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Holiday Inn St. Louis - Downtown Conv Ctr

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Holiday Inn St. Louis - Downtown Conv Ctr
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247 Reviews from our TripAdvisor Community

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Showing 242: English reviews
McPherson
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 days ago NEW

This was a great property. My room was tremendous. Stephanie and the rest of the staff were outstanding. This is a great place to stay for a great price. They have a spacious fitness room. I will be back.

Helpful?
Thank barrett68
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you for choosing Holiday Inn St. Louis - Downtown for your recent stay in Saint Louis. We know you have other options and we thank you so very much for choosing us! I am really grateful to have you review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip.... More 

2 reviews
Reviewed 1 week ago via mobile

We visited this Holiday Inn over this past weekend Nov 18-21. Zero issues at all. Check in was so smooth & the front desk staff was very polite. We were able to get rooms near others that were traveling with us. There was a large tattoo convention going on as well all weekend & we enjoyed watching the awards over... More 

Helpful?
Thank Becky A
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you for choosing Holiday Inn St. Louis - Downtown for your recent stay in Saint Louis. We know you have other options and we thank you so very much for choosing us! I am really grateful to have you review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip.... More 

Terre Haute, Indiana
Level Contributor
11 reviews
5 hotel reviews
Reviewed 1 week ago

We were in town for the Rock 'N' Roll Half Marathon. The location of the hotel was great. Lots of things to do nearby. Room was very nice (better than expected). Staff friendly. Clean room. Up to date.

Helpful?
Thank Mark A
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Racquel Gladney FOM More 

Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

We ate at the bar grill several times this weekend. Between us we tried almost everything on the menu. The food was good, atmosphere good, but the service was excellent. Darby was our server each time and even though the room was quite busy he made sure we had what we needed and kept our glasses full. Will definitely be... More 

Helpful?
Thank Karen D
South Pole
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

A nice hotel this is fairly modern. Hotel is clean and well kept. The staff are normally friendly. Just hope you don't get a reception attendant in training. The rooms are larger then most hotels in the area. All the rooms have a refrigerator and microwave oven. Rooms also have flat screen T.V.'s. The bathrooms tend to be very big... More 

Helpful?
Thank Stephen M
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you for choosing Holiday Inn St. Louis - Downtown for your recent stay in Saint Louis. We know you have other options and we thank you so very much for choosing us! I am really grateful to have you review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip.... More 

Sydney
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

Recently stayed at this hotel......its clean and neat and rooms ok......The good first : Dana Lewis at reception was incredible, helpful and just a pleasure to deal with, when I raised this manager he seemed to be not that interested in our feedback.....so that will explain the bad......Staff were dreadful at this hotel......They were rude and did not seem interested.....it... More 

Helpful?
Thank mikeybear4
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Ms. Dana is a hospitality professionals who pride herself... More 

1 review
Reviewed 3 weeks ago via mobile

Upon arrival I was greeted by the very friendly staff. My guest and I were informed about surrounding attractions and great food in the area! After returning from our busy day, the graveyard staff, Rashad, was very helpful at meeting all of our request and making the necessary accommodations! He was very kind and helpful and I would recommend anyone... More 

Helpful?
Thank De A
Tulsa, Oklahoma
Level Contributor
3 reviews
Reviewed 3 weeks ago

Clean, newly remodeled hotel downtown. Had some elevator problems...I would use stairs more but for some reason they dont go all the way to the lobby. Parking was down the street a bit, and usually full. Stayed for a couple days, but the hotel thought we were leaving earlier and killed our room keys prematurely. The front desk fixed it... More 

Helpful?
Thank mustang_1880
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you so much for your review of our hotel. TripAdvisor is one of the world’s largest travel site, helping millions of visitors every month plan the perfect trip. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your... More 

Pikesville, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

I was there on a business trip. From the time I arrived I was greeted by the most gracious hosts, Dana and Stephanie. The rooms was impeccable. The staff friendly. I will definitely recommend this hotel to family and friends visiting the area.

Helpful?
1 Thank Lynda L
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you for taking the time to provide feedback on your stay. We are hospitality professionals who pride ourselves on delivering world class customer service and I am glad to hear staff mentioned by name. TripAdvisor is one of the world’s largest travel site, helping millions of visitors every month plan the perfect trip. Our staff is always eager to... More 

Janesville, Wisconsin
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago via mobile

This Holiday Inn in Downtown St. Louis is in a good location and looks to have been completely renovated. Everything is very modern and clean. The rooms are comfortable, clean and nicely decorated. The guest service, however, is lacking. The front desk seemed poorly staffed at most times and at check-in the gentleman did not even acknowledge my IHG Rewards... More 

Helpful?
Thank youthdirectorWI
Racquel G, Front Office Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thank you for being an IHG Rewards Member and giving a feedback about your stay. We are hospitality professionals who pride ourselves on delivering world class customer service. It seems like we failed to provide an outstanding performance due to the lack of professionalism from the staff. Please accept our sincere apologies for any inconvenience these issues may have caused... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Holiday Inn St. Louis - Downtown Conv Ctr

Address: 811 North 9th Street, Saint Louis, MO 63101 (Formerly Ramada Plaza Hotel - Downtown Convention Center)
Region: United States > Missouri > Saint Louis
Price Range: $145 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn St. Louis - Downtown Conv Ctr 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Holiday Inn Select St. Louis - Downtown (Conv Center) Hotel Saint Louis
Saint Louis Holiday Inn
Holiday Inn Saint Louis
Hotel Style:
#9 Green Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn St. Louis - Downtown Conv Ctr staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn St. Louis - Downtown Conv Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from a room facing the pool”
 of 5 bubbles 97StephenM, 16 Nov 2016 | Read review
“Can be a long walk to an elevator if you have mobility problems. You have a choice of an inside (pool) view or outside view.”
 of 5 bubbles mustang_1880, 10 Nov 2016 | Read review
“Ask for an outside room.”
 of 5 bubbles Armyretired36, 1 Nov 2016 | Read review
“Corner rooms are executive suites. Very roomy for an extended stay.”
 of 5 bubbles kkeller58, 20 Oct 2016 | Read review
“Rooms face out and face to the pool area. All rooms along the east side face the outer wall of the convention center so no view there.”
 of 5 bubbles 78Dave, 18 Oct 2016 | Read review
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