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Greenstay Hotel & Suites

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Greenstay Hotel & Suites
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121 Reviews from our TripAdvisor Community

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There are newer reviews for Greenstay Hotel & Suites
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Showing 119: English reviews
Reviewed 1 July 2016 via mobile

Both rooms had bed bugs.. they offered another room. Had no place else to go.. after looking at several rooms and tearing them apart.... stayed. Manager finally came in around noon with some dollar General foggers which didn't cover bed bugs... never will stay there again. Stay away from this rat hole...

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Helpful?
3Thank Jhayes1968
Management response:

We are so sorry for the issues that you had to endure. We are making lots of changes to insure that our guest have a clean comfortable stay. We are under new management and hope that in the future you will give us another chance.

Reviewed 28 June 2016

We have stayed here before....but never again. The house keeping staff is a model of incompetence....smoking and texting while "working" (not!), then failing to tend rooms by occasionally removing towels, but not replacing them! Left doors of unoccupied rooms wide open and unattended all day...with the AC blasting...and YES ...BIRDS WERE FLYING IN THE ROOMS TO HELP THEMSELVES TO GOODIES...

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1Thank Bill S
Reviewed 7 June 2016 via mobile

So my father and I had gotten here after a 9 1/2 hour drive and all we needed was a place to shower and then sleep for the night so we could continue our trip in the morning. we got here and got to our room and outside the door I immediately get hit by the smell of weed, not...

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2Thank kwaschka
Reviewed 30 May 2016 via mobile

I wouldn't stay here again. The lady at the front desk wasn't nice at all. The outside part of our room smelled like throw up. Our room was so dusty, it seemed like it had been empty for a while let alone cleaned at all. I was scared to take off my shoes in the room because the carpet looked...

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Thank Megan M
Reviewed 29 May 2016 via mobile

Our hotel rooms were so gross. The sheets were dirty with cheese stains and I found a booger on one of the blankets. We asked them to clean our rooms and they just remade the beds with the dirty sheets. The whole stay felt so dirty and we will never come back

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Helpful?
Thank Bailey R
New Jersey
Reviewed 27 May 2016 via mobile

Other reviews really talked up the hotel which set my expectations. Our first room smelled musty and the air conditioning didn't work. We were accommodated onto another room. Rooms were ok. Nothing special. Small pillows and mattress was lumpy. Noisy outside that you easily heard through windows over fan running. I would look for another place near by or keep...

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Helpful?
1Thank redzins
Grand Rapids
Reviewed 19 May 2016 via mobile

Wow. This is surely a great place. We recommend it absolutely!!! If you get there early enough they have wine tasting. A nice breakfast. The room was just beautiful. Dark furniture. Lots of room. Very clean. Really, A++. We found it on Trip Advisor and the ratings were spot on.

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Thank Michael B
Saint Louis, Missouri
Reviewed 18 May 2016

We stayed overnight for a wedding and overall the hotel was nice - no major issues - clean. The staff; however, is a different story. We only encountered one woman at the front desk and on check in and check out she was snarky and unwelcoming. Did not leave me with a feeling that I wanted to stay here again....

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1Thank Jeannette C
Reviewed 11 May 2016

Let's call this one of the worse hotel stays especially for the price you pay. First we called the night before about checking in early we stay at this hotel a couple times a year and have never had an issue before. We called again the next morning and the girl said sure the room is clean and ready you...

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Helpful?
1Thank Jeanna D
Management response:

Hello, I am the new manager here at Greenstay Saint James. I was going through our old reviews and see that you had a horrible past experience. I wanted to let you know that we have made many changes since I was put into this position. Our rooms are inspected after being cleaned and the staff has been trained on...

Overland Park, KS
Reviewed 27 April 2016

Stayed one night in April 2016. I wavered on how to rate this experience since some aspects exceeded expectations for the price, and others just really fell short. The staff was helpful and friendly. The room furnishings as well the pool area were better than expected. There were a few things that needed improvement, though. The room smelled like smoke...

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Helpful?
Thank DelightfulTravlin
AWynn72, Manager at Greenstay Hotel & Suites, responded to this review

thank you for staying with us and for the feedback. we look forward to having you stay again

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
We offer clean comfortable rooms and a full free breakfast. There is wine tasting available nightly, as well as wine available for purchase by the glass or the bottle. We offer an indoor heated pool you can swim in year round! ... more   less 

Additional Information about Greenstay Hotel & Suites

Address: 110 North Outer Road, Saint James, MO 65559 (Formerly Days Inn & Suites)
Region: United States > Missouri > Saint James
Price Range: $86 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Greenstay Hotel & Suites 2*
Number of rooms: 60
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Also Known As:
Days Inn And Suites
Days Hotel Saint James
Econo Lodge Saint James
Saint James Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Greenstay Hotel & Suites staff and other travellers.
1 question
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Questions? Get answers from Greenstay Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a room with no neighbors.”
 of 5 bubbles LarAndGin, 17 Feb 2017 | Read review
“I stayed upstairs and heard vehicle traffic all night long.”
 of 5 bubbles MikeS571, 5 Oct 2016 | Read review
“For quiet, try to get a room away from the truck parking lot !!!”
  • Life behind the mirror .
  • Ant Bully in my room.
 of 5 bubbles fsorensen, 7 Apr 2016 | Read review
“Rooms have exterior entrances.”
 of 5 bubbles H5457OBjennys, 13 Nov 2015 | Read review
“The best room is the one at another location”
 of 5 bubbles stevebU6704IV, 31 Aug 2015 | Read review
5 of 5