We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Kelly Inn & Suites

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN PLUS Kelly Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

752 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 744: English reviews
Scobey, Montana
1 review
Reviewed 2 days ago NEW

Very friendly and courteous staff, clean, great breakfast and simply one of the best hotels I've stayed at in Billings. The friendly staff includes not only the desk clerks but the cleaning staff also.

Helpful?
Thank markitman
Whitefish, United States
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago

We stayed at Best Western Plus Kelly Inn in Billings, loved having outdoor entrance plus hall entrance. Staff was very attentive, nice pool and business area. Small continental breakfast but for us very satisfactory. Hostess kept everything full and right there to help if needed. Comfortable beds and great coffee pot.

Review collected in partnership with Best Western

Helpful?
Thank Eva Nell K
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post such kind comments about our hotel...it's much appreciated! We hope you'll visit us again soon. More 

Berkeley Springs, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This is one of our favorite Best Westerns. The outside decor, rooms, staff and amenities are top notch. The breakfast fare is the best - REAL eggs, sausage and all the bread products you could want, check-in and out, very easy and accommodating.

Review collected in partnership with Best Western

Helpful?
Thank Jane B
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

A simple "thank you" never seems enough to express our gratitude to our loyal guests. We never take for granted the time our customers take to let us know how we're doing...we appreciate your gracious comments about our staff, breakfast and décor. Please visit us again soon (and enjoy your holidays)! More 

Helena, United States
1 review
Reviewed 2 weeks ago

This is one of my favorite hotels to stay at when traveling to the Billings area. Very courteous, pleasant, helpful staff and clean, comfortable rooms. Easy access on and off the interstate and close to restaurants and shopping.

Review collected in partnership with Best Western

Helpful?
Thank P1480JYamyh
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always appreciate kind comments like yours and your return business. Thank you for commenting on our staff and convenient location. We hope to see you again soon, especially during the holidays when we offer some of our lowest rates of the year for family celebrations! Happy Thanksgiving! More 

Helena, Montana
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

We stayed here during a buisness trip & found this Best Western very comfortable. The decor was charming & we loved the little black bear that looked through our outside window. Our room was clean & comfortable. It would be nice to have the TV mounted on the wall so it wasn't so low. I like that the A/C was... More 

Helpful?
Thank redredles
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your very gracious comments about your recent stay with us. We appreciate knowing that you found our hotel was in a good location, that you found your room clean and that you loved the bear "peeking in your window". Please visit us again! More 

Vancouver
Level Contributor
186 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 weeks ago via mobile

Very clean. We had to stay in the suite as they were sold out due to a university event. I saw the regular room which was great. The suite was just ok. Personal preference I guess but I expect suites to be spectacular for the extra price. There is only just a few fast food places wishing walking distance. So... More 

Helpful?
Thank Brewster S
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about you recent stay with. We appreciate knowing that you found your room clean and our staff great. Please visit us again whenever your travels bring you back to Billings. Also, visit our website and take a look at our Moon Over Montana, Woodland Mist or Big Sky Beauty lofts...we have some... More 

Orlando, United States
1 review
Reviewed 4 weeks ago

What a charming and beautifully appointed facility and the staff were exceptionally warm, caring, accommodating and provided outstanding customer service!! I conducted a week-long training at the site and could not have been more pleased with the training room and service support! All staff exceeded expectations in every facet of stay and business assistance. Even when a piece of my... More 

Review collected in partnership with Best Western

Helpful?
Thank Karen H
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your very gracious and kind review of our property and customer service. Our staff diligently strives to exceed each guest's expectations...we appreciate knowing that you felt they went above and beyond to make sure your training was successful. We appreciate you business and hope you will visit us again soon. More 

Yamhill, Oregon
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016 via mobile

The two ladies at check in on 10/25 were wonderful, friendly and very hospitable. Everything was clean and updated with Montana flare. Rooms are very spacious with desk, sitting chair, fridge, microwave, comfortable bed, and coffee area. At breakfast on 10/26 the last running it was very pleasant and helpful. She kept everything spotless and stocked with a huge selection... More 

Helpful?
Thank FeyLonghorns
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always appreciate the kind comments from guests like you. Thank you for taking the time to let our staff know how much you enjoyed your stay with us because of their hospitality. We hope you will visit us often and consider us your home away from home anytime your travels bring you back to Billings. More 

Central, ND
Level Contributor
116 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 October 2016

A great motel and the place looks very nice and was super clean. Bed was extremely comfortable and the morning breakfast was nice and it tasted very good too. Only thing i would change in the room is to mount the TV high on the wall so one can watch it while laying in bed. Otherwise you have to sit... More 

Helpful?
Thank John S
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What a great review - thank you for taking the time to let us know how much you enjoyed your stay with us! We also appreciate knowing the things that would make it even better. It's our hope you will visit us again soon whenever your travels bring you back to Billings. More 

Coeur d'Alene, Idaho
Level Contributor
182 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 18 October 2016

We stayed here en route from Colorado back to Idaho with two cats in tow that we obtained on the trip so we needed a pet friendly inn. The room itself was perfect. Very clean, updated, and the bed very comfortable. A nice sitting area was great as well. Our room was on the second floor, the elevator was horribly... More 

Helpful?
Thank toy4cannon
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about your stay with us and the clean, spacious room you enjoyed. Pets are always welcome and stay free! We strive to exceed our guests expectations, so it's important for us to know what areas we can improve in. While we make every effort to monitor halls during our quiet hours, we... More 

96 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (32)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Hotel & Grounds (8)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Billings hotels
5.6 km away
Homewood Suites by Hilton Billings, MT
5.7 km away
Hampton Inn & Suites Billings West I-90
7.2 km away
Boothill Inn & Suites
Boothill Inn & Suites
#2 of 52 in Billings
497 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Ledgestone Hotel Billings
Ledgestone Hotel Billings
#4 of 52 in Billings
172 reviews
3.0 km away
TownePlace Suites Billings
TownePlace Suites Billings
#9 of 52 in Billings
75 reviews
1.8 km away
La Quinta Inn & Suites Billings
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Dr, Billings, MT 59101-4668
Region: United States > Montana > Billings
Price Range: $164 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Priceline, Odigeo and Travelocity so you can book your BEST WESTERN PLUS Kelly Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Inn And Suites
Best Western Plus Kelly Hotel Billings
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kelly Inn & Suites staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from BEST WESTERN PLUS Kelly Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor where there are no pets allowed. It is located really close to Interstate so easy to get to and fast.”
 of 5 bubbles Brokenbackjack, 24 Oct 2016 | Read review
“top floor furthest from the pool might be your best bet.”
 of 5 bubbles toy4cannon, 17 Oct 2016 | Read review
“There were kids down the hall that were noisy that bothered the other adults I was with. Would request a quieter room in the future.”
 of 5 bubbles Sh0pgirl35, 26 Sep 2016 | Read review
“loved our room on level 3!”
 of 5 bubbles CPP64, 18 Sep 2016 | Read review
“Very Clean & soft beds sleep good”
 of 5 bubbles lesliel765, 16 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay