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Cape Town Marriott Hotel Crystal Towers

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Cape Town Marriott Hotel Crystal Towers
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Cape Town Marriott Hotel Crystal Towers
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Showing 461: English reviews
Reviewed 15 February 2017

Very pretty, close to a very big mall. Good meals. The only problem is the way you arrive here. Is not on the middle of Cape Town. The name of area is Canal Walk. I saw also an area for children with a roller coaster.

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Helpful?
Thank Tirmes E
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Tirmes E Thank you very much for taking the time to write a review. We are delighted to see that you enjoyed your time with us and that you found the area suitable to your needs. I will ensure that your feedback is shared with the rest of the team to continue to motivate and inspire them to deliver...

Cape Town, Western Cape, South Africa
Reviewed 14 February 2017

Really great Hotel , rooms superb and very spacious . Visited the Spa which was one of the best Spa's i have been to in Western Cape . Did not make use of their restaurant , but instead visited the Knife Restaurant .

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Helpful?
Thank DavidHelfrich
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Good Morning DavidHelfrich We are delighted to see that you enjoyed your stay with us. Our team's mission is to ensure that all our guests have a memorable stay and they will be delighted to see that your expectations have been exceeded. Thank you for visiting us and we hope to welcome you back again soon! Sincerely Carolyn J General...

Reviewed 14 February 2017 via mobile

Stayed here with hubby, nice location and modern room. However really disappointed by unresponsiveness of room service. Took then 1hr to deliver meal . 3 hours for water. You make a request it takes them too long to respond. Then don't get me started on the gym or should I say exercise area. For such a big hotel they need...

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Helpful?
Thank Bee2B
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Bee2B, While it was disappointing to hear that your stay with us fell short of your expectations, I am grateful that we were able to connect with you in person to learn more about the experience. Our aim is to provide all GUESTS with an unforgettable hotel experience and your honest feedback is an important part of that process.We...

Reviewed 13 February 2017 via mobile

The hotel really good. the room was great and the beds were comfortable. There are SPA also. The most amazing thing that Canaal mall very close. staff : very friendly. Bed : nice and good Parking: free Wifi: free

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Helpful?
Thank SULIMAN A
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear SULIMAN A, We really appreciate the time you took to rate and write a review about your latest visit to African Pride Crystal Towers Hotel & Spa. We are delighted to see that you enjoyed your time with us and that you have found our facilities and location to be convenient for your needs. I will ensure that your...

Vryburg
Reviewed 3 February 2017 via mobile

Arguably the best Marriott Hotels I've stayed in South Africa! Stunning views of Table Mountain & Waterfront. Stone throw away from Canal Walk Shopping Centre with Jamaat Khana ( prayer facilities) for Muslim guests. A must visit for family or Honeymooners.

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Helpful?
Thank Dokes2014
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Dokes2014, Wow, this is really amazing feedback to read on a Monday! We are delighted to see that you enjoyed your time with us and that you have found our facilities and location to be convenient for your needs. I will ensure that your feedback is shared with the rest of the TEAM to continue to motivate and inspire...

Greater Johannesburg, South Africa
Reviewed 30 January 2017 via mobile

Difficult to start. Here goes! Accommodation 5 star General staff 5 star Breakfast very average Non buffet meals, 5 star plus! Close to shopping mall. Nature reserve close my. Gym across the road. General experience, Definitely 5 star. European visitors, this is a must visit. Car hire and shuttle service on site.

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Helpful?
Thank Etienne S
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Etienne S, What a lovely review! Thank you very much for the detailed feedback of our hotel, location and facilities. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you got to experience Living the Crystal Life! We look forward to welcoming you back to our...

Cape Town Central, South Africa
Reviewed 24 January 2017

Top quality hotel. Everything is on par. The rooms are one of a kind. Staff , food and restaurant very good. Overall experience was amazing and i wish i could of stayed longer. will come back anytime ..

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Helpful?
Thank cliffordwitten1990
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear cliffordwitten1990, I am completely blown away by your amazing feedback! Thank you very much for taking time out of your day to write a review about your latest visit to African Pride Crystal Towers Hotel & Spa. I am delighted to see that you enjoyed your stay and that we have managed to meet and exceed your expectations. I...

Colombo, Sri Lanka
Reviewed 14 January 2017 via mobile

Warm welcome at the reception.Eventhough the hotel is a bit off from the city centre plenty of things to do around.Canal Walk is a must do with the VIP access to the mall.Ratanga junction is next door if you are an adventure lover.Room is modern & open ( even the bathroom).Lovely fine dining experience at the restaurant (love the lamb...

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Helpful?
Thank tharinduwije
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear tharinduwije, WOW, your detailed feedback of our hotel, location and facilities is just amazing. We really appreciate the way in which you have chosen to communicate all the positives through to us and I will ensure that your feedback is shared with the rest of the TEAM. Feedback is the only yardstick we have to measure our customers perceptions...

Harare, Zimbabwe
Reviewed 11 January 2017

The African Pride brand consistently offers amazing service and the African Pride Crystal Hotel & Spar is no exception. The rooms are well maintained, the staff is prompt and friendly and they always go the extra mile to ensure their guests are happy and well taken care of. The finishing and furniture in the hotel is modern and very homely.

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Helpful?
Thank RamsaySh
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear RamsaySh, What a lovely review! We are very proud of our facilities but more importantly the high level of service we strive to deliver to our GUESTS on a daily basis. I am happy to see that you enjoyed your time with us and that and that you have found our TEAM to be welcoming and effective. I will...

Johannesburg, South Africa
Reviewed 5 January 2017

Arrived a bit early and the front staff tried and accommodated us. Modern room with a few gadgets. Very clean room with an excellent view. Bed was very comfortable. Huge breakfast selection. An easy walk to Century City Mall & Ratanga Junction.

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Helpful?
Thank Krishan1234
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Krishan1234, Thank you very much for the great review and satisfaction rating. I am so happy to see that you thoroughly enjoyed your stay with us. We are very proud of our hotel but our biggest asset is the amazing TEAM. I will ensure that your feedback is shared with the rest of the TEAM to continue to motivate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
African Pride Crystal Towers Hotel & Spa is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, African Pride Crystal Towers Hotel & Spa is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about Cape Town Marriott Hotel Crystal Towers

Address: Rialto Road, Century City 7441, South Africa (Formerly African Pride Crystal Towers Hotel & Spa)
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: $207 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cape Town Marriott Hotel Crystal Towers 4*
Number of rooms: 180
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Questions & Answers

Here's what travellers have asked, with answers from Cape Town Marriott Hotel Crystal Towers staff and other travellers.
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Questions? Get answers from Cape Town Marriott Hotel Crystal Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor no. 2 Bedrooms do not have Air Conditioning”
 of 5 bubbles alikT5139TS, 22 Mar 2017 | Read review
“Choose a higher floor with mountain views”
 of 5 bubbles myresej2016, 21 Mar 2017 | Read review
“We stayed in appartment in eight floor. The view was great!”
 of 5 bubbles jasna2017, 25 Feb 2017 | Read review
“No remarks”
 of 5 bubbles tirmese, 14 Feb 2017 | Read review
“Get a room with mountain /sea views”
 of 5 bubbles DavidHelfrich, 14 Feb 2017 | Read review
5 of 5