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Castaway Norfolk Island

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Castaway Norfolk Island
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Melbourne, Australia
Reviewed 4 weeks ago via mobile

My husband and I arrived early about 4pm and had some wine while we waited to order the pizza. One of the jazz bands from the festival was playing so we had a lovely couple of hours and enjoyed a delicious pizza! Well recommended.

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Helpful?
Thank Beney49
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi There Thanks so much for dining at the Castaway and your for your review. It was a great afternoon of Jazz on the Deck. Glad you liked your pizzas too. thank you again. Regards Sarah and Tony

Reviewed 11 December 2016 via mobile

The welcome at this hotel was warm, friendly and helpful. The hotel is within a few minutes convenient walk from the Burnt Pine village. The design is like a low rise motel style, which nestles in beautifully with the lush environment. Most of the rooms are newly renovated, comfortable and well equipped. We did not use the hotel dining room...

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Thank Garthri
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Garth, Thank you for staying at Castaway and your review. I'm glad you liked the location. We are right in town but tucked back that it dosn't feel as if you are! Also pleased you liked your room. Hope you had a wonderful Christmas and hope to see you again sometime soon. Best Regards Sarah and Tony

Sydney, Australia
Reviewed 4 December 2016

Our room at the Castaway was clean and modern. This property is in a wonderful location, so close to everything in town but with a feel of being in the countryside. Friday Night Wood fire pizza night and happy hour perfect way to meet the locals. When I return I will be staying at the Castaway

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1Thank MattandStev
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Oh Thanks you for your lovely review. Im glad you had a great time and we would love to see you again in the future. Thank you again and Merry Christmas Regards Sarah and Tony

Burrum Heads, Australia
Reviewed 2 December 2016 via mobile

We celebrated our 50th wedding anniversary whilst on our trip to Norfolk Island and stayed at the Castaway. Tony and Sarah were the perfect hosts and made us feel so "special". Located close to the main shopping area, a spacious room, comfortable bed, great meals plus sensational sunsets from the deck. It was the perfect location. Highly recommended!

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Thank Haupty
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Thank you for your review - We are so pleased you Celebrated your 50th Anniversary on Norfolk island and lit was lovely having you stay! Im glad you liked the location of our hotel and your room. We do our best to provide a high standard of bedding in the room! Thank you again. We hope to see you again...

Reviewed 15 November 2016

20 people can't be wrong. It was the best. We all had smiles for the whole week. Rooms were great, the grounds and the location perfect. Best of all was was our happy hosts. Nothing was a trouble to them.

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Thank Monica E
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Monica Thank you so much for a beautiful review. Im glad you all enjoyed your week. We absolutely loved you staying too. We would love to see you again sometime. We wish you all the best. And say hi to everyone! Regards Sarah Tony Stella and Pepsi! xxx

Merimbula, Australia
Reviewed 8 November 2016

Our stay at Castaway was very good. Our hosts could not do enough for us. All amenities were available. Went on many Pinetrees tours, some great some just OK but overall it was very enjoyable. Norfolk Island is a living piece of history and you need to be interested in these things to enjoy it all.

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Thank robybedford
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi And thanks so much for leaving a review. Thank you for staying with us at The Castaway and we are pleased you enjoyed it. We wish you all the best Sarah and Tony Watts

Reviewed 7 November 2016

We took a group of photographers to the island and stayed at Castaway. Sarah was a wonderful host who always said 'yes' no matter what the request. The rooms were very spacious, immaculately presented and the beds... I wanted to take mine home!! Thanks Sarah for a lovely week in paradise :)

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Thank Arcadia L
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear Arcadia - Thank you for taking the time to review our hotel. And Thank you again for Choosing Castaway as your hotel for your group of photographers. They all were a great group of people. I cant wait to see some of the pics. I'm pleased you liked your rooms and especially the beds. We hope to see you...

Cairns, Australia
Reviewed 7 November 2016

Found the Castaway to be fantastic. Very close to town. Owners went out of their way to make us feel welcome and the Chef was particularly helpful with foods considering I have intolerances. Rooms were lovely and clean and serviced daily. Highly recommend.

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Thank Flame0204
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Hi And thank you for your review. We are glad you enjoyed your stay - but especially pleased you enjoyed your Meals. Our Chef has only been on the island a few weeks - we feel he is doing a fabulous job! We hope you got some great pics of our little island. Thanks again for staying at the Castaway...

