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Quality Inn - US65 & East Battlefield Rd.

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Quality Inn - US65 & East Battlefield Rd.
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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Gary
Reviewed 4 weeks ago

I had stayed here years before and it was fine. Now it is even better. The room was clean and roomy. The price was good the shower was excellent and the bed was comfy which are the main things I look for in a motel when I travel. The staff was exceptionally friendly, helpful and professional during check-in and departure....

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Helpful?
Thank William G
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear William G, Thank you for the great review of our property. I'm so glad you enjoyed your recent stay and am glad you recognized some of the upgrades we have recently done. Our mattresses and pillows are new and we are getting ready to update the bedding decor as well. I have an awesome team of employees who are...

Moorhead, Minnesota
Reviewed 3 December 2016 via mobile

My husband and I stayed here when passing through. The room had a very bad odor. We could only think that the smell came from dogs that are allowed. There was a dirty washcloths thrown over the shower rod, too! Affordable and looked updated but apparently looks can be deceiving.

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Helpful?
Thank talyjo68
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Allow me to apologize on behalf of my entire staff for failing to meet your expectations. Although we are a pet-friendly hotel, every pet room is supposed to be deep cleaned after they check out. Sometimes we are not made aware that there was even a pet in the room and it doesn't get sufficiently cleaned. I am very sorry...

Reviewed 23 November 2016 via mobile

slept great in quite room. staff super helpful and friendly. we would stay longer but our travel plans wouldn't allow it. started staying exclusively at quality inn hotels. great breakfast, great staff, great location.

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Helpful?
Thank Michael & Tina P
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear Michael & Tina P I'm so glad your stay was enjoyable. It was our pleasure accommodating you and we appreciate your loyalty to Quality Inns. We strive to exceed the expectations of all of our guests and are willing to go above and beyond to ensure their stay is a positive one. Thanks for choosing us and we hope...

Missouri
Reviewed 27 October 2016

I was very pleased with this hotel. The room was spacious. The bathroom was very big. The staff were very friendly and helpful. If I need to stay in Springfield again, this will be the place I stay. I highly recommend it.

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Helpful?
Thank Kathy M
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear Kathy M, Thank you so much for the kind words regarding your recent stay. If we can do anything to better accommodate you in the future, please let us know. We look forward to seeing you again soon!

Tupelo, Mississippi
Reviewed 27 October 2016

when i got to the hotel after i already booked and paid for the room on priceline im asked for a major credit card so they can charge me again for the room already paid for through priceline i dont have one

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Helpful?
Thank Amy S
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear hlcslim, I am sorry about your frustration regarding this matter. We DO, however, have to have a credit card on file for incidental charges, even if the room is already paid for by a 3rd party. They ONLY cover room charges and taxes. In such cases, we do not charge anything to your credit card unless there are damages...

Saint Louis, Missouri
Reviewed 22 October 2016

Our soccer team was there for a tournament. We had games at 8 am on Saturday and Sunday. They asked us about our needed departure times in the morning and had the amazing breakfast ready before their normal breakfast times. They were extremely helpful and pleasant. Great customer service.

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Helpful?
Thank csiess123
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear csiess123, We LOVE having teams here! The spirit and energy they convey is inspiring, and we thank you for allowing us to share it with you. Good luck in the finals and we hope to see you again soon! Sincerely, Lora Van Kooten Property Manager

Reviewed 15 October 2016 via mobile

Stayed for a weekend with our sons soccer team and families and we were impressed. Staff was excellent and very friendly, rooms were clean. Breakfast was offered at 7 and our team had an early game. Staff went above and beyond and offered to have breakfast ready early which was highly appreciated. Would highly recommended a stay here.

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Helpful?
Thank Bill M
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear Bill M, Your words are inspiring and we appreciate your recognition of our efforts to ensure that your experience is a positive one. We value the relationships we establish with the families that stay with us for such events. Thank you for choosing to stay with us and we hope to see you again next year! Sincerely, Lora Van...

Reviewed 15 October 2016 via mobile

In town for a soccer tournament. Guest services (Lora) was amazing! Breakfast is at 7:00, but she got here early to have it ready earlier since we had an early game. Room was nice with a comfy bed. Newly updated rooms with new paint.

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Helpful?
Thank Richard W
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear Richard W, I'm so glad you enjoyed your stay and felt welcome here. We love having teams here and enjoy the camaraderie that such events tend to bring to life. It is our pleasure to share that experience with you and all the families that stay with us. Thank you so much for the kind words and excellent review...

Terre Haute, Indiana
Reviewed 13 October 2016

CLEAN ROOMS: My wife and I stayed here earlier this week. While the hotel has outdoor entries, the rooms are really nice. Our stay was peaceful the first night. CUSTOMER SERVICE: Check-in was great. On the second day, we noticed a suspicious person sitting outside our room and when we walked out, he ran away, meeting a car in another...

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Helpful?
Thank saxsellers
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Dear saxsellers, The security of our guests is top priority for us. Thank you for recognizing that and our efforts to ensure your safety. I'm glad you enjoyed your stay and the customer service we provided to you. We value your patronage and look forward to seeing you again in the future! Sincerely, Lora Van Kooten Property Manager

Leesburg, FL
Reviewed 9 October 2016 via mobile

Jennifer and Nathan. Front desk clerks, are the most efficient, friendly, accommodating that I've ever experienced. I stayed two nights at their sister Clarion Motel next door ( newer, more expensive) but I like parking my car at the door, and having friendly staff. Choice had me on hold for almost two hours trying to straighten out my reservation (...

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Helpful?
Thank ggleesburg
Lora V, Manager at Quality Inn - US65 & East Battlefield Rd., responded to this review

Your kind words are inspiring and appreciated. I apologize for the inconvenience and complications you had when you arrived, with our limited 1st floor availability and excessive hold time with Choice Hotels. I'm glad Jennifer and Nathan were finally able to resolve the situation at Clarion. We value the relationships we build with our guests and it was our pleasure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn - US65 & East Battlefield Rd.

Address: 3330 E Battlefield Rd, Springfield, MO 65804
Region: United States > Missouri > Springfield
Price Range: $87 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn - US65 & East Battlefield Rd. 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Quality Inn Springfield
Springfield Quality Inn
Hotel Style:
#16 Romantic Hotel in Springfield
#16 Family Hotel in Springfield
#19 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Quality Inn - US65 & East Battlefield Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have always stayed on the first floor and been very happy.”
 of 5 bubbles williamg148, 17 Dec 2016 | Read review
“No elevator, so if stairs are an issue, make sure you get a main floor room.”
 of 5 bubbles 53rwd, 31 Aug 2016 | Read review
“If your knees are bad get a ground floor room.”
 of 5 bubbles melodyk568, 15 Jul 2016 | Read review
“a very central location to a lot of places.”
 of 5 bubbles michaelbM4456YI, 30 May 2016 | Read review
“It is reasonably close to Bass Pro and we visited while we there. We also went to Lamberts to eat while we were there. Awesome experience!”
 of 5 bubbles royt478, 31 Dec 2014 | Read review
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