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Extended Stay America - Kansas City - South

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Extended Stay America - Kansas City - South
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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Reviewed 2 weeks ago

Headed from London to the US for a couple of weeks on a trip across America. I've stayed in a couple of Extended Stays now and both have been great. Kitchen was great. Wifi was decent too. The only thing that perhaps could have made it better would have been a safe for valuables. Thought I'd leave a review to...

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Helpful?
Thank Matt P
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your feedback is important. Thank you for sharing. It is great to read you received excellent customer service from our staff. They will be informed on the amazing job they are doing assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 14 December 2016

I will say the two good things about this hotel are the friendly staff and the low prices. Shannon at the front desk was incredibly friendly during checkin and helpful throughout my stay. This is definitely a "budget" hotel but the fact that it's been renovated recently makes it not half bad. My biggest complaint, though, was the quality of...

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Helpful?
Thank js151515
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your rooms was not cleaned up to our standards. In response to your feedback, I am going to share this feedback with the housekeeping staff to inform them that they need to do a better job. Thank you very much for providing us with your...

Reviewed 31 October 2016 via mobile

Stayed here last night, all around good stay. I wish I could remember the name of the front desk person (evening of 10/29). Se was very friendly!!! An unforeseen delay required me to stay another night. I made a new reservation online with Hotwire, but stupid me, made it for the wrong day. Lewketta at the front desk was awesome,...

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Helpful?
Thank Lawrence B
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to you were welcomed with excellent customer service by our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Waynesville MO
Reviewed 18 October 2016

This was a great location for us as we were there for a funeral at Mount Moriah Cemetery. Glad we were only there for one night. Our reservation went through fine (24 hours in advance) online but we were called the next day to say that our room choice for 3 adults was not available. We would get 2 rooms...

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Helpful?
Thank wshl
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your review recently caught my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced cleanliness and maintenance issues as well as the breakfast we offer. As this hotel’s manager, I can assure you that I have spoken to both housekeeping and maintenance to go over our company policies...

Boulder, Colorado, United States
Reviewed 13 October 2016

I found my room pleasant, the staff pleasant, and the location good for my needs. It suits me fine not to have housekeeping for short (3 night) stays. The fridge & microwave worked, and the staff supplied me with needed dishes.

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Helpful?
Thank Louis B
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see that our staff made a positive impression on you and that our convenient location was more than suitable. Once more, thank you for posting your review. We look forward to having you visit with us again in the...

Chicago, Illinois
Reviewed 19 August 2016

I chose this property because of the "fully stocked kitchen" and newly remodeled. I was not aware that I would have to retrieve every item that I would need from the front desk. When I did make it down to the front desk, myself and other guests were waiting for someone to arrive at the counter. The odds of finding...

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Helpful?
Thank Melissa G
Fairmont, West Virginia
Reviewed 25 July 2016

THought I was getting a pretty good deal for a long stay in Kansas City. However it turned out this hotel HAS GOT TO BE the WORST place I have ever stayed? WHen I checked in I was informed that you had to "RENT" pots, pans, dishes etc... for the room. THe room had NO hangars for my clothes, only...

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Helpful?
Thank Randall L
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to hear about the missing amenities in your room as well as our company's policies not being properly explained at check in regarding our dish policy. In response to your feedback, I am discussing your comments with our housekeepers about proper cleaning procedures as well as...

Reviewed 7 July 2016

We experienced unbelievable help from all the staff but especially a manager named Deanna. She went above and beyond the call of duty to help us with a difficult situation. She should get a raise from whatever she is making. Our interactions with all the managers was exemplary!

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Thank Steve A
Reviewed 22 June 2016

I was very disappointed with my stay at Extended Stay America. The room was filthy! There was a soap stain on the bathroom counter and the refrigerator also has marinara sauce dried on the inside walls. WiFi was slow at best! Lastly, the hallway smelled like feet and lasagna. On a positive note; the clerk at the desk was very...

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1Thank Clint P
Washington, Pennsylvania
Reviewed 19 June 2016

Hotel has been completely been remodeled and restructured. Rooms have been well renovated and up to date. Very quiet and peaceful area. Little hotel traffic. Not many guests which is a plus. Staff is very kind and helpful. Great rates as well. Would definitely recommend hotel for business people.

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Thank TTechnologies
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

I appreciate you taking the time to write such a glowing review. I am glad to read that you were pleased with our refresh of the property and the kindness and helpfulness of the staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Kansas City - South

Address: 550 East 105th St, Kansas City, MO 64131
Region: United States > Missouri > Kansas City
Price Range: $83 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - South 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Kansas City - South staff and other travellers.
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Questions? Get answers from Extended Stay America - Kansas City - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NO GOOD room to choose from in my opinion!!!!”
 of 5 bubbles RandallL846, 24 Jul 2016 | Read review
“Don't stay here.”
 of 5 bubbles Bnosnews, 19 Oct 2015 | Read review
“go some were else”
 of 5 bubbles Y6383RBjamess, 24 Sep 2015 | Read review
“The only good room at this hotel is no room at all.”
 of 5 bubbles 706blakeb, 3 Aug 2015 | Read review
“Just find someplace else.”
 of 5 bubbles arlenel53, 25 Jul 2015 | Read review
5 of 5