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Residence Inn St. Louis Downtown

Traveller (116)
Room & Suite (42)
Dining (5)
Overview
Hotel website
525 S Jefferson Ave, Saint Louis, MO 63103-3021 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star accommodation
Additional information
Hotel website
Offers from Residence Inn St. Louis Downtown
Special Offer:Unlock Member Rates!
Hotel packages
Hotel deals
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (497)
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488 results
Traveller rating
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All reviews shuttle service free shuttle within a mile radius front desk nice kitchen two bedroom suite louis downtown full kitchen free dinner marriott properties hotel shuttle extra pillows city museum living area yogurt the hotel offers happy hour
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1 - 5 of 488 reviews
Reviewed 2 weeks ago

Worst Marriott experience I have ever had. Being a Silver member I choose to stay at Marriott whenever I can, but I will now reconsider. We didn't have hot water for 2 nights, and when I called to complain I was told I would receive...More

Date of stay: December 2018
Thank TessaP115
Response from Adventurer828209, Front Office Manager at Residence Inn St. Louis DowntownResponded 1 week ago

Dear TessaP115, Thank you for taking the time to share your feedback. Please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know what you describe is not at all a reflection of the high standards for accommodations...More

Reviewed 2 weeks ago via mobile

Moved in for an extended stay, and from the first time I walked into the room I started noticing issues. Toilet issues, no coffee maker, microwave was broken, hot water issues and missing toiletries. Asked the staff twice the first and second day, only the...More

Date of stay: December 2018
Thank sandmanz
Response from Adventurer828209, Front Office Manager at Residence Inn St. Louis DowntownResponded 1 week ago

Dear Sandmanz, Thank you for taking the time to share your recent experience at the Residence Inn St. Louis Downtown with us. Your valuable feedback helps identify areas of opportunity for us to improve our guest experience. We appreciate that you brought this to our...More

Reviewed 12 November 2018 via mobile

Very comfortable hotel and rooms. Very spacious rooms, comfy beds. Staff at desk, in breakfast room, housekeeping and shuttle drivers all extremely friendly and accommodating. Close to downtown and traffic not too congested. Nice comfy lobby with private areas for small meetings.

Date of stay: November 2018
Thank D W
Reviewed 19 October 2018 via mobile

Stayed in a two bedroom two bath suite for 3 nights. Upon check-in the kitchen trash was overflowing. Called to have it removed. No one came to remove it as promised. In the morning no blow dryer in either bathroom so had to call and...More

Date of stay: October 2018
Thank doctorkristy
Reviewed 16 October 2018 via mobile

We stayed there in Oct 2018 (Residence Inn, St. Louis, MO) and our 3-room suite was only cleaned 3 days out of our 8 day stay. We talked to the front desk multiple times (and they were so kind and wonderful) and they came up...More

Date of stay: October 2018
Thank kcrotz
View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 114 - USD 317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Saint Louis
#37 Romantic Hotel in Saint Louis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Saint Louis
#37 Romantic Hotel in Saint Louis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (116)
Room & Suite (42)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
heidiloub
1 August 2018|
Answer
Response from kathrynd881 | Reviewed this property |
I think it can be either way. I’m a gold elite Marriott rewards so you would think that might get comped. It has some but have also paid $10 I think. But, I’m done staying there, at least for now. Too many problems that go... More
-1
Votes
kathrynd881
27 July 2018|
Answer
Response from RichS517 | Reviewed this property |
There is a new manager. He had just started. I plan on addressing the issue with Marriott Corporate next week. The price to stay was too steep for the issues the propriety has right now.
0
Votes
cattvl
2 May 2018|
Answer
Response from kathrynd881 | Reviewed this property |
It was pretty cool when we were there so I didn’t try. Some of the rooms do have balconies.
0
Votes
Room Tips
"Don't stay here."
kellyfI8679VR
21 Aug. 2018
Read review
"There are no good rooms"
familytraveler06904
14 Aug. 2018
Read review
"Avoid if possible or book rooms on opposite side of major road the ups facility across the way works..."
KYA1106
17 Jul. 2018
Read review
"Ask for a room NOT facing the freeway - The noise level is a joke"
Tron1
20 Jun. 2018
Read review
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