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Kansas City Airport Marriott

Booking.comUSD 198*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Kansas City Airport Marriott
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436 Reviews from our TripAdvisor Community

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There are newer reviews for Kansas City Airport Marriott
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Showing 432: English reviews
Reviewed 14 June 2015

We needed reasonable price close to airport with shuttle service. This work out great. However; it was extremely noisy and I got no rest at all. We arrived a little at 2pm. was able to check in. I was identified as a rewards member and Thanked for being loyal. The young man who greeted me stated I was upgraded to...

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Helpful?
Thank 510danaa
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear 510danaa, Thank you for taking the time to provide such a detailed review; we really appreciate the time and effort. I am sorry you didn't fully enjoy your experience with us and I apologize for the service failures you encountered. I am sorry about the noise; I know how maddening it is when other guests show a lack of...

Reviewed 11 June 2015

I read the reviews prior to booking and just assumed that they were over exaggerated, this is not the case. This hotel is out dated and in need of a major renovation, which I believe is supposed to be happening. We arrived late on a Friday evening and the front desk staff were friendly. It didn't appear the room we...

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Helpful?
Thank stacy2002
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Stacy, You have every right to be upset about the housekeeping service (or the complete lack of) during your recent stay. What you describe is unacceptable and embarrassing and we apologize profusely! Not a single thing you mention is acceptable to Marriott standards and we will definitely be investigating this. Thank you for bringing this to our attention and please...

Jefferson County, CO
Reviewed 8 June 2015

Needed a decent hotel near the airport and found a surprisingly low rate at the KCI Marriott. This hotel has been around since the airport opened in 1972 but has been maintained pretty well. Our room was a little smaller than you would expect in a newer facility but in good shape. Could perhaps stand a little updating. Staff was...

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Helpful?
Thank ObscureDave
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear ObscureDave, Thank you for taking the time to provide us with your feedback. We appreciate hearing from our guests, and we always use their input to improve our service and hotel. We are pleased to see you were happy with the rate you received and found our staff to be very friendly. Our hotel was originally opened in 1974,...

Reviewed 3 June 2015

The hotel manager and front desk knocked my socks off when I first checked in, but I was staying here for twelve nights, and my opinion diminished over time. After you have been at the hotel for a while, you realize some of the staff are smug and arrogant. The range of your experience can go from great to poor...

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Helpful?
Thank David M
Bob H, Executive Admin. Assistant to the General Manager at Kansas City Airport Marriott, responded to this review

David, We are sorry you felt it necessary to fill out this negative review. We had hoped that by providing you with the bonus points, the complimentary access to the Concierge Lounge (even though your Silver status does not include it), and the numerous other ways we responded to the myriad of issues you presented us with while staying with...

Jackson, Wyoming
Reviewed 31 May 2015

This is an older property, but gets the job done. The service is good. The room is adequate. Biggest pluses are the location and two electrical outlets on top of the nightstand. Biggest minus is the noise of the A/C - must be a very old system because it makes a lot of noise when running. It kept me awake...

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Helpful?
Thank Mmeyernos
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear Mmeyernos, Thank you for taking the time to provide us with your feedback; it is greatly appreciated. We are glad you enjoyed your overall experience with us, and we thank you for your kind words and generous score. We do apologize though for the aspects of your stay that weren't as successful. I have passed your comments on to...

Dieppe, Canada
Reviewed 27 May 2015

I stayed here for one night before departing KC (my flight was leaving at 0520 and I didn't want to have to get up any earlier than necessary to get myself from downtown to the airport). The hotel does offer an airport shuttle service but it was closed outside of the hours that we were departing from the hotel. The...

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Helpful?
Thank charliew007
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear Colleen, Thank you for choosing the Kansas City Airport Marriott; we appreciate your business! Your very kind review is gratifying and we thank you for taking the time to provide it. We are delighted that you enjoyed your experience and we hope you can come back and visit again soon. We are sorry, though, that our complimentary Airport Shuttle...

