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Hilton Garden Inn Billings

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Hilton Garden Inn Billings
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607 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Reviewed 30 May 2016

Great stay. Breakfast is one of the best I have had at any hotel. Great omelet chef and great fresh fruit including berries and watermelon. Rooms very clean and comfortable. Pool and hot tub clean and warm. Exercise room great. Front desk staff very kind. Thank you for the late check out. I have not one complaint. Convenient location to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Happy K
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thanks for your very kind review of our hotel. We take great pride in our breakfast offerings here and firmly believe we have the best breakfast in town. Thank you for mentioning your meal! I am glad our staff was able to make your stay with us a great one and that our location and amenities were exactly what you...

Shepherd, United States
Reviewed 25 May 2016

Everyone knows weddings are an extremely stressful time. My 3 sisters, my brother, sister-in-law, myself and my husband all stayed at the Hilton Garden Inn. I would like to say this was one of the most enjoyable experiences any of us have had at a hotel. I explained to the staff we needed earlier check-in times in order to get...

Review collected in partnership with Hilton Garden Inn
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Thank Tim G
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the wonderful review! It was our pleasure to have you and your family with us. We are all pleased that we were able to make this special time for your family a little easier. We were honored to be of service and very honored knowing that you will be back. We can't wait to see you again,...

Billings, Montana
Reviewed 23 May 2016

The Hilton is always our #1 choice to stay when we r out vacationing. THe staff is always very friendly. The rooms are very clean. The breakfast is very very good. All the services offered are very welcoming and very nice.

Review collected in partnership with Hilton Garden Inn
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1Thank 256deanu
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for positive review. Thank you as well for your loyalty to the Hilton Brand. I am glad the room and our breakfast was good. I value the feedback from our guests so we will have the services and amenities that our guests can enjoy. Thanks for staying with us. Please come and see us again! We loved having...

Wilmington North Carolina
Reviewed 22 May 2016

You can do everything here if you wish. The hotel is very centrally located and the staff is very helpful. There was a nice selection of menu items as well as a nicely stocked pantry. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank happytraveler075
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thanks for the very kind review. I am glad you were able to take advantage of many of our amenities including our location near shopping and several great restaurants. I am especially glad that our staff was helpful! We do take pride in our hotel, but it is our staff that make will make your stay a memorable one. Thanks...

USA
Reviewed 20 May 2016

Excellent service. Very friendly staff. Had a soda at bar and friendly bar tender. Used a free coupon. Would recommend that if they're going to give a free drink coupon that you note that it includes soda for non-alcoholic drinkers. It only listed alcohol drinks on the coupon. Otherwise, had I not asked I would have trashed the coupon.

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Helpful?
Thank DeputyDawg46
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I love the suggestion of including non-alcoholic beverages on the coupon. We will see about adding that to our next batch. Thank you for your feedback. I am glad you enjoyed your time with us and that our staff was able to make your stay even better! Thanks for staying with us. Please come and...

Lethbridge, Alberta
Reviewed 18 May 2016

Great hotel,awesome location and very clean with comfortable beds and very cheerful and helpful staff. We were in town for a weekend getaway, and would stay here again anytime, and would recommend this hotel to anyone

Review collected in partnership with Hilton Garden Inn
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Thank 833dbf
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review, and thank you for mentioning our staff. I believe we have a beautiful hotel here, but it is our staff and their passion to serve that makes this hotel a great place to stay! I hope you enjoyed your time away. Please come and see us again. We would be honored to have you back!

Glendive, Montana
Reviewed 14 May 2016 via mobile

This is a well put together hotel with many ancillary services. Big, comfortable rooms. Very vomfortable beds. Room service and very friendly professional staff. Great breakfast with the ability to order from the kitchen. Whoever possible this is where I stay.

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Thank Richard L
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review! Our team at the Hilton Garden Inn is working daily to make sure our guests can take advantage of all the amenities we have to offer. I am so glad to know you found our hotel accommodating. Thank you for mentioning our staff as well. I hope we see you again soon! We enjoy having...

Albuquerque, New Mexico
Reviewed 12 May 2016

The hotel uses Select Comfort mattresses which may be ok in general, but mine was squashy on one side and firm on the other - even though both sides were set at firm. Just give me a plain firm mattress and cotton bedding and Ilm good!

Review collected in partnership with Hilton Garden Inn
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Thank kpurring
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. The Hilton Garden Inn does have the Garden Sleep System for our mattresses. These mattresses provide our guests with adjustable firmness using air baffles inside the mattress that will adjust to each guests preference. I do apologize that the mattress in your room was not working correctly. I appreciate you letting us know. Our maintenance...

Billings, United States
Reviewed 3 May 2016

My family stayed at the HGI off King Ave. last weekend. The hotel is great, but the food service portion has issues that are very easily fixable. The staff was disorganized, food sat under the warmer for 5 minutes or longer at times, we and other tables had orders that were forgotten. The manager could've been more help in filling...

Review collected in partnership with Hilton Garden Inn
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Thank Tara B
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I value the feedback from our guests. I apologize for the service you received at breakfast over the weekend. We have high standards for our service at the Hilton Garden Inn, and that particular day, we did not deliver on that standard. I am very sorry that you had a long wait and that our...

Helena, United States
Reviewed 2 May 2016

I used the online check in and breezed in, grabbed my key, and made it to my room in record time. With my Hilton Honors I received a free drink coupon. Having a glass of wine to take up to my room was a great bonus.

Review collected in partnership with Hilton Garden Inn
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Thank Paige T
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review, and thank you for being a Hilton Honors member. I am so glad that the digital check-in was convenient for you and you were able to take advantage of the Honors Benefits. We appreciate your loyalty to the Hilton Brand and the privilege of having you stay at our hotel. I'm pleased that you enjoyed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 

Additional Information about Hilton Garden Inn Billings

Address: 2465 Grant Rd, Billings, MT 59102-7477
Region: United States > Montana > Billings
Price Range: $153 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings
Hotel Style:
#2 Business Hotel in Billings
#3 Family Hotel in Billings
#3 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Billings staff and other travellers.
3 questions
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Cincinnati Ohio
2 months ago
over a year ago
Roundup, Montana, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check in online or use the hilton app to choose your room”
 of 5 bubbles Stelligena, 19 Aug 2016 | Read review
“Room 104-107 are directly across from the pool. good if you have children other may prefer a quieter location.”
 of 5 bubbles therman17404, 13 Aug 2016 | Read review
“Those on the front of the hotel have a slightly better view although you get the noise from the railway track.”
 of 5 bubbles Rook3rs, 15 Jul 2016 | Read review
“View of Billings is nothing to write home about. Get a Room near pool if you have kiddos.”
 of 5 bubbles CoryJ599, 15 Jul 2016 | Read review
“Fifth floor is the highest and the quietest.”
 of 5 bubbles babe10021942, 1 Jul 2016 | Read review
5 of 5