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Best Western Plus Kelly Inn & Suites

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Come home to the Best Western Plus Kelly Inn & Suites whenever your travels bring you to Big Sky Country and Billings, Montana. Guests enjoy our country lodge decor, hot breakfast, evening snacks, "cozy" bed package, and high-speed internet. Our business and laundry centers are open 24 hour for our guests' convenience. The Beaver Water Playland (open 6am to 11pm) delights both the younger guests and those not quite so young. We hope to have you visit us soon!
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Property amenities
Pool
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Wheelchair Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Hot Tub
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Reviews & more
967Reviews
200Photos
4Q+A
100Room tips
Traveller rating
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Hotel staff were very accommodating. They even filled our thermos the next morning! The rooms were large and well appointed. The room had laminate flooring, which I very much appreciated as it was a pet friendly room and we were travelling with our dog.
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Review collected in partnership with Best Western
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites
Responded 2 weeks ago
Thank you so much for giving us a great rating and commenting on the amenities you enjoyed during your stay. Please visit us again here at the Best Western Plus Kelly Inn & Suites in Billings, MT and make sure you bring your pet with you!
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Our go-to place to stay when traveling with our dog was always Quality Inn. After a terrible experience there in September, we decided to stop staying there and came to this hotel for our most recent stay, just this weekend. It was phenomenal. The staff was courteous, friendly
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Review collected in partnership with Best Western
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites
Responded 3 weeks ago
What a great review! Thank you! We so appreciate all the great comments about your recent stay with us. Thank you for letting us know that you enjoyed our breakfast, your room with a jetted tub (they are a great way to relax after a long day of driving), the beds and linens. Our staff always enjoys hearing that their customer service was noticed and commented on. We hope you'll stay with us here at the Best Western Plus Kelly Inn & Suites again and again whenever your travels bring you back to Billings! Our sincere thanks!
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We asked for an upgrade due to a special anniversary and the room was great. Lots of space and nice amenities. Loved the water jug at front all the time with ice. Nice option besides having tea and coffee all day. Good cookies in the evening.
Best breakfast menu and very comforta
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Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites
Responded 7 Nov. 2018
Thank you for choosing our hotel for your anniversary celebration. We appreciate all your kind comments about our customer service & hotel snacks & breakfast! It was great to hear you enjoyed your suite and we hope you will visit us often so you can enjoy our eight different & well-appointed suites. Again, our thanks!
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Just off the expressway. Good eating next door and across the street. Quite and very comfortable. Plus DirecTv, not some cheezzy cable network! Not some huge 6 story quick shuffle get them in and out hotel.
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Review collected in partnership with Best Western
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites
Responded 2 Nov. 2018
What a great review! Thank you! We always appreciate knowing our guests like our quieter location even though we're located conveniently off Interstate 90 in the heart of Billings. It was great to hear you enjoyed our Direct TV selections of over 200 channels - please visit us again!
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Everything was as we hoped and even better. Room was spacious and more than adequate. Breakfast bacons were especially tasty. Staff was pleasant and informative. Hotel was quiet. Bang for the buck was excellent.
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Review collected in partnership with Best Western
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & Suites
Responded 26 Oct. 2018
Thank you! How we here at the Best Western Plus Kelly Inn & Suites in Billings, MT appreciate your comments about our hotel (it was quiet), about our breakfast (you enjoyed the bacon) and our customer service (our front desk staff was able to answer any questions you had)! Please visit us again whenever your travels bring you back to Big Sky Country.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
View from the LR to the bedroom & bath
Photo provided by managementBest Western Plus Kelly Inn & Suites
Double Queen Room
panoramic off the room
My Room
My Room
Previous
Is the hot tub located in the pool area where all of the kids congregate. According to the photos that area looks like it could be quite loud.
Dear Potential Guest, Yes, our hot tub is located in the same area as our Water Playland so we do have a lot of activity there. At this time, though, our hot tub is down (waiting on a part that has been ordered). We do have suites that have over-sized jetted tubs in them and many of our guests reserve these to have the convenience of a hot tub but more privacy. Please call us direct and our front desk agents would be happy to describe and reserve one of our 14 different suite types.
0 votes
How would I reach the General Manager? I would like to speak to someone other than the person who answers the phone and claims that they just so happen to be the manager.
Good Morning! We apologize that we did not see this question before. Please know that we are almost always in our office Monday through Friday during regular business hours except for occasional meetings during the month. We have some long-term employees (i.e. front desk managers on duty, front desk manager, and executive housekeeping managers) who make decisions in our absence but are excellent at reaching out to us if needed when we are not on property.
0 votes
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Do you allow pets? (two small dogs) Is there a fee?
Yes, we do allow pets at no charge. The only thing we ask that you sign a pet agreement that you won't leave your pet in the room alone - they get lonely!
1 vote
Is there a room big enough to accommodate 3 adults and 3 toddlers (we can fit in 3 beds or 2 beds and a sofa sleeper)? Or would we be better off getting 2 adjoining rooms?
Thank you for contacting us! We allow a total of six people in each of our rooms whether in one of our spacious double queen room or any of our suites. Each of our rooms and suites has two queen size beds or one king bed with a pull-out sofa. Many families choose to bring sleeping bags or request rollaways at $10.00 each. Our Cabin Fever Suite has extra room with two queen size beds, a fireplace, and a jetted tub in the bathroom. We also have three suites that have living rooms with pull-out sofas and a separate bedroom with a king bed as well as two bathrooms (one with a jetted tub)...Moon Over Montana Suite, All the Pretty Horses Hospitality Suite and Woodland Mist Suite. Please give us a call and we would be happy to answer more of your questions and/or reserve your room.
0 votes
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"Ask for first floor room with exterior access if traveling with a dog"
"If sensitive to noise, avoid rooms close to the pool (200-208 and 300-308) as these rooms are right above pool."
"Great hotel for families!"
"Every where is good!"
"We were on the 2nd floor and was quiet."
Previous
PRICE RANGE
USD 114 - USD 156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kelly hotel billingsbest western plus kelly inn and suitesbest western billingsbest western kelly hotelbillings best western
FORMERLY KNOWN AS
BW PLUS Kelly Inn & Suites
LOCATION
United StatesMontanaBillings
NUMBER OF ROOMS
89
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