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Ameristar Casino Resort Spa St. Charles

TravelocityUSD 209*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
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620 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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Saint Louis, Missouri
Reviewed 5 days ago NEW

I never think about good party in casino, but I was totally wrong. We had a birthday party at nightclub of Ameristar casino and this is one from the best! Everything was so perfect: beautiful room, great food, service. The staff worked smooth, help organize everything from place for Party Birthday backdrop we ordered, big screen for movie presentation, table...

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Helpful?
Thank smr1021
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed the birthday party that you attended at RYSE and that the food, decorations, and service that our team provided made your experience an excellent one. We hope to see you back for another party or fun night out.

Gladwin, Michigan
Reviewed 6 days ago NEW

We had the pleasure of staying at the Ameristar Resort in St. Charles Missouri in mid April 2017. The standard room was absolutely one of the best I have ever stayed in and we have been to Europe twice and I have been to 48 states. We had a sunken living room with sofa, chairs and table, coffee table and...

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Helpful?
Thank jolynz
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are very happy to hear that you enjoyed your hotel room and its amenities and that it has been one of the better experiences in your travels. We hope to see you back for another stay soon.

Reviewed 2 weeks ago via mobile

Several colleagues and I stayed here while on business in the area. The room was excellent and a review based on that would be good, but there is much more to a stay than that. Check-in was awful, after an over thirty minute wait, I was told the room wasn't ready (at 6 PM). The wait was terrible in the...

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Helpful?
Thank RRoberts6
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are sorry to see that you did not have the outstanding experience that we strive to provide to all of our guests. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your comments to...

Reynoldsburg, Ohio
Reviewed 2 weeks ago

With a variety of restaurants to pick from, a wonderful sales team, and the casino all right there, it was the perfect place for our small meeting of 60 people. We received fabulous service from the sales team from the time we set up the contract through the final bill arrived. They really catered to our group, and they provided...

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Helpful?
Thank Ohioan2017
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good afternoon and thank you for your review and comments. We are glad that you had a great time at Amerisports and enjoyed the meeting space that we offer. We look forward to seeing you back for another visit.

Michigan
Reviewed 3 weeks ago

My neighbor and I just returned from a 3 night stay. This was my 4th. trip to Ameristar in a year. Employees are amazing, will do anything to make your stay a good experience. Rooms are very large, very clean, lots of space, wonderful bed, linens and towels. Plenty of lighting in the room. This is the part I don't...

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Helpful?
1Thank Sue49321
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening and thank you for your review and comments. We are happy to hear that you enjoy your stays with us and your hotel room. We will pass along your comments about your experience at Falcon Bakery and we hope to see you back for an even better visit with us.

Jefferson City, Missouri
Reviewed 4 weeks ago via mobile

I went to Ameristar last week and while it's a nice clean casino, half of the restaurants were closed so that was rather disappointing and I ended up eating in the sorts bar. I found that after being seated and waiting 15 minutes to get waited on the food was okay, not great but good and worth the price. I...

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Helpful?
Thank Robert B
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Robert, thank you for your review and comments. We are glad to hear that you had a nice visit with us and that the service our team members provided made your visit a better one. We hope to see you back to try some of our other restaurants.

Reviewed 5 weeks ago via mobile

It was a bad room, nothing like the past. The room was dirty, not dusted, ripped lamp shades, dirty, stained curtains, beds made poorly, and has 2 flat sheets on them no fitted sheets. The noise in the hallway and other rooms were too loud to sleep. I would not recommend this place to anyone

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Helpful?
Thank auntycappy
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are sorry to see that you didn't have the 5-star experience that we strive to provide to all of our guests. We will pass along your comments about the room cleanliness to our team and we hope to welcome you back for an improved visit soon.

Overland Park, Kansas
Reviewed 17 April 2017

The Ameristar sits just north of I-70 at the 5th Street exit, which puts it in St. Charles, with easy access east to St. Louis. St. Charles, by the way, is a charming, brick-street strip of old-timey stores, cafés & Ice cream shoppes, host to a couple of holiday fests where families mix it up with 19th-century cosplayers. (There are...

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Helpful?
Thank jasphoward
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good afternoon and thank you for your review and comments. We are very happy to hear that you have enjoyed so many visits with us and that they have all be outstanding. We are glad to hear that you enjoy the decor, room, room amenities, the pool, so many of our dining outlets especially Asia and the cocktails they serve....

Nixa, Missouri
Reviewed 11 April 2017

This is the best casino in the St. Louis market. The staff is extreamly friendly and helpful. The also have a great poker room. They have a great variety of restaurants with Pearls Oyster Bar a hidden jet.

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Helpful?
Thank barnhart12016
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoy your visits to Ameristar so much and that you like our dining outlets, the poker room, and the service that our team members provide during your visits. We look forward to seeing you back for another visit soon.

Davenport, Iowa
Reviewed 4 April 2017

Was here for the Heartland Poker Tour. We got there 2 hrs early and checked to make sure our reservation was still good but to our surprise our room was ready early so we were able to walk right up to it. Elevators to the parking ramp made it really easy to move luggage.. we had a suite for Fri...

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Helpful?
1Thank Tim M
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Tim, thank you for your review and comments. We are glad that you had a terrific stay with us, especially your view, the room, and the service that our team members provided. We are happy that you had a fun time in the casino and playing in HPT. We look forward to seeing you back for another visit...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Region: United States > Missouri > Saint Charles
Price Range: $237 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travellers.
21 questions
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wlfd,ct
over a year ago
Evansville, Indiana
Los Angeles, California
over a year ago

See all questions (21)

Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool/garden view”
jolynz, 16 May 2017 | Read review
“East side (river view & morning sun) or west (pool view)? Suite (2 baths, whirlpool tub)? All rooms are good.”
jasphoward, 16 Apr 2017 | Read review
“Ask for an upgrade if you have signed up for the casinos Total Rewards program.”
barnhart12016, 10 Apr 2017 | Read review
“get the suite if the price isnt too big of a difference.. there was a tv in the bathroom!! try to get river view”
timm769, 4 Apr 2017 | Read review
“Definitely go with the spa suite.”
choatefarms, 20 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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