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Holiday Inn Express and Suites Springfield - Downtown

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Holiday Inn Express and Suites Springfield - Downtown
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Springfield - Downtown
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Showing 258: English reviews
San Diego, California
Reviewed 29 October 2015

This hotel was recently completely renovated. We had perfect internet connections thru their wifi, the room was impeccable, and very comfy. Their breakfasts were great. An easy walk across the street took us to a local Steak and Shake, and it was also within easy walking distance to the Expo Center, where our convention was held. We were a little...

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Helpful?
3Thank Fran R
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Fran R, We are so pleased you enjoyed your visit with us and experienced perfect internet, an impeccable room, and a great breakfast. Our team strives for comments and reviews such as yours daily. Thank you for choosing to stay with us and we hope to see you next year! Sincerely, Denis Schmidt, General Manager

Lincoln, Nebraska
Reviewed 29 October 2015

Look. Here's the deal. If you advertise that you have complimentary HIGH SPEED wi-fi then it shouldn't take 10 minutes to load a page. It was awful and I actually needed to do work for my job and I couldn't. For as much as the hotel cost, you guys should have wi-fi that actually works. That's my biggest complaint...because in...

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2Thank Sara S
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Sara S, I couldn't agree more with your review regarding Wi-Fi. That's why our hotel has invested in new, above brand standard bandwidth to allow the fastest and most reliable service in our area. While the transition and provisioning of the new service does take some time we are confident our new High Speed Internet will enable our guests...

Huntsville, Alabama
Reviewed 28 October 2015

The hotel was great; the staff was great and friendly, but the internet for three nights in a row now has taken a giant step back to the times of AOL and dialup. I have called the desk multiple times to see about the issue and their response was the slow down is being cause by the number of users...

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Helpful?
2Thank Dean D
Denis S, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Dean D, Thank you for reviewing our hotel and your recent visit with us. I understand and appreciate your concern with the internet situation as having High Speed Internet is crucial to today's business environment. Please accept my sincere apologies that you and your colleagues had issues with the internet service on multiple occasions. I have made a major...

Lincolnshire
Reviewed 26 October 2015 via mobile

Stop 2 of our journey. There is no restaurant or bar in the hotel, and facilities nearby are very limited and across a busy road. Two large beds in the room which were a little firm for my personal taste but nice fluffy pillows. Paper cups were provided which is a personal pet hate of mine, and the air con...

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Helpful?
2Thank sde23sde
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear sde23sde, We appreciate your candid feedback regarding you experience at the Holiday Inn Express and Suites-Downtown. We greatly appreciate you taking the time to bring these matters to our attention and apologize for any inconvenience you may have experienced. It is our goal to surpass our guest expectations and consistently provide superior customer service and accommodation; it appears we...

kansas
Reviewed 25 October 2015 via mobile

In our age of technology, it isn't wrong (IMO) to give a poor rating when you stay at a hotel that claims to have wifi and it isn't working. When I checked in the gal said it was broken. I asked if it was being repaired. She said, no, not until next week, maybe. When you have a plumbing problem,...

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2Thank midwestguy28
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Midwestguy28, Allow me to apologize for your lack of internet and the guest service you experienced with the situation. While our hotel does have the brand (IHG) required internet bandwidth, at times it can be slow depending on a number of factors. Our hotel is investing in above brand bandwidth that is currently in the process of being provisioned...

Raymore, Missouri
Reviewed 9 October 2015

We chose this place for a few reasons. One, we have liked previous HI Express hotels where we have stayed, it was close to the Missouri State University campus and the price was reasonable. We were in town for a football alumni event associated with the MSU football game. The hotel exterior and interior was nice and clean. The checkin...

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Helpful?
2Thank Jon C
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Jon C, Thank you for taking the time to review our wonderful hotel on TripAdvisor. We are pleased you enjoyed your stay with us and happy and to receive your input on what could be improved. We hope to see you next time you are in town for a MSU event. Sincerely, Denis Schmidt, GM

Oldham, United Kingdom
Reviewed 2 October 2015

The room itself was clean and adequate. Not much to d in this hotel. However, at the time there was work going on at the hotel and we were allowed to use the facilities at the neighbouring Plaza Hotel. Breakfast was included in the price and it was elf serve. There were eggs, toast, hash browns and pancakes. Quite enough...

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Helpful?
3Thank Lesley B
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Lesley B, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean. However, we would like to apologize for the less than satisfactory breakfast experience you had. We give the utmost importance to our guest comments as they help us improve...

Lebanon, Missouri
Reviewed 1 October 2015

I was at this hotel this past weekend for a CrossFit competition and it was really great. It was maybe 3 blocks from where the competition was held at the Springfield Expo Center. Close to the main downtown area, lots of great restaurants nearby. The front desk person I talked to about suggestions for places to eat seemed knowledgeable about...

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Helpful?
3Thank TravelCarol82
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear TravelCarol82, We love CrossFit competition weekend! And, we love that you made a choice to stay with us! Our location to the Convention Center, Expo Center, and everything Downtown Springfield has to offer makes us an ideal choice for your accommodations. We hope to see you next year! Best Wishes, Denis Schmidt, General Manager

Hiwasse
Reviewed 28 September 2015 via mobile

First of all they gave away our RESERVED room because someone wanted to extend their stay. Next I found two condoms and a loose prescription pill when I pulled out the sofa bed that had obviously NOT been cleaned. I have a two year old and thank God that I found the pill before him! When I told the front...

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Helpful?
6Thank Natlynn P
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Natlynn P, We greatly appreciate you taking the time to bring this matter to our attention and apologize for horrific discovery in your room. As you can see by the many satisfied guests comments on TripAdvisor and social media, we take pride in the cleanliness of your guest rooms as we are displeased with ourselves with the incident as...

Collinsville, Illinois
Reviewed 18 September 2015

I have stayed at this property now several times. It is conveniently located to downtown Springfield and Hammons Field where the AA Springfield Cardinals play (a must visit if they are in town). It is also one of the closest (and nicest) hotels close to the Missouri State University campus. The breakfast is very nice. The rooms are quite nice...

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Helpful?
4Thank Jim A
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Jim A, Thank you for recognizing one of our exceptional associates, Lisa, for making your stay special. Our focus on guest services, cleanliness, and you is what separates us from our competition. We hope to welcome you back to our beautiful hotel and provide you with a "Home Away From Home" during your travels. Sincerely, Denis Schmidt, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 

Additional Information about Holiday Inn Express and Suites Springfield - Downtown

Address: 1117 E Saint Louis St, Springfield, MO 65806-2527
Region: United States > Missouri > Springfield
Price Range: $140 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield - Downtown 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn
Hotel Style:
#6 Family Hotel in Springfield
#9 Green Hotel in Springfield
#18 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Springfield - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did hear a bit of road noise from East St Louis St. I would request a room across hall on the backside of building in the future”
 of 5 bubbles jodin106, 31 Jan 2017 | Read review
“Be sure to not plan on any sleep during housekeeping hours.”
 of 5 bubbles JimmyJ358, 1 Dec 2016 | Read review
“Don't get room 200. You hear doors banging shut all night.”
 of 5 bubbles Giro20_Hike4Life, 19 Sep 2016 | Read review
“Handicap rooms are huge and have walk in shower and a roll out bed, microwave and fridge.”
 of 5 bubbles barbaram401, 4 Aug 2016 | Read review
“we had a 1st floor and it was very quiet next to the pool area.”
 of 5 bubbles 436jrl, 7 May 2016 | Read review
5 of 5