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Sheraton Westport Chalet Hotel St. Louis

Booking.comUSD 190*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 194*
USD 190*
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USD 194*
USD 194*
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Sheraton Westport Chalet Hotel St. Louis
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441 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Westport Chalet Hotel St. Louis
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Showing 436: English reviews
Reviewed 15 January 2015 via mobile

Our stay at the Sheraton chalet was wonderful. The staff, cheery and sweet. The room, very nice and clean. Our first night we couldn't get the heat to work, we mentioned it to the front desk, it was fixed in no time!! The club lounge on the 5th floor was Great!! There's a gentleman that works in there during the...

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Helpful?
Thank Justin2hope
Mission, KS
Reviewed 10 December 2014

I'm here for a business trip (the client selected the hotel). The room is dirty. And they put me on the ground floor - the problem with that is the room has a door that goes to the outside - not safe for a single woman traveling alone. I tried calling the front desk to see if they could change...

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Thank VikkiN167
Chicago
Reviewed 3 December 2014

Inside is in decent shape, but exterior could use a facelift. The staff were friendly enough and parking was adequate. Convenient to expressway. Decent non-chain restaurants are approximately 10-15 minutes by car with nothing exceptional close by.

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Thank tjtravelerChicago
Columbia, Maryland
Reviewed 12 November 2014

The Sheraton Chalet staff from the moment you walk into the lobby are incredibly friendly, helpful and accommodating. The front desk staff offered available upgrades and free wifi. The rooms are very comfortable with all the up-to-date amenities. The bathrooms have enough room to turn around without bumping into everything. The Sheraton Chalet was a nice change of pace from...

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Helpful?
Thank MDFreqTvlr
New Jersey
Reviewed 10 November 2014

My stay was perhaps the worst of my Starwood experiences: 1. Extreme Road Noise. My room was right next door to the exec club, I believe 571. When I returned to my room at 1030 the road noise was unbearable, even when I turned the AC unit's fan to high. When I called the front desk, the young man said...

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1Thank MPCLDC
Bates City Missouri
Reviewed 1 November 2014 via mobile

Was there for an annual conference meeting. Some attending were put in chalet side others in adjoining westport plaza side and charged same price. Chalet rooms are much smaller and older. Bathroom tiny. Looks like small dated hotel rooms. Disappointing at best. Rest of conference was above average. Good served, meeting rooms etc. But they were all located in the...

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1Thank Kathy B
Cleveland, OH
Reviewed 30 October 2014

I was there for a conference, so no choice on where to stay. After sleeping pretty well the first night, in the middle of the 2nd night, we started finding centioedes in our 4th floor room. Yes, plural. Centipedes. On the wall on the far side away from the balcony, on the floor near the door, and several ON MY...

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Thank tripbuddy123
Reviewed 27 October 2014 via mobile

My room smells moldy. I called the front desk and was told they could send someone from maintenence to check it out. I told her I know what mold smells like and there is nothing for them to see. Wouldn't change rooms. This was a beautiful place in the 70's but I think that was the last time the rooms...

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Thank Bill4145
Connecticut
Reviewed 27 October 2014

I feel like I must have stayed in a different hotel from the one others have reviewed here. Check in was easy and fast, the desk person was Duane who couldn't have been more helpful or more clear, the room was wonderful - large and clean, the bathroom sparkling and provided with nice and always replenished amenities, the staff friendly...

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Thank Lynn F
Payson, Arizona
Reviewed 23 October 2014

The staff were incompetent. They charged us a higher rate, & we got NONE of the promised amenities, for $40.00 more per night! Ya THINK, they could fix this at check out? NO!!! To get the $300+ refunded will take a few weeks??? I paid for 3 nights, for 2 rooms, for me daughter & I. We got a 'discounted'...

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Helpful?
Thank GregAliceSprings

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. ... more   less 

Additional Information about Sheraton Westport Chalet Hotel St. Louis

Address: 191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3001
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $197 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Westport Chalet Hotel St. Louis 3.5*
Number of rooms: 300
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Also Known As:
Saint Louis Sheraton
Sheraton Saint Louis
Sheraton Westport Chalet Hotel St. Louis Saint Louis, MO - Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Westport Chalet Hotel St. Louis staff and other travellers.
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Questions? Get answers from Sheraton Westport Chalet Hotel St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is the lobby, 1st floor is actually half-way underground!!”
illiniG, 3 Apr 2017 | Read review
“Ask for a lake-view room.”
bryanv598, 26 Nov 2016 | Read review
“Do not allow them to assign you Room 145.”
TwoTravelers99, 24 Oct 2016 | Read review
“Best view it looking toward the pool”
jpsbigr, 13 Sep 2016 | Read review
“We chose the club level option. I think it's worth it.”
glassribbon, 29 Aug 2016 | Read review
5 of 5
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TravelocityUSD 194
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Prices are for 1 room, 2 adults
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