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Embassy Suites by Hilton St. Louis - Downtown

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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton St. Louis - Downtown
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Showing 1,113: English reviews
Reviewed 2 June 2016

we checked in around 11pm after deciding to stop for some sleep on a cross country road trip. upon getting to our room and entering the bathroom, I found an open bar of soap with pubic hairs all over it. there was also long women hairs all over the floor and bathtub. It looked like someone had just used the...

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Helpful?
Thank jacobr551
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear jacobr551, Thanks for taking the time to provide your valued feedback. I am truly sorry that we did not meet your expectations nor follow up in the way you expect and deserve. Please contact me directly so that I can discuss further and find proper resolution. Mark Brown (314)678-2915 mark.brown@Hilton.com

Saint Louis, Missouri
Reviewed 2 June 2016

The night staff was very rude and very unprofessional to my husband. The hotel manager was very unprofessional in his approach to me while picking up food from the front desk. My husband car was broken into but we were not notified. My family loves this hotel and we stay in the executive suites several times a year and to...

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Helpful?
Thank 858scorpio
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear 858scorpio, Thanks for taking time to share your experience with us. While we are very appreciative that you have chosen our hotel as one of your favorites to visit, I am obviously disappointed to read of your experience during your last visit. Providing superior customer service is always our top priority and I am sorry that your recent experience...

Reviewed 31 May 2016

Very nice hotel with large rooms - we had a suite with a 1 bedroom and fold out couch for a total of 3 people. Was conveniently located downtown and very walkable to restaurants and events. Happy hour was a "happy" surprise and even included snacks! Breakfast was a full hot breakfast buffet with made to order eggs/omelets and GOOD...

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Helpful?
Thank yayajlg
Jackson, Tennessee
Reviewed 31 May 2016

We spent the night at this hotel because we were going to a Cardinals baseball game. This was a great location because we were within waking distance to the park and restuarants. You do have to pay to park, which we expected. The vallet suggested a parking garage across the street to us which saved us a little money since...

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3Thank Denise S
Chicago, United States
Reviewed 31 May 2016

The staff was very friendly and helpful. The room was beautiful and spacious. This was a get a way for me and my husband. Great hotel experience!!! Love the reception and free breakfast. Will alway chose a Hilton Hotel, Embassy Suites are the best value for the money.

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Thank Dorothy W
Jasper, Alabama
Reviewed 31 May 2016

Everything about this place was top notch. From check-in to check-out I found no faults. The staff was wonderful, the room was spacious and clean, the food was beyond good. We will definitely visit again and stay here.

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Helpful?
Thank mykahk
Little Rock, Arkansas
Reviewed 30 May 2016 via mobile

My family stayed here during Memorial Day Weekend (2016) and absolutely loved this hotel. While the architecture is different than most E.S. It's a true delight and great location in the heart of downtown. Pros: Huge Rooms - The biggest hotel suites we've ever seen. Very spacious and comfortable. I normally am quite conscious of putting bags up and organizing...

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1Thank tsudo
Waynesville
Reviewed 26 May 2016

I was traveling alone with my 6-month old. The hotel staff was extremely attentive. They provided me with a high chair for my room to make it easy to feed my daughter. They assisted with my bags and delivered a cart and escorted us to the car. Excellent stay, definitely recommend!

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Helpful?
Thank nicholasy729
Champaign
Reviewed 24 May 2016

Very nice hotel. Friendly staff and clean rooms. I felt the really cared about my stay at the hotel. Very nice evening reception and nice breakfast with made to order eggs. Get to the breakfast before 9 or your will wait in a pretty long line for your omelette.

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Helpful?
Thank ericpJ963TM
Winter Garden, Florida
Reviewed 23 May 2016

The staff in every position was courteous and ready, and willing to assist as needed. The room, as always at Embassy Suites, was ready on arrival, clean and very comfortable.The orders during evening cocktails was unimpressive. Light hor d"oeuvres would make it much better.

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Helpful?
Thank TSKKORNEGAY

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Embassy Suites St. Louis – Downtown hotel in Missouri is conveniently located in the historic Laurel Building in the heart of downtown St. Louis across the street from America's Convention Center and the Edward Jones Dome - home to the NFL's St. Louis Rams. With easy access from I-70, I-64, I-44 and I-55, our Embassy Suites hotel is the centerpiece of the exciting new Mercantile Exchange District currently under development. Lambert St. Louis International Airport is only 14 miles away and the MetroLink light rail systems Convention Center station is less than a block away. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis - Downtown

Address: 610 N 7th St, Saint Louis, MO 63101-1209
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $186 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis - Downtown 3.5*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, HotelsforEveryone, Booking.com, Priceline, Travelocity, Hotels.com, Orbitz and Odigeo so you can book your Embassy Suites by Hilton St. Louis - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Saint Louis
#12 Family Hotel in Saint Louis
#27 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis - Downtown staff and other travellers.
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Austin, Texas
3 months ago
Chicago, Illinois
4 months ago
15 days ago
Chicago, Illinois
4 months ago

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Questions? Get answers from Embassy Suites by Hilton St. Louis - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor away from elevators”
 of 5 bubbles mswhitappeal, 28 Nov 2016 | Read review
“Higher floor, or ask to stay away from busy street traffic noise.”
 of 5 bubbles lanad3200, 8 Nov 2016 | Read review
“Get a room that doesn't point to the main street.”
 of 5 bubbles Lotus439, 1 Nov 2016 | Read review
“Ask for a room on the 5th floor, "quiet" side!”
 of 5 bubbles TherealMrsSmith, 17 Oct 2016 | Read review
“ask clerk for an upper level room on quiet side of hotel - not on 2nd floor near street”
 of 5 bubbles foodlover3153, 6 Sep 2016 | Read review
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