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Stayed at the Residence Inn in O'Fallon MO last week and I was very pleased. The hotel is in good shape, clean and has inviting rooms some with Fireplaces. The price is right if you are looking to stay a few days, maybe do your...More
Thank John G
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 7 June 2017
Thank you for taking the time to complete a review for us. I am happy that you enjoyed your room and that you were able to join us in our nightly receptions. We try to make everyone feel at home here we have guest stay...More
I did like the hotel. The front desk staff always had a warm greeting. The breakfast staff did a great job and did start early on Saturday for us. My biggest issues was the cleanliness of my room.
There was a brown stain on the...More
Response from residenceinnofallon, Front Office Manager at Residence Inn St. Louis O'FallonResponded 7 May 2017
Thank you for taking the time to write a review about your recent stay with us. On behalf of the Residence Inn Staff I'd like to apologize for the cleanliness issues you had. I have shared your comments with our Executive Housekeeper so...More
Stayed just one night with 3 young kids. It was easy to find as it's just off the highway.
The room was surprisingly nice. There was a small kitchen which was nice for making snacks for the kids. We had enough space for all of...More
Response from residenceinnofallon, Front Office Manager at Residence Inn St. Louis O'FallonResponded 18 April 2017
Thank you for your feedback. I have shared your comments regarding your recent stay with the staff! It is always good to hear positive feedback and it continues to inspire them to keep doing a great job. We hope to see you the next time...More
Location was good for my work and easy to access. Room had one of the quietest HVAC systems I have experienced at Residence Inns but any door closures cause a disturbance. Room is quiet from next door neighbor noise but if someone is above, it...More
Response from residenceinnofallon, Front Office Manager at Residence Inn St. Louis O'FallonResponded 13 April 2017
Thank you for your feedback regarding your recent stay with us. I have shared your feedback with the staff to let them know they are doing a great job! I have spoken with our Executive Housekeeper about the housekeeping staff issue and we announced Ludonna...More
I've always loved Marriot hotels. They were always so classy and professional... until now. The staff behaves as though you just walked into their home! Although there is complimentary continental breakfast every morning, trying to actually get breakfast is far from complimentary! The staff is...More
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 12 April 2017
Thank you for taking the time to complete a review about our stay. Throughout our conversations during your stay our goal was turn the stay around for you. I would like to stay we are sorry for the issues that occurred during your stay. It...More
USD 151 - USD 233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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