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St. Louis Union Station Hotel, Curio Collection by Hilton

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St. Louis Union Station Hotel, Curio Collection by Hilton
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2,854 Reviews from our TripAdvisor Community

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Showing 2,822: English reviews
London
Reviewed 9 June 2016

This hotel is amazing! Seriously, this was an experience and highlight of St. Louis in and of itself. We paid a little more to get a room on the older train station side. It was in a recently renovated room with lots of character and style. It's worth it for that extra experience, especially if you are at all into...

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Helpful?
Thank mothflakes3000
Rochester, United States
Reviewed 8 June 2016

Basically, the hotel is set in downtown St. Louis inside this old train station that at some point was turned into a mall. It's really a nice hotel compared to several other hotels I've visited in the area, and it is not incredibly far from downtown attractions, if you don't mind walking. But the hotel is also in a somewhat...

Review collected in partnership with DoubleTree by Hilton
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Thank Michelle S
San Jose, United States
Reviewed 8 June 2016

OUTSTANDING! Tip of the hat to Debbie, server at breakfast was wonderful. Gerry the doorman was such a great resource and good fun! Travis Dudley gave us a personal tour of the hotel without which we would never have known ALL the history involved with the hotel. You might consider running tours for guests. The Grand Salon at night is...

Review collected in partnership with DoubleTree by Hilton
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Thank Catherine C
Wheeling, Illinois
Reviewed 8 June 2016

We had to wait for service to clean before we can take shower and dress up. We don't think that we want to go back same place again We tried to tell them that we were in rush but they ignored us. What honor Hilton means?

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jim L
John-HiltonHelp, on behalf of the staff at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Dear Jim L, Thank you for your feedback and for choosing our hotel. We’re sorry you had to wait on our housekeeping team. We have discussed this with our staff, and will make every effort to be sure our rooms are ready for you when you arrive. Please give us a second chance to offer a much better first impression.

Boston, United States
Reviewed 7 June 2016

This hotel was very lovely, the lobby as the old train station was beautiful. Overall the room was nice, a little dated, but clean and comfortable. It was a bit of a hike from the lobby to our room, those old train platforms make for a long walk, be prepared and ask for a close room if need be.

Review collected in partnership with DoubleTree by Hilton
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Thank Stephanie C
Reviewed 7 June 2016 via mobile

We stayed here this past weekend for 2 nights. The hotel is beautiful. There is a lot to do around the hotel and its in walking distance of many local attractions. We were a bit disappointed when we got to the room as the photo on the website when we booked showed beautiful hardwood floors and older style decor. Our...

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Thank Laura K
Prashant B, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking the time to complete the survey. First, Congratulations on your Anniversary and hope you enjoyed your time in the city and the weekend. I am truly sorry for the challenges with the air in the guest room and also for the delay in response. I will be following up on this to ensure that we rectify...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 June 2016 via mobile

I have had better service at motel 6. We stayed for 4 days. No room service whatsoever. The bed was never made. No fresh towels. I finally called for fresh towels and to let them know we had no room service. They sent someone up with 2 towels and 6 Bath mats! The vent in the bathroom was plugged with...

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1Thank A TripAdvisor Member
Melodee G, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your feedback about your recent stay with us. I am very sorry that you were disappointed with the cleanliness of the guest room you received. Based upon your review, we are actively working with our housekeeping staff so this situation doesn’t happen again. Your comfort and safety is our number one concern, and we appreciate that you...

North Ridgeville, Ohio
Reviewed 6 June 2016

This place is a real treat. It is absolutely beautiful inside and out. The rooms are clean, updated and well appointed. My husband is a huge railroad/train buff and he loved all the history, art and train displays in the hotel. The staff is very professional and friendly, from the front desk all the way to the valets who provided...

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Thank Ania1012
Reviewed 5 June 2016

There was steam cleaning going on during our entire stay. hoses laying in the hall causing trip hazards everywhere. the steam cleaning hoses were running though an exterior door keeping the door open all the time . the mall connected to the hotel was under construction and there was not any notification of this made prior to our arrival. the...

Review collected in partnership with DoubleTree by Hilton
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1Thank F8760ZVdonaldm
Prashant B, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Guest has been contacted and assisted.

Washington DC, District of Columbia
Reviewed 4 June 2016

I'm an architect and railfan. The history of the building's architecture is evident. I loved the light show. My room reflected the rail history in its contemporary format with art. The furnishings were aesthetically pleasing in a neutral format, and most comfortable. You are missing a real treat if you don't stay at this Hilton product.

Review collected in partnership with DoubleTree by Hilton
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Thank quentinr583

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 

Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
Region: United States > Missouri > Saint Louis
Price Range: $172 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Reservation Options:
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The historical tower”
 of 5 bubbles cargirl7, 13 Feb 2017 | Read review
“Request a suite, upgrade to have access to the Executive Lounge”
 of 5 bubbles cherylw299, 8 Feb 2017 | Read review
“Definitely check that your phone works. Maybe not too in-depth though.”
 of 5 bubbles Sbait96, 6 Feb 2017 | Read review
“A quiet wing is around the 3300 block of rooms.”
 of 5 bubbles wethere, 5 Feb 2017 | Read review
“If going to the Ballrooms, ask to be shown the "shortcut" which saves you lots of walking!”
 of 5 bubbles AClarke625, 3 Feb 2017 | Read review
5 of 5