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The Parkway Hotel

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492 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Mountain View, Missouri
Reviewed 2 days ago NEW

I have stayed at the Parkway many times, and am always impressed by the helpfulness of the staff and the comfortable rooms. The facilities are very clean, and the rooms are surprisingly quiet for being so close to Barnes Hospital. Even my husband, who rarely sleeps soundly in a motel, sleeps well here. The attached Applebees restaurant is a pleasant...

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Helpful?
Thank MKN246
Springfield, Missouri
Reviewed 3 days ago NEWvia mobile

We left our hotel room at 6:00am to take my Mom to have brain surgery. Arrived back to the hotel at 9:55pm to get a few hours of rest. Room had not been cleaned nor were there any clean towels. Called housekeeping to ask if they could just bring us some clean towels for the night. She paused and said...

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Helpful?
Thank Theadvisor04
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and thank you for the comments. We take complaints seriously and I will make our housekeeping manager aware of this. We find it extremely important that the Parkway Hotel staff and managers provide excellent customer service for our guests. We realize that all travelers have many options when selecting a hotel and we always strive for positive reviews with...

Pacifica, California
Reviewed 1 week ago

Hatija at the front desk set everyone's mind at ease. she was so great to work with - and made everything easy for us. she helped us with the shuttle to and from the hospital - and also helped us extend our room when our loved one needed to stay longer.

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Helpful?
Thank Nicole D
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and thank you for taking the time to review the Parkway Hotel and to mention Hatija who is a wonderful asset to our front desk. Glad to read that she attended to your needs. We hope you will select the Parkway Hotel for a future stay and can enjoy some of the many fun things that our area has...

Saint Louis, Missouri
Reviewed 4 weeks ago

My family has stayed at the Parkway several times when they visit me and have had very positive experiences, so I had no hesitation booking a block of rooms there for guests of my wedding. I had a great experience setting this up using Jetaport, and Leslie at the Parkway was a huge asset in making sure our guests were...

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1Thank andebr02
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and Congratulations on your special day! Thank you for taking the time to comment on your experience. How fantastic that you had such a positive experience. Leslie does a wonderful job taking great care of her brides, we have anywhere from 3 to 5 weddings per weekend and as you mentioned we do make it nice and easy. Our...

Wellington, New Zealand
Reviewed 3 November 2016

Many people staying at the Parkway are dealing with issues at the hospital. It seems like the staff here have made it their mission to make everyone comfortable and provide those extra touches that make all the difference. The front desk staff makes us laugh, makes sure my son enjoys a warm cookie, and helps us book the hotel shuttle...

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2Thank Lelw36
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and thank you for taking the time to review the Parkway Hotel. Our hotel has 7 floors and floors 2 and 3 are for guests that are visiting the hospital, the other 5 floors are for our corporate, government, social etc. travelers. All of ours staff takes pride in their position at the Hotel and work hard to ensure...

Reviewed 30 October 2016 via mobile

The Parkway Hotel is definitely a great choice for a stay. The breakfast is excellent, the rooms are clean and nice. The whole hotel smelled nice and clean. The management and security team is very kind and they genuinely care about the guests. 100% would stay again.

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2Thank Zachary B
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and thank you for taking the time to review the Parkway Hotel. Our remodel is almost complete, the renovation along with our fantastic housekeeping staff does give that nice clean smell. On your next stay with us feel free to bring along your friends, don’t keep it a secret  Have a wonderful Holiday Season.

Miami
Reviewed 30 October 2016

This hotel has a somewhat captive audience because it is conveniently located in the midst of the Wash U Hospital complex. But the staff does not take that for granted. I made a last minute reservation to help with a sick grandchild - then cancelled when it looked like the child might be discharged early - then rebooked and extended...

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2Thank Petunia13
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and thank you for taking the time to review the Parkway Hotel. All of ours staff takes pride in their position at the Hotel and work hard to ensure our guests are happy and have a positive experience. Thank you very much for your comments and we look forward to having you stay with us again so that you...

