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Sheraton Kansas City Hotel at Crown Center

Expedia.comUSD 352*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Kansas City Hotel at Crown Center
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1,574 Reviews from our TripAdvisor Community

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Showing 1,565: English reviews
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Wichita, Kansas
Reviewed yesterday NEWvia mobile

Checked in late after NASCAR race at Kansas Speedway. We were really hungry and it was 12:30 am. The check in associate provided a menu to the KC Pizzeria that would deliver to the hotel really late. Called and ordered a meal. The room was clean and quiet so we slept in late the next morning. Thanks to the friendly...

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Helpful?
Thank SDickmeyer
Tacoma, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Easy access to so many fun things to do. The overhead walkway connected the hotel to the Crown Center area, keeping us out of the weather and the traffic. Close to Union Station, the free trolley, shopping and great kids events at Crown Center, Hallmark and plenty of good eats (including real Kansas City BBQ). We spent the first day...

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Helpful?
Thank PEDuediligence
About Hotel's Favourite Review
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us and were able to enjoy all the great attractions and dining in Crown Center. We strive to create as welcoming and relaxing an experience as possible. It means a lot our team was able...

Montrose
Reviewed yesterday NEW

I stayed at this hotel for the annual DOE conference. Arrived early but they had a room early for me. Check in was fast and easy. Hotel was large enough to handle General Sessions as well as exhibits. It is centrally located and close to many great things to see in Kansas City. The whole staff was very friendly and...

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Helpful?
Thank Thomas D
Reviewed yesterday NEW

I attended a professional conference at this hotel, and I don't think the facilities could have been any better. The staff was attentive, and also good proximity to wonderful dining options. I would stay here again!

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Helpful?
Thank Gary S
Prairie Home, Missouri
Reviewed 5 days ago NEW

We arrived on a Saturday at check in time, the room was ready, the check in was fast and easy!! The valet parking made my fears of downtown parking eased. The staff was very friendly, courteous, and helpful! My first impression when walking in was WOW!!!! The lobby was beautiful, and very grand. The roof top pool was so nice...

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Helpful?
Thank lacydscott
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for sharing your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating, making sure you had everything you needed for a relaxing and convenient stay. Thank you again for your warm comments. We value your...

Saint Louis, Missouri
Reviewed 6 days ago NEWvia mobile

This Sheraton is clean and well kept. I have stayed here several times for in house conferences. I do not stay here regularly on my frequent KC trips because regular (non-conference) rates are high and it costs to park nightly. The best feature is the view from the concierge level. Fabulous! Unfortunately the rest of the top level is vacant...

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Helpful?
Thank zamdog
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear you had a great stay and were able to take advantage of our Club Lounge on the 41st floor, soaking in the sweeping views of Kansas City. We are very fortunate for our central location and I am happy you...

Los Angeles, California
Reviewed 1 week ago NEW

Stayed for a business trip. Nearby park for early morning walks, near the Crown Center mall, gorgeous Union Station, easy to jump on the free light rail to visit River Market and the hopping Light & Power District. There is an outdoor pool and a gym, but I used neither. The bar is convenient, great local beers on tap. If...

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Helpful?
Thank citizenkara
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your stay at Sheraton Crown Center. It is great to hear you enjoyed your stay and were able to take advantage of all the great sites, shops and dining on the heart of Crown Center. We strive to create as comfortable and accommodating a visit as possible. It means a lot our team...

Reviewed 1 week ago

Loved our stay - Everyone we encountered seemed intent on providing top notch service. Bell staff, front desk, restaurant staff, concierge... everyone was helpful and genuinely friendly. Rooms were clean - quiet and had amazingly comfy beds!

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Helpful?
Thank S P
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for sharing your warm comments on your stay at Sheraton Crown Center. It means a lot to hear our team provided signature service during your stay and that you were able to relax in the comfort of your guest room after a long day. We truly value your business and hope to have you back as...

Henley, Missouri
Reviewed 1 week ago

We stayed one night for the Garth Brooks concert. They put us on the 30th floor with a view of the city since we were only going to be there one night. Awesome view. Room was large with frig, can't remember if it had a microwave, It's a very nice hotel, will stay again if in the area. Only thing...

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Helpful?
Thank ruthd0308
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and were able to enjoy the beautiful views of the city from your guest room. We truly value your business and look forward to welcoming you back next time.

Reviewed 1 week ago via mobile

Came for a day here and writing the review as I wait a good 20 minutes for breakfast. No servers around. Wait some time before you get seated. Wait till you order and of course wait till you eat. The fast option downstairs does not behove a Sheraton and definitely low on protein. The room though was super good and...

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Helpful?
Thank somu_somu
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback regarding your recent stay at Sheraton Crown Center. I sincerely apologize if your experience in Spectators fell short of your expectations. I have shared your feedback with our restaurant management to make the necessary improvements. Thank you for bringing this to our attention. I am pleased to hear you were able to relax comfortably...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee St, Kansas City, MO 64108-2604
Region: United States > Missouri > Kansas City
Price Range: $251 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

See all questions (19)

Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing views, convenient location, friendly staff, clean”
lacydscott, 18 May 2017 | Read review
“Get a room up high for a great view!”
citizenkara, 16 May 2017 | Read review
“We set our hotel loyalty profile to always request an upper level floor and that typically always works without even asking at check in.”
8sp, 16 May 2017 | Read review
“ask for a city view quite high up”
webster09, 7 May 2017 | Read review
“Horrible. This is the worst. I am not kidding!!!”
LegalKC1, 6 May 2017 | Read review
5 of 5
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USD 352* /night
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Prices are for 1 room, 2 adults
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