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Hilton Garden Inn St. Louis/O'Fallon

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445 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn St. Louis/O'Fallon
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Showing 444: English reviews
Minnesota
Reviewed 1 February 2016 via mobile

Great Hotel, quiet- pet friendly and a fantastic 1 night stop in route South. I would highly recommend. It's in a high end neighborhood but the price didn't reflect that. Great food in the area and they really had it well laid out for our pet . We'll return

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Helpful?
Thank cndrocks
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad that we met all your expectations, especially with your pet needs as well. We are glad to be a pet friendly hotel and glad you had an enjoyable experience. If...

Reviewed 29 January 2016 via mobile

Pleasant staff and beautiful lobby. However the rest of the hotel leaves a little to be desired. Myself and my family stayed at this hotel for a week. The beds were uncomfortable, phone didn't work except for on speaker phone, the bathroom floors were dirty (tile and grout). Hallway carpets ate showing signs of wear and age. The indoor pool...

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Helpful?
Thank St_louie_Girl76
TravisYoungManager, Front Office Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I apologize about the issues you mentioned. I will get with our engineer regarding the telephone issue. These are checked regularly and not sure as to what happened. We are going to be...

Atlanta, United States
Reviewed 27 January 2016

I would highly recommend this hotel. The property and location were perfect. The rooms were modern, fresh and clean. The staff was amazing! If you are ever staying in the area be sure to make this your hotel of choice! We will go back there again for sure! Exceeded all expectations!

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Helpful?
Thank John B
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am blown away by your comments and beyond grateful. We do try and go above and beyond here to what the guest expects here. We pride ourselves for being #1 in O'Fallon....

Saint Louis, United States
Reviewed 25 January 2016

We stayed overnight recently at the Hilton Garden Inn because our special needs regional basketball tournament was being played in a town close to the hotel. Eating breakfast is very important before a competition and we were thankful to have the bed and breakfast package that is offered at this hotel before our first game.

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Helpful?
Thank Peter M
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad that the bed and breakfast rate worked out so well for you. Usually just a few dollars more than the regular rate and everyone in the room gets a complimentary...

pontiac, United States
Reviewed 18 January 2016

my first experience, with checking out with pre-paid number of days. This process appeared to be more difficult than expected. They could not check me out early and give me a receipt for the last day I actually stayed. I could not understand this seeing that I was not trying to get a refund for the days I wasn't staying.

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Helpful?
Thank Levan B
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. II am sorry for the confusion when you tried to leave early last week. Like we discussed on the phone, whenever you book with Expedia, Priceline, etc., they have your final receipts, not...

Chicago, United States
Reviewed 16 January 2016

The bed was very comfortable and I had a great night's sleep. The lobby was beautiful and the staff was very friendly. The breakfast buffet was very good. The location was conveniently located to the business district and our horse show that we were attending. Would definitely stay here again.

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Helpful?
Thank Christine P
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad that you were able to take advantage of the amenities here while in town with the horseshow. There are many different new things coming into the hotel too in the...

Sandy, United States
Reviewed 11 January 2016

This hotel was very comfortable. The lobby was beautiful, and the staff equally as exceptional. I experienced no problems during my stay. My room was very clean and comfortable. Lots of tv stations. Internet worked very well.

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Helpful?
Thank William C
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad that you were able to enjoy all the amenities that you did while you were here. We just installed the new televisions last week and they are getting great reviews....

Kansas City MO, United States
Reviewed 10 January 2016

Nice hotel, needs better staff. Morning of Jan 7th. Waited in line at the desk to get a copy of bill, 3 employees, 2 chatted the entire time! Went to breakfast, had to get own coffee, looked around so did everyone else. Service and staff at this location do not care!

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Helpful?
Thank Ryan B
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to Trip Advisor to review our hotel. I am so sorry about your experience here. This is not the response we normally get here. I will send this to the staff and discuss with them that this impression is not acceptable. Guests are a priority here. We are proud to...

Sikeston, United States
Reviewed 6 January 2016

We stay at this hotel every year. The staff is always super friendly and ready to help. Makes your time away from home much easier, especially with kiddos! The breakfast was amazing. Something for everyone, fruit, cereal, eggs, bacon.. The rooms were so clean, even had a Keurig in them. Little things like that make me more apt to stay...

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Helpful?
Thank Matt T
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad that you were able to enjoy all the amenities that you did while you were here. It means a lot that everything went so well. I will make sure your...

Iowa
Reviewed 2 January 2016

St. Louis was flooding when we stayed at O'Fallon, MO. The desk clerk helped us find a way around the flooding that allowed us to continue our trip south. It was a solution that even MODOT had not yet figured out, but they agreed that it would be the best route. We enjoyed our stay at the Hilton Garden Inn....

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Helpful?
Thank iaJim
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am glad we were able to help you during the crazy week after Christmas. Amazing how anyone was able to get out but glad we were able to make that happen for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn St. Louis/O'Fallon is located next to WingHaven Country Club and near Chesterfield Outlet Malls. The hotel provides a complimentary shuttle service within a 5-mile radius. Complimentary WiFi is provided to all guests. ... more   less 

Additional Information about Hilton Garden Inn St. Louis/O'Fallon

Address: 2310 Technology Dr, O'Fallon, MO 63368-7279
Region: United States > Missouri > O'Fallon
Price Range: $151 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis/O'Fallon 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Louis/o`Fallon Hotel o`Fallon
Hilton O'fallon
O'fallon Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn St. Louis/O'Fallon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make your requests known, they will work to meet them.”
 of 5 bubbles jsrd, 9 Nov 2016 | Read review
“This is in a very quiet area, no highway noise or excessive traffic, so no concerns with rooms facing any direction.”
 of 5 bubbles Fla4ever, 31 Oct 2016 | Read review
“Don't choose Rm 102 - 106”
 of 5 bubbles tpbruce, 24 Jul 2016 | Read review
“High floor away from elevators.”
 of 5 bubbles gottafly2stsomewhere, 18 Jul 2016 | Read review
“We ask for room 322 it's a corner room at the end of the hall and on the top floor.”
 of 5 bubbles aimeer209, 29 May 2016 | Read review
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