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Holiday Inn Express St. Louis Central West End

HIExpress.comUSD 119*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express St. Louis Central West End
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express St. Louis Central West End
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Showing 160: English reviews
Springfeld, MO
Reviewed 11 January 2016

Had to change rooms multiple times, lots of black hair in the sheets and bedding, obviously sheets were not changed. Carpet not vacuumed, dried soap in shower and bathroom.. rooms not cleaned. You must also pay for parking which was not listed online. Staff not really friendly and don't smile. Not worth saving 10-20 dollars, stay somewhere you know will...

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Helpful?
1Thank Cindy H
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our Historic Hotel. I am so sorry you encountered so many opportunities while staying with us. This is not our standard and I want to make this right - right away. In addition, please rest assure that I will have the conversation with our Guest Room Attendants as well as our Guest...

Shelbina, Missouri
Reviewed 2 January 2016

My daughter and I stayed here two nights while visiting St. Louis for a girls weekend. We had plans to attend the Fox Theater and the St Louis Symphony. This hotel was in a perfect location for us as it was just a few blocks away from the theater and symphony hall. During the day we were able to walk...

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Helpful?
1Thank hooker_sb
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

5 dots hits the spot! Thank you so much for the great review! We appreciate the time you took to send us such kind words about our historic Hotel. Sounds like you and your daughter had a fun filled weekend and hit all of the hot spots in St. Louis. We look forward to seeing you again soon. Happy New...

London, United Kingdom
Reviewed 27 December 2015 via mobile

First impressions are so important. Would it have hurt the young lady on the reception to smile or appear even remotely interested ? We were given the wrong room number, corrected, then given the wrong key card, requiring a return trip to the lobby. Who decided that beige walls and a brown carpet were the colours to invite tired travellers?...

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Helpful?
Thank liz_croft
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. I am sorry you experienced less than a fantastic stay. Our Hotel is situated in such an amazing area with so much to do in walking distance we find it very upsetting when our Guests are not completely happy. You are correct - you only get 1 chance to...

Reviewed 22 December 2015

This hotel doesn't look too fancy on the outside but don't let that fool you! It's got great amenities, pleasant staff (especially Victoria at the front desk) and a decent gym. There is breakfast in the mornings, but if you miss that, you can still get coffee, juice, or hot tea at any time of day. I would stay here...

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Helpful?
Thank Samantha A
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the awesome review. Our historic Hotel is in such a fantastic location with such great amenities and we are glad you were able to enjoy our gym and delicious breakfast. Victoria is amazing - our Hotel wouldn't be the same without her great Guest Care. Thank you for taking the time to review our Hotel - come...

Reviewed 15 December 2015 via mobile

Hotel is nice. Great location. Room was a little small and there was no bathtub for my grand daughter. We bought a storage container and used it as tub in shower. The staff makes the place wonderful. Every staff member was awesome. From the time we arrived, until the time we left we were made comfortable and welcome. We'll be...

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Helpful?
Thank Cheri L
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. We are so glad you enjoyed your stay and the Team made you feel welcomed and comfortable. I will make sure I share your review with them! We think our Hotel is pretty special. It was the first "motel" built in St. Louis and we are listed on the...

Reviewed 12 December 2015

Very decent place in a convenient location. The property seems to be relatively new and is well maintained. The staff (ESPECIALLY Victoria) was excellent, friendly and attentive. Within walking distance of many restaurants, and a 10-15 minute walk to the Metrolink station and the amazing Forest Park. The room was quite comfortable and well appointed, including a good easy chair...

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Helpful?
Thank Bob T
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic hotel. We are glad you found value in our Hotel and enjoyed your stay. How about that Forest Park! Did you go to the Zoo Lights? Ice skate at Steinbergh Ice Rink? Visit the Art Meseum? History Mesuem? I could go on and on! Where did you eat? Gemlin Whiskey...

Arlington
Reviewed 2 December 2015

Wow! Amazing Holiday Inn in heart of hospital district and walking distance to trendy shopping district! The hotel is recently renovated- spacious rooms, super decadent bedding...an awesome nights sleep! The staff are friendly and knowledgeable about the area and directions to suburbs! The all inclusive breakfast is fit for a king! Decadent warm cinnamon buns, assortment of hot and cold...