Bowling Green, Ohio
Reviewed 19 October 2016

Had the pleasure to stay at the Parkway for a wedding weekend! The staff - from Managers to security to "breakfast staff" to shuttle driver could not have been more accommodating to work with. They were kind, helpful and made sure that everything was going well and that our needs were met! We had young and old involved and everyone...

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1Thank jordandeborah1
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Thank you for your comments and a Big Congratulations on your very special day! We are so pleased that our helpful and friendly staff enhanced your wedding weekend. As you mentioned our shuttle service is a nice, convenient service that we provide. Possibly you had also gotten to take advantage of our lovely black Mercedes which is for Airport Drop...

Cypress, Illinois
Reviewed 18 October 2016

The staff at the Parkway really are kind and helpful. We have been traveling there frequently the past 2 and 1/2 years. My husband had a double lung transplant and now is facing a kidney transplant and being able to stay there so close has really been a blassing.

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2Thank Mary D
parkway2, Director of Sales at The Parkway Hotel, responded to this review

thank you for your comments and we are pleased that you have enjoyed your stays with us and our staff. Hope all is well with your husband and we hope on your future stays with us you can skip the hospital stay and enjoy some of the fun things that STL has to offer. Enjoy the upcoming Holidays.

Reviewed 5 October 2016 via mobile

Our grand daughter was in the Children's Hospital. The first 2 nights we were able to get hospital rates which were great. There is an enclosed hallway from the hotel to the hospital (or Siteman Cancer Center.) We felt very safe. We were also within walking distance of 30 to 40 restaurants. It was a great place to stay. The...

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Thank Lynn R
parkway2, Director of Sales at The Parkway Hotel, responded to this review

Hello and thank you for your comments. The Parkway Hotel is convenient to the hospitals in the area, the climate controlled skywalk is a nice feature. The Central West End is a wonderful area to enjoy many restaurants that are unique to this location. Glad you had gotten to enjoy some of our free amenities: hot breakfast buffet, fresh baked...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Parkway Hotel, only 5 minutes from downtown St. Louis. With 217 guestrooms, they provide the customer service that will always make your stay a comfortable and pleasant experience. As their guest, you will enjoy complimentary hot breakfast, popcorn, fresh baked cookies, 24 hour coffee and fresh fruit. The St. Louis Metro Link station is 1 block from the Hotel. It provides inexpensive transportation from Lambert Airport and throughout the city. The Parkway courtesy shuttle is also available. It travels within the Central West End. Sign up for the Parkway shuttle is located at the Parkway's front desk. The Central West End consists of 6 blocks of restaurants and cafe's nestled among art galleries, antique and specialty shops. The Parkway Hotel is adjacent to Forest Park, St. Louis Zoo, Muny, Jewel Box, Washington University School of Medicine and Barnes/Children's Hospital.The Parkway Hotel, the Affordable Luxury Hotel, is the perfect hotel whether you are traveling for business or pleasure. ... more   less 

Additional Information about The Parkway Hotel

Address: 4550 Forest Park Ave, Saint Louis, MO 63108-2114
Region: United States > Missouri > Saint Louis
Price Range: $160 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Parkway Hotel 3*
Number of rooms: 217
Reservation Options:
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Also Known As:
Parkway Hotel Saint Louis
Hotel Style:
#34 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from The Parkway Hotel staff and other travellers.
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6 months ago

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Questions? Get answers from The Parkway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 6th floor looked as if it had just been remodeled! Bright and comfy beds!!”
 of 5 bubbles jordandeborah1, 18 Oct 2016 | Read review
“a room against the parking garage is quieter but the view is on Forest Park side but you will hear ambulances, etc.”
 of 5 bubbles marydE7809KT, 17 Oct 2016 | Read review
“For a quiet room, ask for a "street side" room and a higher floor.”
 of 5 bubbles 53qb, 3 Oct 2016 | Read review
“the newly renovated rooms are on the 6th, 7th and 8th floors”
 of 5 bubbles 734SheilaM, 3 Oct 2016 | Read review
“Top floor(s) are renovated. Really nice and modern.”
 of 5 bubbles Stone810, 19 Sep 2016 | Read review
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