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Keith R
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review in TripAdvisor and the kind comments you made. I am very glad you were able to enjoy all that our hotel has to offer. I believe we have a beautiful facility here, but our staff makes this hotel a wonderful place to come; I am glad they were able to make your stay a good...

Bozeman, Montana
Reviewed 6 January 2016

The Hotel is conveniently located. They advertise adjustable 'sleep member' type beds--our did not work and was miserably uncomfortable. Checking in we were given 1 complimentary drink (for 2 people) at the bar and were told it may not be open that night. (It wasn't)

Review collected in partnership with Hilton Garden Inn
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1Thank JATBigsky
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review in TripAdvisor. I do apologize about the bar area. We did have limited hours during the Holiday week, although it was open during your time here. I am sorry our staff did not accommodate you during this time. I also have worked with our maintenance staff ensure that the beds are operating correctly. Thank you...

Knoxville, United States
Reviewed 21 December 2015

I enjoyed a clean and comfortable room during my week long stay. This hotel and its staff are above average for Hilton Garden Inn. I stay a lot of nights with Hilton during the year and this is one of the top properties I have enjoyed during my travels.

Review collected in partnership with Hilton Garden Inn
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Thank Bobby J
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for sharing your comments on TripAdvisor. I am glad your stay here was an enjoyable. I love our hotel and all we have to offer. Thank you for the compliments. It is an honor to have guests who return to our hotel. I appreciate you giving us the opportunity to serve. Thanks for staying with us. We look...

POLSON
Reviewed 21 December 2015

Whole family stayed here for a family funeral and the entire staff was kind and accommodating beyond belief. Accomodations were lovely. I have never had such personal consideration given to me by the whole staff of any hotel! special rate was given to us and care was given to help us in everyway. What a great team of people!

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Thank cabomom1
Reviewed 14 December 2015

Stay a night, The hotel is in good location. Many things around it. The front desk 1 person very friendly the other two not so much. The room pretty clean and spacious. Breakfast very delicious, got the made to order. Have to wait for 15-20mnts, still reasonable time. Unfortunately my eggs was over cooked while i requested over medium. I...

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Helpful?
Thank LetsTravelForFun
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I apologize that you are disappointed with your stay at the Hilton Garden Inn. We do strive to make sure every guest has an exceptional stay and I am sorry that we did not deliver that with your stay. I will share your comments with our staff so we can work on making this better...

Stuart, Florida
Reviewed 13 December 2015

This was a nice hotel in a very convenient location. My husband and I went walking and passed many big box stores and nice restaurants. We ended up getting the "special" at the hotel and taking it back to our room (which we found out wasn't really allowed, but we were permitted to do it because of some confusion).

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Helpful?
Thank MsRee57
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I'm glad you found the location and our service acceptable. I do apologize about the confusion with your dinner. Please be assured that you are always "allowed" to order your dinner in the dining area and take it to your room. I will make sure we follow up on that! I hope you enjoyed your...

Reviewed 11 December 2015

Again this year we held our program holiday party at the Hilton Garden Inn, and again they didn't disappoint!! I can't think of one thing that I'd change. The rates were reasonable, the venue beautiful, the food was excellent. We were in the ballroom and had the entire staff at our beck and call. They were happy and eager to...

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Helpful?
2Thank Barbara B
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the review! We loved hosting your event here. Thank you for opportunity to be a part of your wonderful Holiday celebration. I looked forward to having you back with us again this year and I am so grateful that all went well. Thank you for mentioning our Sales Manager, Korry and our Banquet Captain, Eric. Our staff...

Rapid City, SD, United States
Reviewed 11 December 2015

The facility was very well cared for. The staff is what really stands out however. Happy, helpful and friendly. Exactly what you want while traveling. I stay in many Hilton hotels each year, I'm diamond level member, and this place deserves credit for being at the top of HGI quality scale. Good job. I get to Billings about 5 times...

Review collected in partnership with Hilton Garden Inn
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Thank Keith R
Denver, United States
Reviewed 26 November 2015

The front desk staff was awesome and provided excellent customer service. The breakfast staff was also great and breakfast was tasty but slow one morning. The trip to the airport on the shuttle was mush appreciated on a snowy cold day and the driver was awesome.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael W
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your kind review. I love to know our guests enjoyed their time here at the Hilton Garden Inn. I am so glad the staff was able to make your stay a good one. We have a wonderful Hotel, but it is our staff here that keep our guests coming back! I am sorry the breakfast was slow,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 

Additional Information about Hilton Garden Inn Billings

Address: 2465 Grant Rd, Billings, MT 59102-7477
Region: United States > Montana > Billings
Price Range: $145 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings
Hotel Style:
#2 Business Hotel in Billings
#3 Romantic Hotel in Billings
#3 Family Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Billings staff and other travellers.
3 questions
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Cincinnati Ohio
1 month ago
over a year ago
Roundup, Montana, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check in online or use the hilton app to choose your room”
 of 5 bubbles Stelligena, 19 Aug 2016 | Read review
“Room 104-107 are directly across from the pool. good if you have children other may prefer a quieter location.”
 of 5 bubbles therman17404, 13 Aug 2016 | Read review
“Those on the front of the hotel have a slightly better view although you get the noise from the railway track.”
 of 5 bubbles Rook3rs, 15 Jul 2016 | Read review
“View of Billings is nothing to write home about. Get a Room near pool if you have kiddos.”
 of 5 bubbles CoryJ599, 15 Jul 2016 | Read review
“Fifth floor is the highest and the quietest.”
 of 5 bubbles babe10021942, 1 Jul 2016 | Read review
5 of 5