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Holiday Inn Express St. Louis Central West End

HIExpress.comUSD 119*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express St. Louis Central West End
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express St. Louis Central West End
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Showing 160: English reviews
Reviewed 5 November 2015

Quality room and first rate staff who were friendly, welcoming and accommodating. Breakfast was good and the breakfast room had a real sense of community. Definitely a place for travelers and those who appreciate a warm multicultural environment at a fair price. I actually live near the hotel but repairs being done on my home necessitated that I relocate. Repair...

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Helpful?
2Thank Kelly P
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

I am so sorry for the delayed response after you took the time to give us such a great review. How are things with your new place? Are you all settled in? We are so happy to have a neighbor stay with us -- it's kind of like a "stay-cation!" A tourist in your own town! Thank you for the...

Tucson, Arizona
Reviewed 26 October 2015

good room but the staff was exceptional. MY personal thanks to Victoria, toyetta, AJ, Brittany and Linda. They all made our stay great. When ever we needed help they all were there with good information.

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Helpful?
1Thank Dennis P
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

I am so very sorry for the delay in response. Thank you for taking your time to review our historic, urban hotel We are thirlled you enjoyed your stay. How did you name all my favorite people in one fell swoop! I'm so glad you were able to have fun during your stay. Did you visit any of the fun...

Kansas City, Missouri
Reviewed 22 October 2015

I called prior to leaving my home to request a room with a refrigerator since was traveling with medication that needed to be kept cold. 4 hrs later I checked in & did not have a room with a refrigerator & it took 3 trips to the front desk & multiple calls to front desk before receiving (2 hrs later)...

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Helpful?
Thank JimandCarol M
IHGCare, Guest Relations Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Dear JimandCarol M, Thank you for being our guest and for taking the time to write your review. We would like to express our sincere apologies for all the issues you had particularly with the condition of the room and the services rendered by staff during your stay. We take comments such as these very seriously and would like to...

Independence, Missouri
Reviewed 22 October 2015

We were visiting friends in the Central West End area and wanted something within walking distance of their house. Holiday Inn Express was the perfect fit. We had considered staying here before but thought it might be questionable but it was fine. Toyetta was very friendly as we checked in and Victoria was very nice as we checked out. We...

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Helpful?
Thank soc5mom1
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic, urban hotel. We love, love, love Toyetta and Victoria becuase they love, love, love our Guests'! Can you believe -- over 50+ amazing places to eat and cocktail all within walking distance. Left Banks Books is MY favorite to! I always feel so cozy there -- um, I wonder if...

dublin
Reviewed 15 October 2015

This hotel is in a great location with a lot of nice restaurants near by. The rooms were comfortable and restful and the beds were comfortable. This is a pleasant hotel with a nice friendly feel to it. Breakfasts were good and of the standard that you would expect from a moderate range hotel. I have stayed here before when...

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Helpful?
Thank crankyfranky
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

I wanna win the lotto too!! See our Guests and our Team have so much in common! Thank you for the great review. Our historic Hotel is located in one of the top 10 neighborhoods in which to live ... in the US!! How cool is that! We sit right in the middle of an urban oasis. Now, lets talk...

Reviewed 12 October 2015 via mobile

I was a little nervous to stay here due to the mixed reviews, but we were pleasantly surprised. Upon getting there the location is great. We were able to walk to some awesome restaurants and to forest park which is gorgeous and perfect for running. The staff were always friendly, saying hi whenever we passed, and helpful when purchasing snacks...

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Helpful?
Thank Monica E
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Awe, what a kind review - thank you so much for staying with us -- despite out micro bathrooms. I would like to think of it as our bathrooms simply giving you a hug! While being an historic building and the accolades that come with that -- also comes the not so great. We are a bit handcuffed into what...

West New York, New Jersey
Reviewed 4 October 2015

The overall property was OK. The hotel is centrally located which made it convenient for restaurants and our off site meeting. The showers were way too small. My room had a balcony which was nice. I had to request another room after initially checking in . The air conditioning unit was making a very loud sound which caused concern. Victoria...

