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Greenstay Hotel & Suites

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Traveller (106)
Room & Suite (64)
Dining (5)
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Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“train tracks”(13 reviews)
“great price”(35 reviews)
“sausage”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (778)
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767 results
Traveller rating
470
194
56
29
18
Traveller type
Time of year
LanguageEnglish
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470
194
56
29
18
Show reviews that mention
All reviewstrain tracksgreat pricesausagestay there againwafflesgreat place to stayroom was cleanexercise roombiscuitsrefrigerator and microwavestaff was friendlyfree breakfastoutdoor poolspringfield mofirst floorstayed one nightgreat customer service
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121 - 125 of 767 reviews
Reviewed 18 March 2017

The hotel is clean and the staff is great -- very accommodating, polite, and professional. There were some issues with the security of the hotel, the preparation of the room, and the extremely thin walls. 1) The security entrance door in the back of the...More

Thank AnnieK-YS
Response from GreenstayFDM, Front Office Manager at Greenstay Hotel & SuitesResponded 23 March 2017

Thank you for your feedback. I have brought these issues to the attention of management and would like to apologize for the inconvenience you experienced at our hotel. I am glad to hear you at lease enjoyed the customer service we provided. Thank you again...More

Reviewed 13 March 2017 via mobile

Well back to Texas we went, last minute. Alisha was wonderful on the phone with our reservation and upon out arrival. Check out the next morning with only 1 complaint, ( darn cant remember the girl that checked us out), the pillows, so hard ugh,...More

Thank Vicki H
Response from GreenstayFDM, Molly T. Front Desk Manager at Greenstay Hotel & SuitesResponded 23 March 2017

Thank you for taking the time to write a review on your stay with us. We appreciate your feedback. We are working on an update for the pillows we provide. We look forward to your return. As always, thank you for choosing Greenstay Hotel &...More

Reviewed 11 March 2017

Conveniently located with easy access to highway 65. Reasonably priced, clean, friendly and the staff is Exceptional! I travel extensively and I highly recommend this hotel for comfort, cleanliness and overall best value.

Review collected in partnership with this hotel
Thank Dru P
Reviewed 9 March 2017

Beds were horrible, pillows were horrible and the toilet lid looked so bad. It was stained and looked horrible. The comfort level, I would rate as "0". The front desk was friendly, but that was the best part of the stay. I would not stay...More

Review collected in partnership with this hotel
Thank kathyhW7547PO
Response from GreenstayFDM, Molly T. Front Desk Manager at Greenstay Hotel & SuitesResponded 15 March 2017

Thank you for taking the time to review your stay with us. Your feedback is very important to us. I am very sorry to see you were unsatisfied with our hotel. I will be bringing your review to the attention to upper management. Please feel...More

Reviewed 7 March 2017 via mobile

Great spacious clean rooms for the $. We stayed one night and decided to stay a second night because they where do accommodating. Great morning free breakfast. Will for sure stay here again when in Springfield.

Thank Garbea16
Response from GreenstayFDM, Molly T. Front Desk Manager at Greenstay Hotel & SuitesResponded 8 March 2017

Hello and thank you for taking a little of your time to review your stay with us. We appreciate the kind words and feedback and look forward to your return!

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 82 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#5 Green Hotel in Springfield
#9 Family Hotel in Springfield
#16 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 82 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#5 Green Hotel in Springfield
#9 Family Hotel in Springfield
#16 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (64)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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emma-online
1 May 2018|
AnswerShow all 4 answers
Response from blythe w | Reviewed this property |
No light meal at night time, but the breakfast is very nice!
1
Vote
Tom F
1 February 2018|
AnswerShow all 2 answers
Response from Tom F |
It's 21
0
Votes
Jmb2020
23 August 2016|
Answer
Response from RBerkowitz | Reviewed this property |
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your... More
2
Votes
Room Tips
"inner rooms quieter"
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"King room with pull out sofa"
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"Ask for a room away from the highway although I was not bothered by it."
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"Large hotel with long halls, if your must use the elevator, ask to be near it."
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