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Hampton Inn & Suites Billings West I-90

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Hampton Inn & Suites Billings West I-90
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Billings West I-90
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Showing 442: English reviews
Wolf Point, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016

Always stay here when I visit Billings. Great, clean place... quiet and all around decent place. Beds are comfy, breakfast is ok.... it's just a genuine nice place to spend the night. Like the airport shuttle too. Recommend this hotel to anyone wanting a quality place to stay.

Review collected in partnership with Hampton

Helpful?
Thank Beth P
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for sharing your feedback on your experience at Hampton Inn & Suites Billings! I am thrilled to hear that you enjoyed our comfy beds, delicious breakfast, and complimentary airport shuttle service! We look forward to seeing you next time your travels bring you to the area. Sincerely, Reann Schultz More 

Montana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

We usually choose to stay at a Hampton Inn when traveling. The location of this one worked great for us but was really disappointed in the comfort of the bed (room 409). It felt super cheap, no pillow top and our backs were hurting during the night. There was no fridge in the room which wasn't a problem for us... More 

Review collected in partnership with Hampton

Helpful?
Thank Lupi M
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review. We want to ensure all of our guests have a high quality experience when staying with us and I apologize that we fell short during your recent visit. We completely understand the importance of a good night's rest and we will be sure to have the mattress in this room... More 

Sheffield, United Kingdom
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2016

Lovely welcome. Very friendly staff. Room spacious and clean but no fridge. Bathroom spacious and modern but whoever designed clearly didn't think there was a need for anywhere to hang a towel so had to drape it over chAir in bedroom. Shower head is really high up and although I'm 5ft8, even I struggled to reach the setting to change... More 

Helpful?
Thank hagrid59
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review about your recent stay at our property. We are always looking for ways to improve the quality of our guests' stays and your feedback is greatly appreciated. We hope to see you next time your travels bring you to Billings. Sincerely, Reann Schultz More 

Helena, Montana
1 review
Reviewed 15 October 2016

Wonderful service. Clean rooms. Great atmosphere. Rib and Chop next door had great food and drinks. To go breakfast bags were handy for a snack on the road. I stay here every time I'm in town. Love this hotel.

Review collected in partnership with Hampton

Helpful?
Thank katielE1258PY
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I am delighted to hear that you enjoyed your recent stay at Hampton Inn & Suites Billings! We want our guests to have the best stay possible and I cannot wait to share your wonderful review with the rest of my team. We look forward to seeing you again soon! Sincerely, Reann Schultz More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 October 2016

Overall the room is clean, the breakfast is good, and my kids enjoy the indoor pool. However, there is no microwave which is important for my kids' needs and on the reservation page they said they have it. So please be prepare...

Helpful?
Thank Agus A
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I am glad to hear that overall you had a pleasant stay at our property. I apologize for the confusion regarding the availability of a fridge and microwave. The only rooms at our property that come standard with these amenities are our King Studio Suites. I completely understand how essential these items are when traveling and I apologize for the... More 

Colorado
Level Contributor
6 reviews
Reviewed 12 October 2016 via mobile

Clean rooms, close and convenient to the highway yet quiet. Good breakfast. Friendly and accommodating staff. Good stop over between Denver and Coeur d'alene. We have stayed multiple times over the last couple of years. Would have stayed more but they are not pet friendly.

Helpful?
Thank Cowsareme
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to tell us about your experience with Hampton Inn & Suites Billings. I am delighted to hear that you enjoy our friendly staff, complimentary breakfast and convenient location! We look forward to seeing you next time your travels bring you through Billings. Sincerely, Reann Schultz More 

Rapid City, South Dakota
Level Contributor
3 reviews
Reviewed 11 October 2016

The bathroom was dirty, beds uncomfortable, mold and bugs in bathrooms. Thin walls, could hear the TV next door. Overall I'd recommend staying elsewhere if going through Billings as there have to be better options.

Review collected in partnership with Hampton

Helpful?
Thank Boris W
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We pride ourselves on providing excellent quality and service to each and every guest and I regret that we failed to do so during your recent stay with us. I appreciate you bringing these matters to our attention, I will be sure to share your feedback with my entire staff so that these issues can be addressed immediately. I cannot... More 

Hattiesburg, Mississippi
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 October 2016

Excellent staff, but rooms, although quiet, need updating/refurbishing. Carpet stained and mattresses in newer Hampton's of better quality. Complimentary breakfast bars at competitors offer better and fresher choices (canned fruit and cheap pastries). Again staff is wonderful!

Review collected in partnership with Hampton

Helpful?
Thank h0rse56
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We are always looking for ways to improve the quality of each guest's visit and your feedback is greatly appreciated. I will be sure to share your review with the rest of my staff to ensure these matters are addressed right away. We hope... More 

Glendive, Montana
1 review
Reviewed 5 October 2016

Came in from a 3 hour drive. Check in was great Room was lovely and clean exactly what we expected. Quite room which was great do to how tired we were definitely will be back and recommending to friends.

Review collected in partnership with Hampton

Helpful?
Thank rosaj909
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for telling us about your experience at Hampton Inn & Suites Billings! I am delighted to hear that you enjoyed our clean, comfy rooms and friendly staff. We look forward to seeing you next time you travel to Billings! Sincerely, Reann Schultz More 

Houston, Texas
Level Contributor
280 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 1 October 2016

Hotel exterior looks to be in very good condition. Our room was a King Studio Suite w/ sofa-bed but, it had a small bathroom with a bathroom door that barely cleared the toilet, a small work table and a small RV set. Carpet was soiled and frayed along it's edges next to tiled areas. The bed was soft and saggy,... More 

Helpful?
Thank BigTXN
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I sincerely apologize for your recent stay at our property and that we failed to provide the excellent quality and service that we want all of our guests to experience. I will be sure to share your feedback with the rest of my team so that these matters can be addressed right away. Thank you for your time and feedback,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The spacious Hampton Inn & Suites Billings West I-90 hotel in Montana is near ZooMontana, Rimrock Mall, Rocky Mountain College and Billings Studio Theater. Our guests enjoy free airport shuttle service, free breakfast, free WiFi in every room, and free parking. Other amenities include: access to our 24-hour fitness facility, indoor pool and whirlpool spa, business center, on-site convenience store, and conference or meeting room options. ... more   less 

Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Region: United States > Montana > Billings
Price Range: $145 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity and Odigeo so you can book your Hampton Inn & Suites Billings West I-90 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Billings West i-90
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hotel Style:
#3 Business Hotel in Billings
#4 Family Hotel in Billings
#4 Romantic Hotel in Billings
#5 Best Value Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Billings West I-90 staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Billings West I-90 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor away from highways and elevator”
 of 5 bubbles Travelartgolf, 28 Nov 2016 | Read review
“maybe try to stay on the side away from the major traffic & the big traffic intersection”
 of 5 bubbles BigTXN, 30 Sep 2016 | Read review
“Back of the motel is furthest from the freeway.”
 of 5 bubbles 614AnnD, 25 Jul 2016 | Read review
“close to freeway - easy on / easy off. Close to great restaurants.”
 of 5 bubbles ranchersx2, 19 Jul 2016 | Read review
“Stay in even rooms for less noise.”
 of 5 bubbles 847dickk, 22 Jun 2016 | Read review
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