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Helpful?
2Thank Sheila C
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the amazing review! We appreciate our Guests and love the feed back! Good to know that you were able to see the great shops in one of top 10 neighborhoods in which to live in the US! Where did you eat? There are over 50 restaurants - all within walking distance! Did you visit the Silver Lady?...

Richmond, Virginia
Reviewed 1 December 2015

Room was very nice, with big, comfy bed, great mattress, clean. Bathroom tight but functional. Breakfast consistent, coffee plentiful but not that tasty. Ss\taff friendly and very helpful, location perfect for our visit to environs near Forest Park and Wash U Medical Campus.

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Helpful?
Thank Elizabeth L
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thanks for the great review! We're glad you enjoyed your stay and look forward to being of service again soon! Were you able to get to the Zoo? It is beautiful this time of year - especially at night with all of the Holiday Lights up! It's nice to have so many awesome things to do and places to eat...

Marion, Indiana
Reviewed 15 November 2015

Good room with comfy beds. Room was neat in appearance and the bathroom was very clean. Hotel is not far from attractions. While in St. Louis we visited the Anheisur Bush Brewery and the zoo and it was just minutes from the attractions. I would stay here again.

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Helpful?
2Thank Lexuslady123
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Hoooold on! You went to AB and the Zoo without me? 2 of my most favorite places in St. Louis. Did you go to Sting Ray City at the Zoo? You MUST come back for the Holiday stroll through AB (Anheuser Busch), it will take your breath away. And now the beer - yep - 2 free, now we're talkin'!...

North Las Vegas, Nevada
Reviewed 6 November 2015

The facility is good shape, it appears some renovation has taken place. The staff gave excellent service. I personally want to thank Victoria, Klassic, AJ, Lisa and Robert for making our stay enjoyable and for being very accommodating.

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Helpful?
1Thank vegassaint
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Awe, thanks so much for the shout out for the Team -- you've chosen all my favorites too! We stand ready to be of service and I'm glad it shows. Once I tell them however - it'll take a while to get them off cloud 9 and back to giving our other Guests' first class service. Thats ok -- they...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Stay in the heart of the Central West End St. Louis at the Holiday Inn Express - St. Louis Central West End, MO. Central West End was named one of Top 10 Great Neighborhoods in America by the American Planning Association! We are neighbors to the world famous St. Louis Zoo. Our location in the walkable Central West End of St. Louis places you steps away from a variety of shops, restaurants and lounges. Explore Forest Park's golf and tennis courses and museums. Your Morning Express Start(R) Breakfast is full of hot and delicious options, making breakfast at the Holiday Inn Express - St. Louis Central West End the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including our pancake machine cranking out fresh hot pancakes to order! You HAVE to experience the deliciousness! Guest rooms offer a flat-screen television with cable, coffee maker, refrigerator, desk, hair dryer, iron and ironing board. Some rooms offer a balcony overlooking the beautifully landscaped courtyard. ... more   less 

Additional Information about Holiday Inn Express St. Louis Central West End

Address: 4630 Lindell Blvd, Saint Louis, MO 63108-3726 (Formerly Comfort Inn)
Region: United States > Missouri > Saint Louis
Price Range: $161 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express St. Louis Central West End 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Comfort Inn Central West End Hotel Saint Louis
Best Western Saint Louis
Saint Louis Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express St. Louis Central West End staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express St. Louis Central West End staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT stay near the elevators.”
DrDub2001, 8 May 2017 | Read review
“The best views are the spacious second floor suites over the courtyard.”
Anne_Marie1232014, 8 Nov 2016 | Read review
“Room 228 is smelly and with stained curtains. Try for another room!!”
cgreen1121, 4 Nov 2016 | Read review
“I always go for the top floor so I don't have to listen to someone walking around.”
soc5mom1, 21 Oct 2016 | Read review
“May want to pay extra for balcony.”
sfsa2016786, 2 Jul 2016 | Read review
5 of 5
HIExpress.com
USD 119* /night
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Prices are for 1 room, 2 adults
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