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Extended Stay America - Kansas City - South

PricelineUSD 78*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 78*
Great Deal
USD 79*
USD 79*
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Extended Stay America - Kansas City - South
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Saint Peters, Missouri
Reviewed 2 weeks ago

I was hopeful. The price was decent for a Monday night and I booked thru Priceline so I thought I was getting a good deal, WRONG! Had to wait forever for someone to come to the front desk, and I had called ahead to make sure I could check in early so I knew someone had to be there. The...

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Helpful?
Thank Andrea S
00esa, General Manager at Extended Stay America - Kansas City - South, responded to this review

Andrea, please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor....

HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

Headed from London to the US for a couple of weeks on a trip across America. I've stayed in a couple of Extended Stays now and both have been great. Kitchen was great. Wifi was decent too. The only thing that perhaps could have made it better would have been a safe for valuables. Thought I'd leave a review to...

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Helpful?
Thank Matt P
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your feedback is important. Thank you for sharing. It is great to read you received excellent customer service from our staff. They will be informed on the amazing job they are doing assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Boonville, Missouri
Reviewed 2 weeks ago

When we checked in, we were "greeted" by a very unfriendly desk clerk. We got to the room and found the pillows on the floor without pillow cases. I called the front desk, and she said she was washing them, and I would have to come down in a few hours to pick them up. There is no ice machine...

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Helpful?
Thank oceanwaves1990
00esa, General Manager at Extended Stay America - Kansas City - South, responded to this review

I am very sorry we failed to deliver the exceptional stay you deserved. Please be assured that we are taking immediate steps to avoid such problems in the future. We would like to inform you that, we receive many positive comments regarding our full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines...

Saint Louis, Missouri
Reviewed 3 weeks ago

Where do I begin??? I booked this hotel as I was going to my first Chief's game and everywhere else nearby was booked...I was exhausted from the drive in so after check-in we decided to take a quick nap... Mid napping i got cold so i pulled back the covers to find...the bedding was disgusting... The sheets had blood/urine stains...

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Helpful?
Thank MISSK2780
00esa, General Manager at Extended Stay America - Kansas City - South, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Palm Coast Florida, United States
Reviewed 4 weeks ago

This property is listed as non-smoking but we smelled strong smoking odors in the halls, stairs and especially our room. The property overall is really very nice and the rooms are large with a stove, microwave and refrigerator. It was not as clean as it could have been and many of the staff acted as if they were doing you...

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Helpful?
Thank Larry P
00esa, General Manager at Extended Stay America - Kansas City - South, responded to this review

Larry, thank you for your candid review. We are glad that you liked your well-equipped room, but we are so sorry for the odor issue you had and the inconvenience it caused. I have shared your comments with my Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We appreciate you...

Kansas City, Missouri
Reviewed 18 March 2017

The manager Al does a good job here handling all of his employees that I've had the chance to know since I've stayed here. Also since I've been staying here for a few weeks now, I've met many good employees such as kayleen the night person do a good job in accommodating my needs.The staff works very hard to ensure...

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Helpful?
Thank kevinpillsbury2016
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your comments regarding your stay are much appreciated. It is good to know you were pleased with the customer service provided by manager and staff. They will be informed on the excellent job they are doing assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 14 December 2016

I will say the two good things about this hotel are the friendly staff and the low prices. Shannon at the front desk was incredibly friendly during checkin and helpful throughout my stay. This is definitely a "budget" hotel but the fact that it's been renovated recently makes it not half bad. My biggest complaint, though, was the quality of...

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Helpful?
Thank js151515
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your rooms was not cleaned up to our standards. In response to your feedback, I am going to share this feedback with the housekeeping staff to inform them that they need to do a better job. Thank you very much for providing us with your...

Reviewed 31 October 2016 via mobile

Stayed here last night, all around good stay. I wish I could remember the name of the front desk person (evening of 10/29). Se was very friendly!!! An unforeseen delay required me to stay another night. I made a new reservation online with Hotwire, but stupid me, made it for the wrong day. Lewketta at the front desk was awesome,...

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Helpful?
Thank Lawrence B
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to you were welcomed with excellent customer service by our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Waynesville MO
Reviewed 18 October 2016

This was a great location for us as we were there for a funeral at Mount Moriah Cemetery. Glad we were only there for one night. Our reservation went through fine (24 hours in advance) online but we were called the next day to say that our room choice for 3 adults was not available. We would get 2 rooms...

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Helpful?
Thank wshl
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your review recently caught my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced cleanliness and maintenance issues as well as the breakfast we offer. As this hotel’s manager, I can assure you that I have spoken to both housekeeping and maintenance to go over our company policies...

Boulder, Colorado, United States
Reviewed 13 October 2016

I found my room pleasant, the staff pleasant, and the location good for my needs. It suits me fine not to have housekeeping for short (3 night) stays. The fridge & microwave worked, and the staff supplied me with needed dishes.

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Helpful?
Thank Louis B
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see that our staff made a positive impression on you and that our convenient location was more than suitable. Once more, thank you for posting your review. We look forward to having you visit with us again in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - South

Address: 550 E 105th St, Kansas City, MO 64131-4308
Region: United States > Missouri > Kansas City
Price Range: $92 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - South 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Kansas City - South staff and other travellers.
2 questions
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Questions? Get answers from Extended Stay America - Kansas City - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!”
andreasM9681ZZ, 10 May 2017 | Read review
“Ask for the top floor.”
larryp95, 27 Apr 2017 | Read review
“NO GOOD room to choose from in my opinion!!!!”
RandallL846, 24 Jul 2016 | Read review
“Don't stay here.”
Bnosnews, 19 Oct 2015 | Read review
“go some were else”
Y6383RBjamess, 24 Sep 2015 | Read review
5 of 5
Priceline
USD 78* /night
View Deal
ExtendedStayUSD 79
Booking.comUSD 79
Orbitz.comUSD 79
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
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