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Candlewood Suites Springfield

214 reviews
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Traveller (11)
Room & Suite (17)
Business Centre & Event Rooms (1)
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Overview
  • Excellent73%
  • Very good19%
  • Average4%
  • Poor3%
  • Terrible1%
Travellers talk about
“ihg member”(3 reviews)
“ice maker”(4 reviews)
“welcome home”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (214)Write a Review
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All reviewsihg memberice makerwelcome homefree laundryan extended stayfull size refrigeratorcracker barrellonger staystove topthe holiday innfront desk ladyking suitelaundry roomgreat customer servicespent one nightliving roomoff the highway
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21 - 25 of 213 reviews
Reviewed 7 May 2017 via mobile

I love the friendly people and service. I always look for a Candlewood suites to stay at when traveling for any reason. They are always clean and I have always felt safe. Love the free laundry and the exercise room. Really wished you also had...More

Thank Susan S
Response from Aubrie E, Front Office Manager at Candlewood Suites SpringfieldResponded 8 May 2017

What a wonderful review, we truly appreciate your business and your trust in us. I am very glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Reviewed 3 May 2017

Reserved a standard room for a five-night stay. Arrived a day early, and stayed a day longer than expected. The refrigerator in the standard room I checked into wasn't working properly. The staff moved me to a suite (very nice), and I was only charged...More

Thank Jeff R
Response from Aubrie E, Front Office Manager at Candlewood Suites SpringfieldResponded 4 May 2017

Jeff R, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Reviewed 29 April 2017

I have stayed at a number of hotels over the past few years while working. We were reluctant to book Candlewood due to a poor experience in Savannah, GA last year. This Candlewood has changed our view in a positive way. The staff at this...More

Thank DD1104
Response from Aubrie E, Front Office Manager at Candlewood Suites SpringfieldResponded 1 May 2017

DD1104, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let both of Our Kyles know they made an...More

Reviewed 28 April 2017

I try to stay here when ever I am in Springfield. The staff is very accommodating and always friendly and want to help. The rooms are nice and clean and it is like home away from home for me. Once I had a TV problem...More

Thank lyonstene
Response from Tenessya T, General Manager at Candlewood Suites SpringfieldResponded 29 April 2017

Dear lyonstene, Thank you for such a great review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Kyle know that he made an...More

Reviewed 21 April 2017 via mobile

Rooms very nice with kitchen. No oven but microwave and dishwasher, toaster oven available at front desk. Rooms clean and spacious. Would stay here again. Good location, plenty restaurants in the area and Walmart nearby. Fantastic Caverns 15 minutes away same for Bass Pro.

Thank acrafton1
Response from Tenessya T, General Manager at Candlewood Suites SpringfieldResponded 25 April 2017

Dear acrafton1, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Free Parking
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 95 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Springfield
#10 Business Hotel in Springfield
#11 Romantic Hotel in Springfield
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
USD 95 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Springfield
#10 Business Hotel in Springfield
#11 Romantic Hotel in Springfield
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (11)
Room & Suite (17)
Business Centre & Event Rooms (1)
Questions & Answers
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chantal627
11 October 2015|
AnswerShow all 2 answers
Response from Layne B | Property representative |
Hi chantal627! Candlewood Suites Springfield is located only 4.3 miles away from the Juanita K Hammons Hall for the Performing Arts, and it's really easy to get to. Unfortunately we don't have shuttle. Please let us know... More
0
Votes
Amy A
7 August 2015|
Answer
Response from Layne B | Property representative |
Dear Amy A: Unfortunately we do not have a swimming pool, however our sister hotel right across the parking lot allows our guests to use their pool free of charge. Hope this helps, and please let me know if there is... More
0
Votes
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12
Room Tips
"First floor is great the higher you go the quieter they get."
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"king bed rooms are on the first or fourth floors"
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"The second floor is quit"
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"I think all the floors have good rooms"
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