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Helpful?
Thank Jim S
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. OK? Awe, we want GREAT and FANTATIC so I want to make that happen -- right away. If you would be so kind to give me a call, 314-445-3002 or email me -- sales@hiexstlouiswest.com, I will make sure that you are 100% satisfied with our urban hotel. I apologize...

Saint Louis, Missouri
Reviewed 29 September 2015

I was placed in a great room. Spacious with a VERY comfortable king bed I've come to love at all Holiday Inns. Very quiet even though on a fairly busy street with construction going on. I also couldn't hear other guests. Great complimentary breakfast to start each day. The staff was great but Toyetta was by far the most friendly...

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Helpful?
Thank Audra L
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the great review! Our Toyetta -- she is awesome she sure does love our Guests' -- thank you for recognizing her. We are so glad you enjoyed your stay. If you are back in St. Louis we hope that you will come stay with us again!

Manitoba
Reviewed 25 September 2015

The hotel had mixed reviews but we chose it's convenience for the Sinquefield Cup Chess Tournament a block away. It was perfect for our needs, very clean, comfortable beds, good sized room, the bathrooms are small but fully modern and it is so convenient to a charming part of the city. But most of all every staff person was delightfully...

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Helpful?
Thank jjquilter
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you so much for the kind review. We are glad you enjoyed your stay and our Team. I will share your accolades with them . . . they love our Guests'! If you find yourself traveling back to our City, we certainly hope you will think of our historic Hotel as your home away from home.

Elgin, Illinois
Reviewed 23 September 2015

We stayed here on our family vacation in July. The staff went above and beyond to make my family feel like we were at home. The courtyard was a nice place for the family to spend time together. We even got to roast marshmallows with the kids! If we return to St. Louis in the future this hotel will definitely...

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Helpful?
Thank Morgan S
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Hoooold the phone! I guess my invitation got lost in the mail! S'mores in the Courtyard on our firepits -- ohhhhh my favorite thing to do! I may just have to sneak out of this office one day! I am so glad you enjoyed your stay -- we are truly situated in an oasis. The park, the restaurants, the shopping...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Stay in the heart of the Central West End St. Louis at the Holiday Inn Express - St. Louis Central West End, MO. Central West End was named one of Top 10 Great Neighborhoods in America by the American Planning Association! We are neighbors to the world famous St. Louis Zoo. Our location in the walkable Central West End of St. Louis places you steps away from a variety of shops, restaurants and lounges. Explore Forest Park's golf and tennis courses and museums. Your Morning Express Start(R) Breakfast is full of hot and delicious options, making breakfast at the Holiday Inn Express - St. Louis Central West End the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including our pancake machine cranking out fresh hot pancakes to order! You HAVE to experience the deliciousness! Guest rooms offer a flat-screen television with cable, coffee maker, refrigerator, desk, hair dryer, iron and ironing board. Some rooms offer a balcony overlooking the beautifully landscaped courtyard. ... more   less 

Additional Information about Holiday Inn Express St. Louis Central West End

Address: 4630 Lindell Blvd, Saint Louis, MO 63108-3726 (Formerly Comfort Inn)
Region: United States > Missouri > Saint Louis
Price Range: $159 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express St. Louis Central West End 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Comfort Inn Central West End Hotel Saint Louis
Best Western Saint Louis
Saint Louis Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express St. Louis Central West End staff and other travellers.
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Questions? Get answers from Holiday Inn Express St. Louis Central West End staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT stay near the elevators.”
DrDub2001, 8 May 2017 | Read review
“The best views are the spacious second floor suites over the courtyard.”
Anne_Marie1232014, 8 Nov 2016 | Read review
“Room 228 is smelly and with stained curtains. Try for another room!!”
cgreen1121, 4 Nov 2016 | Read review
“I always go for the top floor so I don't have to listen to someone walking around.”
soc5mom1, 21 Oct 2016 | Read review
“May want to pay extra for balcony.”
sfsa2016786, 2 Jul 2016 | Read review
5 of 5
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USD 119* /night
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Prices are for 1 room, 2 adults
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