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Sheraton Kansas City Hotel at Crown Center

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Sheraton Kansas City Hotel at Crown Center
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1,516 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Showing 1,508: English reviews
Denver, Colorado
Reviewed 3 March 2015

We stayed here for a conference and the room and the staff was everything you would expect from the Sheraton chain and more. Everyone was so helpful and the room was wonderful; very clean, comfortable, and spacious. We are a band and we travel 200+ days per year and this hotel experience was in the top one percent of experiences....

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Helpful?
Thank jvbanjo
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

jvbanjo- I appreciate you taking your time to share your feedback on your recent stay with us at Sheraton Crown Center. It is great to hear you enjoyed your stay with us during the time of your conference and that our staff went above and beyond to ensure you had everything you needed for a successful visit. We strive to...

Lee's Summit, Missouri
Reviewed 3 March 2015

I have been to alot of quality hotels, but this by far was my best stay ever. The attention the staff gave my wife and I, the quality of the food and service were well beyond expectations. Shuttle service to and from area attractions was fast and friendly. This is the perfect place to take a night away from the...

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Helpful?
Thank Matthew B
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Matthew B- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff went above and beyond to make your experience top notch! We take great pride in our complimentary shuttle service for our guests and it...

Reviewed 3 March 2015

Very well maintained, excellent location! The room was very comfortable.High quality and high touch service from everyone in the building. Great location right on the Link which is a skyway that takes you to many great places for shopping, restaurants and entertainment. Also have a shuttle for other locations. Looking forward to another stay!

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Helpful?
Thank Tamara B
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Tamara B- Thank you very much for taking your time to share your feedback on your recent stay with us at Sheraton Crown Center. I am pleased to hear what a top notch stay you had with us and were able to relax in the comfort of your guest room after a long day. We are very fortunate to be...

Salisbury, United Kingdom
Reviewed 2 March 2015

I had the pleasure of a 4 night stay here for a local conference. Excellent location and with a covered walkway to key local attractions such as Union Station and the Crown Center. Helpful staff. Good eating options. The bar was fine but could be better in terms of ambiance. If they sort that out I might go there for...

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Helpful?
Thank stuartsgo
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Stuart O- Thank you very much for taking your time to share your feedback on your recent stay at Sheraton Kansas City Hotel at Crown Center. It is great to hear you enjoyed your stay with us and that our staff was friendly and accommodating. We take great pride in being centrally located in the heart of Crown Center and...

Nevada, Missouri
Reviewed 2 March 2015

I had stayed here last year with an issue. I was treated by the manager to an upgrade. He sent goodies to my suite. My confidence was restored in Sheraton! This is a place you will enjoy!! It has so many things to do in the area.

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Helpful?
Thank Sam D
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

I appreciate you taking your time to share your feedback on your stay at Sheraton Crown Center. I sincerely apologize for the unsatisfactory experience you received in the past and am truly delighted to hear that our staff went above and beyond to make your recent stay top notch. Your business is very important to us and gaining you as...

Chaska, Minnesota
Reviewed 1 March 2015 via mobile

Sheraton line is reliable and this was no disappointment! High quality and high touch service from everyone in the building. Great location right on the Link which is a skyway that takes you to many great places for shopping, restaurants and entertainment. Also have a shuttle for other locations. Looking forward to another stay!

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Helpful?
Thank Michellereneelove
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a signature stay you had with us and were able to indulge in all the fun sites and dining in Crown Center! We strive to create as warm and welcoming an experience as possible and it means...

Hutchinson
Reviewed 26 February 2015

Really nice experience, I registered for the SPG (Starwood Preferred Guest), collected points and also had complimentary internet and bottled water. Staff were efficient and pleasant, room was very nice, room temp actually increased and dropped with a change of the thermostat! A delicious lunch in their Spectator Restaurant as well. Parking garage $17/day on site. I was there on...

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Helpful?
Thank Carol L
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Carol L- Thank you very much for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff was warm and welcoming ensuring you had everything you needed for a comfortable stay. We truly value your business and it...

Saint Louis, Missouri
Reviewed 26 February 2015

This is a great hotel with friendly service and a convenient location - adjacent to the train station! It is pet friendly too. There is a nice heated swimming pool outside and a bar that serves food and drinks. Would definitely recommend!

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1Thank ChuChu090107
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

I appreciate you taking your time to share your warm comments on your stay with us a Sheraton Crown Center. It is great to hear you enjoyed your stay with us and that our staff was friendly and accommodating. We take great pride in being located in the heart of Crown Center with so many fun sites and dining. I...

Reviewed 25 February 2015

I've stayed here the last two years in a row for the big Folk Alliance International conference. It's quiet, comfortable, beautiful and well-run. Best staff I've ever encountered in a hotel (and I travel a lot!), and any requests I had were immediately met. I wouldn't stay anywhere else in Kansas City! I'll be back.

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Helpful?
Thank Barbara B
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Barbara B- Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us this year for the Folk Alliance Conference and that our staff was warm and welcoming! We strive to create as comfortable and convenient a stay as possible and it means...

Lawrence, Kansas
Reviewed 24 February 2015

I just spent two nights at the Sheraton for a conference. It was a very pleasant experience. Every staff member I encountered was upbeat and helpful. The lobby of the hotel is large and beautiful with many different options of places to sit on two levels. I was happy that instead of finding a frig in the room with expensive...

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1Thank traveldog007
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

I appreciate you taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear whta a great stay you had with us and that our staff made you feel warm and welcome. We strive to create as comfortable and accommodating a stay as possible and it means a lot to hear you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee St, Kansas City, MO 64108-2604
Region: United States > Missouri > Kansas City
Price Range: $189 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
18 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

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Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess every room in this Hotel has a fantastic view, But i guess the rooms facing the swimming pool looks more awesome !”
 of 5 bubbles Vinigowda, 28 Nov 2016 | Read review
“For great views, get a room on a higher floor!”
 of 5 bubbles CMWZ, 27 Nov 2016 | Read review
“Best views higher floors”
 of 5 bubbles SaePol, 20 Nov 2016 | Read review
“A higher floor gives good views!”
 of 5 bubbles 7LifesATrip7, 9 Nov 2016 | Read review
“Call ahead of time to book shuttle for Chiefs game transportation”
 of 5 bubbles lorab625, 1 Nov 2016 | Read review
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