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Red Roof Inn St. Louis St. Charles

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Red Roof Inn St. Louis St. Charles
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111 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn St. Louis St. Charles
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Showing 110: English reviews
Lansing, Michigan
Reviewed 5 August 2016

The room itself was a bit disappointing. Not very big, but I can live with that. What upset me was after the first night, they did not clean the room, bed unmade, towels used were taken away but none left in their place. We were down to one towel and face cloth and no floor towel. They were in the...

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Helpful?
1Thank 520lra
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. Please accept my apologies for the poor room service. I would love to talk to you about the poor service and the note you left. If you would send me an email to i0143@redroof.com, I will contact you.

Columbus, Ohio
Reviewed 24 July 2016 via mobile

I have written about this hotel many times before only to find out that this hotel offers a deluxe room which comes with a refrigerator and microwave oven which I requested many many times before all the find out that no one ever told me that it was offered but overall still I had another stay at the Red Roof...

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Thank Michael C
Israel
Reviewed 21 July 2016

Check-in was fairly fast and friendly. There's a nice lawn in front of the hotel. Location is good, next to a main road and a mall 2 floors but no lift - on the second floor you'll have to lug your luggage up a flight of old (wooden ?) stairs - surrounded by dozens of cigarette butts. Room size was...

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Helpful?
1Thank Danno_99
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate that you found your room to be clean and all appliances worked. We are planning on updating in the near future.

Orlando, Florida
Reviewed 8 July 2016

My husband and I decided on Red Roof Inn due to the location and price. We drove 450 miles to St Charles, Mo because of a funeral. It was 100 degree heat the day we arrived. As we were going to our room, we noticed a trash can that was over flowed with trash were next to it. We got...

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Helpful?
1Thank rbjllj
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. Please accept our apologies for the air conditioner not working properly during your stay. We realize when the weather is as warm as it has been a correctly working air conditioner is a must. We have replaced 10 air conditioners on the property and will make sure...

Rileyjr
Reviewed 16 June 2016

I needed a place to sleep while at a convention in St. Louis. The Red Roof Inn was easy to get to - it's a great location. There are plenty of eating establishments near the hotel - which is a plus. Anthony at my check in was helpful and polite. The gentleman when I check out was just as polite...

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Helpful?
Thank Rileyjr
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear that the inn met your criteria of a clean place to sleep while being a good value in the area. Also as you mentioned, we have many restaurants within a ten minute drive from the property.

Saint Louis, Missouri
Reviewed 10 April 2016

Upon opening my room door the smell of animal or perhaps human urine. Room not clean - carpet terrible/unclean. Door not safe - looks like it had been kicked in before, paint chipping off of the walls. Police car with lights flashing at the end of the driveway - NOT Good! Felt unsafe. Chairs look soiled and never cleaned! I...

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3Thank TheTruthforReal
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I apologize for the odor and cleanliness of the room. We will work harder to provide a clean, comfortable, odor free room.

Chicago, Illinois
Reviewed 8 April 2016

We had a first floor room, the carpets were dirty, looked like they hadn't been vacuumed in a while. Bobby pins and hair ties were on the floor from previous guests. Upon waking up in the morning, we turned on the lights to see a roach crawling on the mirror and a bunch of smaller bugs climbing on the wall,...

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Helpful?
1Thank smith201562
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. We apologize for the cleanliness of the carpet and the pest activity. We have contacted our exterminator and had our rooms treated. We will try harder to provide a clean, comfortable room at a great value for our guests.

Cleveland, Ohio
Reviewed 13 March 2016

I was familiar with the St Charles area since I worked here for several months in 2014. Overall, a safe area outside STL so I wasn't too picky since I knew it would only be for one night. In general, it is a place to sleep...decent area, Bob Evans within walking distance, some noise overnight but nothing outrageous. I would...

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Helpful?
Thank Kims2529
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for reviewing your stay with us. We will continue trying to provide a clean, comfortable stay at a great value in the area.

Lake Forest, Illinois
Reviewed 5 March 2016

I needed a place near by my destination for work the next morning. A major highway zips past the location, but this frontage road access slows things just right. The accommodations were good, clean and available without prior registration. The Bob Evans is within walking distance - just right. The staff is courteous and friendly. Only comment to add concern...

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Helpful?
Thank TomKur
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to hear you enjoyed the clean, comfortable room at a great value. We have another 20 restaurants within a 10 minute drive. We look forward to your next stay.

Columbus, Ohio
Reviewed 16 February 2016 via mobile

This was my third time, coming to this area. I have stayed here three times. I only had one bad stay, but I understand that all days are not perfect. This last stay was just fine. This is a great place to stay and perfect for those on a work budget. I also referred three other associates. Thank to Joe...

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Helpful?
Thank Michael C
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. I love hearing that your stay was good and the value was great.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking

Additional Information about Red Roof Inn St. Louis St. Charles

Address: 2010 Zumbehl Road, Saint Charles, MO 63303-2722
Region: United States > Missouri > Saint Charles
Price Range: $65 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn St. Louis St. Charles 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Saint Charles
Saint Charles Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn St. Louis St. Charles staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying extra for a Superior King Suite. There is nothing superior or suite about it.”
 of 5 bubbles 520lra, 5 Aug 2016 | Read review
“I discovered that their reward program (RediCard) is quite interesting if you travel much.”
 of 5 bubbles TomKur, 4 Mar 2016 | Read review
“Both times my rooms were located in the same building and on the same side as the main office.”
 of 5 bubbles KateNJack, 8 Feb 2016 | Read review
“make sure your room is good repair, clean, and safe. as about safety "what is being done for this?”
 of 5 bubbles stuartl213, 13 Jan 2016 | Read review
“There are two separate buildings. The farthest had mediocre WiFi.”
 of 5 bubbles 575lawrenceu, 30 Nov 2015 | Read review
5 of 5