We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel St. Louis Downtown

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel St. Louis Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,422 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,388: English reviews
Start your review of Crowne Plaza Hotel St. Louis Downtown
 Click to rate
Martinsville, Indiana, United States
Reviewed 3 days ago NEW

This is a property that has so much potential. For the stay to only be acceptable should be an embarrassment to management of this hotel and the Crowne Plaza brand. I will start with what was right. The room was clean, the linens on both the bed and bath were cleaned. Interestingly, a non smoking hotel had a duvet on...

 Report
Helpful?
2Thank Christopher V
Reviewed 3 days ago NEWvia mobile

There's a Hilton across the street where I would have much rather stayed. Let's start off with the parking garage!! It isn't the hotel garage, it is shared! They charge you $15 a night, or you can valet for $25! We see a sign for Mission Apartments, other signs but no Crowne Plaza! Drove around for 15 mins trying to...

 Report
Helpful?
1Thank Blht00
Kansas City, Missouri
Reviewed 1 week ago

The rest is a bit of a gamble. Our first room was awful, so we were moved to another, which was looking right at the arch and the river. It had a kitchen, which was great. The rooms are dated and shabby. The kitchen lacks things like silverware, cork screw, etc. The lobby bar is cool, but isn't always open....

 Report
Helpful?
Thank Robin T
Luanda, Angola
Reviewed 1 week ago

The hotel possibly has the best location in town, right in front of the arch. I had a corner suite on the 21st floor, and the view was really amazing. On the other hand, the hotel is run down, old-looking and poorly maintained. The suite was very large, yes, but the bathroom inadequate (small, ugly, the toilet tightly jammed between...

 Report
Helpful?
Thank Jean Pierre B
Dubuque, Iowa
Reviewed 1 week ago

I was in St Louis on business and I woke up in room 720 on 2/9 to a bug in my bed. I quickly jumped out of bed and noticed several other bugs. The staff at the hotel were not concerned and said they would send me a report within a week to let me know if they were in...

 Report
Helpful?
1Thank xchriszx
Chicago, Illinois
Reviewed 2 weeks ago via mobile

My friend booked this hotel when I came to visit as she lives in the burbs and traveling back and forth everyday was going to be too time consuming. The lobby is nice and you are taken care of as soon as you arrive. Their room deposit is a little steep though. $200 for a stay that was already paid...

 Report
Helpful?
Thank cancanthebaby
IHGService, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Hi cancanthebaby, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward our location serving its purpose for your travel needs, it is regrettable that the overall cleanliness of our hotel may have fallen below your expectations. Please allow me to apologize for any inconvenience this may...

Neosho, Missouri
Reviewed 3 weeks ago via mobile

Hotel was clean in the lobby but when we got to our room #1910 it was so stuffy and hot we couldn't breath. We tried turning the air on and it didn't work so I called the front desk. The clerk told me that they didn't have the air running at that time because of the weather. Only heat. I've...

 Report
Helpful?
1Thank trsanders
IHGService, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Hello trsanders, Thank you for being with us and taking the time to leave feedback. Definitely, it is regretful to learn that we fell below your standards on several aspects particularly with the maintenance and temperature level of the room that you were provided being below par. In line with this, I have sent you a private message to obtain...

Sydney Australia
Reviewed 4 weeks ago

As it turned out the Arch closed for lengthy repairs the day we arrived !! Bad timing by Moi ! The hotel is old, the front staff bored & unhelpful, the wait staff kept you waiting !! But our room was huge , the view to die for, you felt you could reach out & touch the Arch !! We...

 Report
Helpful?
Thank Skeney57
Denver, Colorado
Reviewed 6 January 2017

One of the worst hotels I've ever stayed in, anywhere in the World. In dire need of renovations; carpets look like they've been there since the 70s. Noisy, inefficient ventilation. Peeling wallpaper. Poor food. Overpriced bar ($9 for a draft pint of the local craft beer. Seriously?). Slow internet that requires you to sign up every 24 hours, no matter...

 Report
Helpful?
4Thank bomzh13
IHGService, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Dear bomzh13, Thank you for taking the time to share your comments with us about your stay. I would like to apologize for the disappointment with the condition of the room you received and the service issues you encountered. Nevertheless, we value you for doing business with us and in line with this, I sent you a private message in...