Kansas
Reviewed 27 May 2015

A very short shuttle ride takes you to this Marriott hotel on the airport property but surrounded by open space. No busy roads nearby. Nice walking trails for exercise. Good view if you face the lake. Situated so you don't hear the planes. A decent restaurant and bar. The usual Marriott quality rooms and amenities. This is one of the...

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Helpful?
1Thank Kansas_Tom
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear Kansas_Tom, Thank you for you wonderful review! We greatly appreciate it and are extremely gratified by your words. Our complimentary airport shuttle runs every 20 minutes from 4:20 a.m. until 1:20 a.m. daily; just call us from the airport when you have your luggage, and we'll come pick up. We are glad that you enjoyed your King room with...

Maryland
Reviewed 27 May 2015 via mobile

I flew into Kansas City for the night. The Marriot was close to the airport, just a few minutes away. The rooms were comfortable and the bar and restaurant in the hotel was great. Food was excellent and the drinks were fine. I would recommend to anyone traveling through Kansas City.

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Helpful?
Thank Keith M
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear Keith, Thank you so much for your kind words; we truly appreciate it. Your feedback is invaluable to us in our continual quest to improve our service. And toward that goal, we are hoping you might be able to provide us with more information and/or advice on how we could have earned a score of 4 or 5 from...

Washington DC, District of Columbia
Reviewed 26 May 2015

I was there for a short visit and an early flight out. The hotel was very comfortable and super convenient. I recommend it to any fellow travelers without any reservations. Even the noise level is low, considering it's at the airport. Also, the bus ride took only about 10 minutes to the terminal and leaves every half hour.

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Helpful?
Thank businessadvisor2
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

We are so happy that you enjoyed your experience with us. We hope you will come back soon!

A TripAdvisor Member
Level Contributor
6 reviews
2 helpful votes
Reviewed 22 May 2015 via mobile

Very nice and clean hotel. Great bar and restaurant. Had a few beers and watched the game. This is not a brand new hotel but it is still quite nice. The most outstanding feature of this property is the staff. So helpful and friendly. C.J. at the front desk was exceptional, but they all were so professional. Whoever is in...

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Helpful?
Thank A TripAdvisor Member
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Thank you for your kind words! We really appreciate the compliments and encouragement. And we are so happy to see that you, like us, think C.J. is exceptional! We look forward to being your hosts again very soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Bone Charlie's
T-Bone Charlie's
Cuisines: American, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary excellence awaits you at Kansas City Airport Marriott, a premier hotel and a top choice for travelers looking for a hotel near Kansas City Airport (MCI). Our hotel, which boasts an unparalleled location on the grounds of Kansas City Airport, features 384 spacious and tastefully appointed hotel rooms and suites, each overflowing with first-class amenities. Guest rooms at our hotel offer flat-screen TVs, high-speed Wi-Fi, pillow top mattresses, room service, and more. Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center and indoor pool, as well as exceptional on-site dining options. For those seeking a venue for a business meeting or event here in Kansas City, our hotel showcases almost 30,000 square feet of flexible venue space. We also place you within a short distance of the city's most notable businesses and attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City dining. Here at Kansas City Airport Marriott, we set a new standard for comfort and convenience. ... more   less 

Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Avenue, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Price Range: $159 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott
Hotel Style:
#6 Green Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Airport Marriott staff and other travellers.
3 questions
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Questions? Get answers from Kansas City Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a quiet room, or request one by the pool.”
julieann444, 17 Apr 2017 | Read review
“It is a "airport hotel" with airline noise, I knew that going into it.”
529DennisK, 4 Apr 2017 | Read review
“newly renovated room”
Gman558, 31 Mar 2017 | Read review
“The accessible room was fine, but getting in and out was exhausting. A handicap person alone would not have been able to manage.”
GrandmaCRH, 13 Mar 2017 | Read review
“Ask for a room with view of the pond.”
timesharetraveler11, 6 Mar 2017 | Read review
5 of 5
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