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Embassy Suites by Hilton St. Louis St. Charles

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Embassy Suites by Hilton St. Louis St. Charles
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1,080 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
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Belleville, Illinois
Reviewed 2 days ago NEWvia mobile

My boyfriend and I have been to the Embassy Suites twice and both times we really enjoyed it. The staff was very nice and the breakfast was amazing. The most important part was the hotel was very clean. We truly enjoyed our weekend getaway and we look forward to returning next year.

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Thank neebow
Springfield, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 25 December 2016 via mobile

I was shocked to walk in and see my name on a board saying I was the "guest of the day". I assumed at first my hubby was up to something. What a cool experience. Even if that had not happened, it was a 5 star stay. We stay at Embassy Suites all over the country and this one may...

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1Thank Texans4christ
About Hotel's Favourite Review
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much! It is so rewarding to hear how our team members make a guest stay memorable. We do have a wonderful team here and appreciate your kind words. See you on future stays!!

A TripAdvisor Member
2 reviews
Reviewed 2 days ago NEWvia mobile

This was our first stay at Embassy Suites....but definitely won't be our last. The staff is very welcoming and so friendly. The manager's reception, breakfast & free shuttle are great. Tony, the shuttle driver, is the BEST!! The rooms are huge and very clean. The bed was comfortable and the room was quiet, which made perfect sleeping conditions.

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Thank A TripAdvisor Member
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much for a terrific review of the property.. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

Reviewed 2 days ago NEWvia mobile

We have stayed at this hotel many times and have always been satisfied. The staff is friendly and the nightly reception is a bonus. Breakfast could use some work as there is never any variation so after a couple of days we paid to go elsewhere. We stayed 6 nights in a non-smoking room and smelled smoke in our room...

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Thank Amy M
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. We will defintley look into the feedback provided regarding the vents and the rooms. We look forward to servicing you in the future. Thank you for your business.

Reviewed 2 days ago NEW

We were in town to see family, go to the City Museum and the Zoo. My Mother was staying with us so we reserved a 1 bedroom suite with 2 queen beds and a hide-a-bed to sleep 3 adults and 2 kids. She arrived before we did and they checked her into a 1 bedroom suite with 1 king bed....

Review collected in partnership with Embassy Suites Hotels
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Thank csross90
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for taking a moment to share your experience. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Everything was so nice and the people were so friendly and helpful expecially Tony and tyneishia. We had fun the food was delicious. The room was very clean nice and quiet.Grrrreeeaaatttt Sssstttaaayyyy. Wish wwweee could have stayed longer😀🙁.

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Thank A TripAdvisor Member
Chicago, Illinois
Reviewed 6 days ago NEW

This is my preferred hotel when staying in the St. Louis area. The rooms are beautiful and well kept, and the service is excellent! This trip, Kathie Turner at the front desk went way out of her way, took great care of me and made sure I had everything I needed! Thanks Kathie and Embassy Suites!

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Thank jaguar692017
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for taking a moment to share your experience. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

Saint Louis, Missouri
Reviewed 6 days ago NEW

This location is just a standard Embassy suites with a large atrium and spacious suites for guests. What makes this one special is the nice and beautiful conference center that is attached. If you are a Hilton Honors member, be sure to download the Hilton App and you can use your phone as a room key. Check-in through the app...

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Thank DisneyBrian
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles.. We look forward to servicing you in the future. Thank you for your business.

Eldon, Missouri
Reviewed 1 week ago

We checked in waited a few short minutes as they were helping other guests check in, when it was our turn the person at the counter was very polite welcomes us to the Hotel and we checked right in. The Hotel was very clean, we ate dinner and breakfast in the Hotel the food was very good and the service...

Review collected in partnership with Embassy Suites Hotels
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Thank Michael L
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

jacksonville, United States
Reviewed 1 week ago

Rooms are in need of an overhaul.........Broken bathroom door, Broken bathroom door stop, Damaged shower curtain rod, Non-Working heater, LOTS of noise in the hallways. Not what Embassy Suites should project for the Hilton brand.

Review collected in partnership with Embassy Suites Hotels
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Thank ernestog368

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Region: United States > Missouri > Saint Charles
Price Range: $223 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis St. Charles staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton St. Louis St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Embassy Suites is a great place to stay!”
 of 5 bubbles DisneyBrian, 22 Mar 2017 | Read review
“Fantastic staff!”
 of 5 bubbles Sparkles557, 23 Feb 2017 | Read review
“higher floors have less noise”
 of 5 bubbles LarryJ64, 16 Jan 2017 | Read review
“Get a corner suite if traveling with teens. The extra space was worth it.”
 of 5 bubbles ohchad, 28 Nov 2016 | Read review
“Corner suites are huge and great if you have a group.”
 of 5 bubbles FederalExpress, 14 Oct 2016 | Read review
5 of 5