Hays, Kansas
Reviewed 3 January 2017 via mobile

While in a great downtown location, this hotel is in a very sad state. Our suite was quite spacious but it was severely outdated and unclean. It was obvious that the prior guests had had a party of some sort as there were plastic shot glasses left in the living area, scotch tape all over the walls, trash from drinking...

 Report
Helpful?
4Thank kerryrodriguez1
IHGService, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Dear kerryrodriguez1, We are grateful to you for being one of our guests at Crowne Plaza Hotel St. Louis Downtown, and getting out of your way to leave us your feedback. We regret to hear that you find our room outdated and unkept. Thank you for letting us know about your experience and in line with this, we have sent...

461 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (431)
Viewed
Room/Suite (130)
Viewed
Hotel & Grounds (40)
Viewed
View from Room (51)
Viewed
Bathroom (25)
Viewed
Dining (6)
Viewed
Pool/Beach Area (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (167)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (7)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Saint Louis hotels
Downtown
Hampton Inn - St. Louis Downtown at the Gateway Arch
Downtown
Hilton St. Louis at the Ballpark
Downtown
Hilton St. Louis Downtown at the Arch
Show Prices
Show Prices
Show Prices
Downtown
Hyatt Regency St. Louis at The Arch
Downtown
Embassy Suites by Hilton St. Louis - Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza St. Louis Downtown Hotel and Suites. Located in the heart of downtown St. Louis, adjacent to the majestic Gateway Arch, the newly-renovated Crowne Plaza St. Louis-Downtown offers the kind of warm hospitality, inviting atmosphere, and top notch services sure to please business and leisure travelers alike. Exciting attractions which are within minutes of the Crowne Plaza St. Louis-Downtown include Busch Stadium home of the St. Louis Cardinals, Edward Jones Dome, America s Center Convention Center and the World-Famous Anheuser-Busch Brewery. Nearby entertainment districts include Laclede s Landing, Washington Avenue Loft District and Soulard neighborhood. We are also conveniently located near many Fortune 500 companies such as Accenture, Bank of America, Deloitte, Kraft, Anheuser Busch, Wachovia, Nestle, AT&T, IBM, and Peabody Energy to name a few. The Crowne Plaza St. Louis Downtown just completed a $6 million dollar renovation. Experience a night like no other in our brand new 'Sleep Advantage' seven layer bed amenity package and utilize our complimentary high-speed Internet in all guestrooms. Stay at the Crowne Plaza St. Louis Downtown and enjoy our breathtaking views of the arch, 24 hour fitness club, business center, sundries shop, and renovated guestrooms. ... more   less 

Additional Information about Crowne Plaza Hotel St. Louis Downtown

Address: 200 North Fourth Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $120 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel St. Louis Downtown 3.5*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Hotels.com, Travelocity and Booking.com so you can book your Crowne Plaza Hotel St. Louis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Saint Louis
Crowne Plaza St Louis Downtown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel St. Louis Downtown staff and other travellers.
9 questions
Ask a question
over a year ago
Moline, Illinois
8 months ago
over a year ago
over a year ago

See all questions (9)

Questions? Get answers from Crowne Plaza Hotel St. Louis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go across the street to the Hyatt”
 of 5 bubbles ChristopherV736, 19 Feb 2017 | Read review
“Go for the view, facing the river on higher floors”
 of 5 bubbles 502jeanpierreb, 10 Feb 2017 | Read review
“Get Up High 27th or 28th !!!”
  • Huge Room
  • Arch @ Night
  • A Long Way Down from 27th Floor !
  • Sunset Over St Louis
  • Sunrise Over St Louis
  • Closed that Afternoon !
  • Mississippi River Beckons
  • Plenty of Space
 of 5 bubbles Skeney57, 20 Jan 2017 | Read review
“Go to a different hotel.”
 of 5 bubbles bomzh13, 5 Jan 2017 | Read review
“Don't !!!!!!”
 of 5 bubbles cswalker1515, 1 Jan 2017 | Read review
5 of 5