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Westin St. Louis

1,503 reviews
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Traveller (392)
Room & Suite (220)
Dining (15)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(33 reviews)
“front desk”(230 reviews)
“cardinals game”(80 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,503)Write a Review
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671 - 675 of 1,489 reviews
Reviewed 11 May 2014 via mobile

Poor service, terrible restaurant, great location, nice room.we waited one night for 10 min.at the front desk to valet our car, we could not use the door to our building, had to walk way out if our way, they did not come to clean our...More

Thank Tammyteach
Response from Robert W, General Manager at Westin St. LouisResponded 13 May 2014

Dear Tammyteach, On behalf of the entire team at the Westin St. Louis, I would like to thank you for your review, while at the same time apologize about your experience at the hotel. The entire team takes great pride and effort to ensure our...More

Reviewed 11 May 2014

The Westin St. Louis, where do I begin? First off I really love that place! The hotel and the employees are wonderful. The person I met at the Westin was Shannon, who works at the front desk and let me tell you – Shannon made...More

1  Thank jlp_powell
Response from Robert W, General Manager at Westin St. LouisResponded 16 May 2014

Dear jlp_powell, Thank you so much for posting your review of the Westin St. Louis on Tripadvisor.com. Your positive comments on your experiences in addition to our great, hard-working associates are very much appreciated by me and the entire team! I couldn’t agree more, Shannon...More

Reviewed 8 May 2014

This is a physically beautiful property located a stones throw front he ballpark. I was attending an event at the Edward Jones Dome and could have used the metro for transit, but it was only a 15 minute walk through a beautiful part of downtown.More

Thank TheOCfromBigD
Response from Robert W, General Manager at Westin St. LouisResponded 16 May 2014

Dear TheOCfromtheBigD, The entire team wants to thank you for posting your review on Tripadvisor.com. It is wonderful to read that your experience at the Westin and the great location led to your positive comments. We look forward to your return for another repeat performance!...More

Reviewed 30 April 2014

With our group, the arrivals were sporadic. My contact was so on top of every expected arrival.... making sure all rooms were ready even if it was an early arrival. All our requests as well as the VIP's "special" requests were met with great care...More

1  Thank Kay Y
Response from Robert W, General Manager at Westin St. LouisResponded 5 May 2014

Dear Kay Y, On behalf of the entire team at the Westin St. Louis, thank you for taking the time to post your comments on Tripadvisor. We are all thrilled to read that your meeting was a success and Tracey, Cheryl and Chris made it...More

Reviewed 28 April 2014

I'll start with the good things about this hotel. The physical facility is lovely. The rooms - even regular guest rooms - are spacious, with large bathrooms, very long counters in the bathrooms, good lighting, and comfortable beds. The hotel overall is quite attractive with...More

1  Thank JoKnits
Response from Robert W, General Manager at Westin St. LouisResponded 29 April 2014

Dear JoKnits, I am very glad to have read your review of the Westin St. Louis and appreciate the highlights of the positives as well as not-so-positives. Our entire team takes pride in everything they do including maintaining a positive and can-do attitude, ensure a...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 136 - USD 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Saint Louis
#2 Romantic Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 136 - USD 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Saint Louis
#2 Romantic Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
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Traveller (392)
Room & Suite (220)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Questions & Answers
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pam2315
3 September 2017|
AnswerShow all 2 answers
Response from Brian T | Reviewed this property |
my experience was very good. I went to go catch the St Louis Cardinals game which is right across the street from the hotel. The staff was friendly they were able to assist me with my needs when I needed something and it was... More
0
Votes
Nonnie B
28 June 2017|
AnswerShow all 6 answers
Response from Ineedabreak1 | Reviewed this property |
No reason not to book with Hotels . com, especially if they're giving you a better rate. Just make sure you know the specifics, such as the cancellation periods and if the rates are pre-pay only. In terms of perks or... More
0
Votes
MissBossy808
25 April 2017|
AnswerShow all 2 answers
Response from Jaxon2004 | Reviewed this property |
No key in elevators....I think there are safes????
0
Votes
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Room Tips
"Views of the Cardinals park are best!"
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"east rooms are next to subway but we did not hear it"
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"Ask for corner room for best view"
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"The King suite was great!"
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