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Embassy Suites by Hilton Kansas City-International Airport

892 reviews
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Traveller (76)
Room & Suite (51)
Pool & Beach (3)
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Overview
  • Excellent47%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (892)Write a Review
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All reviewsevening receptionmade to order breakfastcook to orderzona rosahappy hourkansas city international airporthot tubfree breakfastliving roomhot breakfastfitness centerbusiness centernice stayyogurtfree shuttleshuttle serviceatrium
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1 - 5 of 890 reviews
Reviewed 5 days ago via mobile

I empathized with the front desk staff dealing with a crashed check in system. But they really fell short. Highly annoying text messages and late night phone calls. Staff members barely knock and just come into your room. Had to pay $19 for taxi from...More

Thank Spwilson13
Response from Shari S, Front Office Manager at Embassy Suites by Hilton Kansas City-International AirportResponded 3 days ago

I am so sorry that we did not meet your expectations. The power company cut our lines to phones, internet and computers so it was a very challenging day I do apologize. I have passed your comments on to the other department managers regarding the...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

The breakfast is so much more that the standard continental put out by most hotels. The happy hour was a great friendly environment to mingle and meet other guest. The hotel was about 20 minutes from downtown but with Uber is was just $20 each...More

Thank Al W
Response from Shari S, Front Office Manager at Embassy Suites by Hilton Kansas City-International AirportResponded 4 weeks ago

Thank you for your feedback.

Reviewed 1 week ago via mobile

Like all Embassy Suites, there’s nothing outstanding about the hotel. And like most, it’s just a tad bit “tired”. But the staff makes this a nice choice. Very helpful and friendly. Breakfast is a little bit weak off the buffet, as is the managers reception...More

Thank MichaelGay
Response from Rhonda G, Director of Sales at Embassy Suites by Hilton Kansas City-International AirportResponded 3 days ago

Thank you for the review. I'm glad you had a good interaction with our staff. We'd welcome a call to our General Manager, Rick Mata in regards to the breakfast. Thanks again!

Reviewed 2 weeks ago

Good accommodations, with the added benefit of ala carte, made to order breakfast. Parking isn't included in the price, it was $8.00 extra. The bed in our room was too soft, one would roll to the middle.

Review collected in partnership with Embassy Suites Hotels
Thank glenas2018
Response from Rhonda G, Director of Sales at Embassy Suites by Hilton Kansas City-International AirportResponded 3 days ago

Thank you for the review. We do love the breakfast! I'm sorry the bed wasn't to your liking. We'd love to welcome you back again.

Reviewed 2 weeks ago

This hotel is amazing! Very clean, excellent staff and service. Evening reception was so, so nice. It’s a beautiful facility. The staff was very nice, helpful, and motivated to make us comfortable. Overall very pleasant!

Review collected in partnership with Embassy Suites Hotels
Thank A7706OWkellyb
Response from Shari S, Front Office Manager at Embassy Suites by Hilton Kansas City-International AirportResponded 3 days ago

Thank you for your feedback we are glad you enjoyed your stay.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 136 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Kansas City
#17 Business Hotel in Kansas City
#17 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 136 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Kansas City
#17 Business Hotel in Kansas City
#17 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (76)
Room & Suite (51)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (6)
Questions & Answers
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BGLOW
9 May 2017|
Answer
Response from Rhonda G | Property representative |
Thank you for your email. You don't mention when you'll be arriving. Our parking charges are $8 day, but won't begin for another week. We do have a full hot complimentary breakfast that is included in the guest room rate... More
0
Votes
Cathy C
2 November 2016|
AnswerShow all 4 answers
Response from 943cynthiaf | Reviewed this property |
Yes there was a hair dryer located in the drawer and they provide airport shuttle. Also, the hotel provide shuttle service to other locations shopping/restaurants locally within a certain mile radius free of charge.
0
Votes
NebraskaGrandma7
23 February 2016|
AnswerShow all 3 answers
Response from abkovacs | Reviewed this property |
I do not know. I suggest calling the hotel directly.
0
Votes
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12
Room Tips
"The rooms surround the atrium. Choose floors 4 and above for a quieter night."
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""Park, fly and stay" deal" costs $25 more than just room, but way cheaper than airport parking..."
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"Hotel is overall quiet, but higher floor less likely to transmit noise from atrium functions."
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"You will be charged $8 / day for parking"
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