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Cape Town Marriott Hotel Crystal Towers

593 reviews
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Traveller (394)
Room & Suite (149)
Dining (52)
Overview
  • Excellent62%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“crystal towers”(90 reviews)
“cape town”(118 reviews)
“table mountain”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Cape Town Marriott Hotel Crystal Towers
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (593)Write a Review
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All reviewscrystal towerscape towntable mountainvalet parkingafrican pridemood lightingsushimodern luxurypurple lightingcanal walkbreakfast buffetan amazing experiencelove this hotelshuttle servicestar serviceexcellent hotelrestaurant staff
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1 - 5 of 523 reviews
Reviewed 1 week ago via mobile

Great location in a cosmopolitan area with a modern architecture. Breakfast is ok with a variety of food Rooms looks very nice with enough space but the finishing are poor for such a hotel. Silicone and the gaskets for the shower were applied by beginners....More

Thank Bogdan A
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 4 days ago

Dear Bogdan A I am happy to see that you enjoyed your stay at the Cape Town Marriott Hotel Crystal Towers, however I am sorry to see that you found our bathrooms to be finished off poor and that our Room Attendants came forward as...More

Reviewed 1 week ago

I had the pleasure of staying at the Crystal Towers for a quick business trip to Cape Town. General: - The hotel staff are great and very friendly, and the hotel in general is really, really nice. I had an early check-out, and the staff...More

Thank TravelPeteZA
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 1 week ago

Dear TravelPeteZA Your description of our hotel is just simply amazing! I am ecstatic to see that our team went out of their way not only to accommodate you with an early check-in, but also with every need that you had. It was wonderful to...More

Reviewed 2 weeks ago via mobile

The most amazing view of the canal walk from the room. We had a fantastic time from the moment we checked in to the hotel to the room service we have received. We did not want to check out. The hospitality we received was excellent....More

1  Thank Shreya03
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 1 week ago

Dear Shreya03 It is just wonderful to read your review. We dedicate ourselves to ensure all our guests has a memorable stay and I am pleased to see that you did. Thank you for taking the time to leave a amazing review of our hotel,...More

Reviewed 2 weeks ago

The buffet-style breakfasts at this hotel remain magnificent with patrons being spoilt for choice with high-quality food and presentation. The service however is lacking in that the waitron staff don't clear the tables, nor do they come across to request that they refill your coffee....More

1  Thank GusBehn
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 2 weeks ago

Dear GusBehn, I believe that Greg, Our Director of Operations, has already spoken to you, but I would also would like to take this opportunity and apologies for the lack of service you experience during your most recent visit at the Cape Town Marriott Hotel...More

Reviewed 2 weeks ago

The service in the hotel is very good, the staff is kind and very helpful. As one would expect for this level of hotel. The rooms - executive suite - are modern and the beds are very comfortable. The only minor was that due to...More

Thank maschadriessen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Room Service
Spa
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 167 - USD 320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 167 - USD 320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (394)
Room & Suite (149)
Dining (52)
Pool & Beach (29)
Hotel & Grounds (317)
Bathroom (17)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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thekwinibabe
27 September 2017|
AnswerShow all 11 answers
Response from Rotgif | Reviewed this property |
this is not a destination to be attempted by foot! it is about 20 minutes drive under normal traffic conditions
2
Votes
Meagan H
24 August 2017|
AnswerShow all 5 answers
Response from NishiSP | Reviewed this property |
Hi, yes they do credit card hold for a small amount with your approval
0
Votes
TrickyDickie72
12 January 2017|
AnswerShow all 6 answers
Response from JakeFAC | Reviewed this property |
Here is an email address to the hotel management staff. Enjoy your stay! shanique.mcleod at africanpridehotels . com (substitute the 'at' symbol as the Trip Advisor site does not allow me to correctly spell out the... More
0
Votes
Room Tips
"Executive Suite, is at the corner so great view alongside"
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"8th floor facing the ocean"
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"All rooms enjoy beautiful views, including Table Mountain"
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"Ask for the desired features and the staff will try to comply"
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