Pambula Beach, Australia
Reviewed 6 November 2016

Fantastic trip, Sarah took us down for a swim (2 elderly ladies, Mary & myself) and picked us up 1 hour later, nothing was too much trouble, very friendly helpful hosts. Rooms good, food good, a very pleasant place on a very friendly island. Recommend staying with Sarah & Tony...... great friendly people.

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Thank robbojen2549
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Thank you for your review! It was a pleasure having your group stay. Im glad you enjoyed your swim. Emily Bay has to be one of the best in the World!! We wish your group all the best. Thank you again for staying with us. Regard Sarah Tony and Stella

Sydney, Australia
Reviewed 25 September 2016

The rooms in the Castaway Norfolk Island are large, modern and well appointed. Most have a separate bed room, en-suite and lounge area. Most of the rooms have been recently renovated. The entire complex is on a single level which was of great assistance to our group (age range 55 - 82). Sarah and her team are very friendly, accommodating,...

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Thank johnb19532016
castawayhotel, Owner at Castaway Norfolk Island, responded to this review

Dear John Thank you to you and your group for choosing to stay at the Castaway for the long weekend away. Im glad you were all pleased with what we offered over the weekend. It was the first time we had organised a guest speaker. We thought he was fantastic too! 3 Days visiting our little island is just a...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
About Castaway Norfolk Island Castaway Norfolk Island is owned and run by Sarah and Tony Watts who have undertaken an extensive refurbishment program to present Norfolk Island's newest addition to its accommodation offerings. Built in the 1970s by Sarah's grandfather, Ken Prentice, The Castaway, as it then was, had a long and illustrious life as one of Norfolk's cherished accommodation houses. Sarah has taken on the rejuvenation of this Norfolk icon as a personal challenge and Castaway Norfolk Island has flourished under her energetic approach. Sarah, Tony, baby Stella and schnoodle, Pepsi, make Castaway Norfolk Island your home away from home. Location Situated in the heart of Burnt Pine, Norfolk's shopping, cafe and commercial hub, Castaway Norfolk Island is the most centrally located guest accommodation on the Island. But don't expect hustle and bustle! Our breakfast cafe has panoramic mountain views, while our well-appointed rooms overlook our enormous banyan tree or neighbouring Phillip Island. Staying at Castaway Norfolk Island, you are at the heart of everything, but enjoy the peace and quiet of a secret hideaway. The Property Castaway Norfolk Island underwent a major refurbishment at the beginning of 2015, so you now have the choice of fourteen freshly renovated rooms and apartments in a beautifully landscaped garden. In addition, you can enjoy the amenities of the brand new breakfast cafe and bar, with French windows overlooking Mt Pitt and Mt Bates and the massive fire place promising cosy warmth in the cooler months. The extensive renovations have been carefully designed with our guests' comfort in mind. The fresh vibrant look and the latest fixtures and fittings invite you to kick back and soak up that holiday feeling. Unwind at the bar, on the cafe terrace or the patio of your room. Take a quick stroll to the shops, or take in one of the many tours or attractions on offer. You will have a wealth of choices at Castaway Norfolk Island. Facilities: - Lively Restaurant and Bar - Meeting room - Complimentary guest laundry - Clothes lines - Fully serviced rooms - Mobile wood-fired pizza oven - On-site managers - One of the largest banyan trees on the island ... more   less 

Additional Information about Castaway Norfolk Island

Address: Taylors Road, Burnt Pine, Norfolk Island 2899, Australia
Region: Australia > Norfolk Island > Burnt Pine
Price Range: $143 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castaway Norfolk Island 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Castaway Norfolk Island South Pacific
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Questions & Answers

Here's what travellers have asked, with answers from Castaway Norfolk Island staff and other travellers.
2 questions
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Questions? Get answers from Castaway Norfolk Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the Nobb Suites have better views.”
 of 5 bubbles robybedford, 7 Nov 2016 | Read review
“Our room had just been redecorated, good position 204.”
 of 5 bubbles robbojen2549, 5 Nov 2016 | Read review
“Rooms facing the airport (in the SE over hills, in the distance) have a better view.”
 of 5 bubbles johnb19532016, 25 Sep 2016 | Read review
“Away from diner”
 of 5 bubbles 74minerva, 5 Aug 2016 | Read review
“We stayed in one of the hotel rooms (not apartment style) and had an amazing view over the ocean. Can't comment on any other rooms.”
 of 5 bubbles 175deirdreg, 28 Jun 2016 | Read review
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