We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

816 Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
816 Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

584 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 583: English reviews
Start your review of 816 Hotel
 Click to rate
Reviewed yesterday NEWvia mobile

This hotel is under renovation and I knew that from the other reviews before i booked. My friend and i were in Kansas city for a concert so we were only there for one night. Check in was smooth, front desk staff was friendly and when we got back from the show, the night time desk staff got us forks...

Thank denise g
Reviewed 6 days ago NEW

A friend and myself stayed at this hotel April 21 thru April 23. Several items from our room were missing. For example, prescription sleeping pills, Cologne, Underwear and a shaver. No call back from manager.

Thank Michael M
Molly M, Front Desk at 816 Hotel, responded to this review

Hello, We are sorry for the misfortune of your missing items, as this event is most unusual. Our manager has reached out and addressed the issue, we do hope a satisfactory resolution was reached.

Port Saint Lucie, Florida
Reviewed 1 week ago NEWvia mobile

Upon arrival there was no one to greet us at the front desk. The person was in the back on the phone and as 3 families waited to check in, the staff member never even looked out at us. It didn't feel like a very hospitable welcome. I was one of about 20 rooms there with a block of rooms...

Thank mcknightmaddness
Molly M, Front Desk at 816 Hotel, responded to this review

Sorry to hear that you did not have a very pleasant stay! We are working to address any issues we have had with the "barn door" entry to the bathroom. Our staff work hard to make sure guests feel welcomed and at home. The words you used to describe the encounter you had with our front desk agent sit very...

Columbia, Maryland
Reviewed 1 week ago

I stayed one night here during my business trip and I liked my stay. They offer an access to the Gold Gym nearby which is a lot better than usual fitness centers at hotels. Staffs were nice and friendly and they offered a complimentary drink which was a nice bonus. The room was clean and spacious. It is a good...

Thank Woo Seok Y
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you so much for your review! Our partnership with our local Golds Gym has been a great benefit to guests for quite some time now! We hope to see you again next time you find yourself in KC! Safe Travels.

Port Washington, New York
Reviewed 2 weeks ago

My husband and I, along with six other family members visited Kansas City for a long weekend to celebrate a birthday. We choose this hotel for the location and the shuttle bus. My husband and I flew to KC, and didn't rent a car, so the availability of the shuttle bus, once we got an Uber from the airport, made...

Thank Mfsnyder11050
Molly M, Front Desk at 816 Hotel, responded to this review

Wow! Thank you so much for your thorough review! We really appreciate all you had to share! We are so glad to hear you enjoyed all our photo's! Kids love our KC Zoo room, and some adults too (this one included)! It is certainly one of our most unique rooms. We welcome you back anytime and be sure to call...

Columbia, Missouri
Reviewed 2 weeks ago

The staff were a 10 we had several people with us for my daughters wedding, the staff was excellent they catered to our every need, clean rooms and great deal on the block of rooms we were in. Thank you guys so very much for making us feel at home....

Thank pilchers2017
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you! We loved having you all, happy nuptials to the bride and groom! So glad you hear we made you feel at home, that is the best compliment we could get!

Oklahoma City, Oklahoma
Reviewed 2 weeks ago

we were in town for a concert at the Riot room. it was very close by so was very convenient. Pretty good location. lots of bars in the area. had a few issues checking in. the manager addressed all my concerns promptly.

Thank rbciii2002
Molly M, Frontdesk at 816 Hotel, responded to this review

Glad to you hear you were well taken care of. Westport is a hub of great taverns and venues! Hope you enjoyed your concert!

Reviewed 3 weeks ago

I'll preface this with two things. 1. I'm in the hotel industry myself so I only review when I have a good experience. 2. I'm totally not a detail oriented person, therefore I'm completely incapable of nitpicking anything. That being said, the 816 is an awesome place!!! Their down-to-Earth staff were incredibly friendly!! As mentioned, it's in a great location...

1Thank Trevor G
Molly M, Front Desk at 816 Hotel, responded to this review

Wow! Thank you for taking time out of your day to give us such a great review! It really is great to hear that you enjoyed your stay and our amenities! We welcome you back anytime to KC, Westport and the 816 Hotel. Be sure you call us directly and tell us you are a repeat guest, we'd love to...

Fort Worth, Texas
Reviewed 3 weeks ago via mobile

Worst hotel stay in 20+ years! Nothing is as advertised. Tiny, smelly room with broken lamp. 'Complimentary' b'fast is a joke. Every morning no coffee/oj & way too LONG waits. One day the #8 was being called. The table next to us held #'s 46 & 47! Cocktail hour serves liquor that we'd never heard about. Very raucous. The young...

1Thank VRCP
Molly M, Front Desk at 816 Hotel, responded to this review

It is very unfortunate that you felt that our hotel did not meet any of your expectations. Our continental and made to order omelet bar are as you said complementary, and free of charge. We also have a happy hour between 5 and 7pm that registered guests can receive free wine, beer and wells (not premium, although premium 'familiar' liquor...

Reviewed 4 weeks ago via mobile

My husband and I wanted a fun getaway, but were traveling on a budget. This hotel met all of our needs. We wanted a clean, safe, comfortable hotel within walking distance of fun restaurants and bars. Bingo! This had everything we needed at a price point we could afford which allowed us to spend money on fun stuff! The renovated...

Thank Allie P
Molly M, Front Desk at 816 Hotel, responded to this review

So happy to hear you enjoyed your time here and in Westport, it is truly a unique neighborhood, the oldest in KC! Next time, call us directly and you can get our repeat guest rate on one of our themed rooms! Thanks!

137 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (103)
Room/Suite (20)
Hotel & Grounds (20)
Bathroom (4)
View from Room (1)
Other (58)

Management photos: Courtesy of the property manager

All Management Photos (34)
Room/Suite (17)
Hotel & Grounds (2)
Dining (1)
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kansas City hotels
0.9 km away
BEST WESTERN PLUS Seville Plaza Hotel
1.2 km away
The Fontaine
The Fontaine
#3 of 109 in Kansas City
1,103 reviews
0.6 km away
Embassy Suites by Hilton Hotel Kansas City - Plaza
Show Prices
Show Prices
Show Prices
0.2 km away
AC Hotel Kansas City Westport
AC Hotel Kansas City Westport
#26 of 109 in Kansas City
148 reviews
1.3 km away
The Raphael Hotel, Autograph Collection
0.8 km away
Hampton Inn & Suites Kansas City Country Club Plaza
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 

Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111-3144 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Region: United States > Missouri > Kansas City
Price Range: $159 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, HotelsforEveryone, TripOnline SA, Priceline, HotelQuickly and getaroom.com so you can book your 816 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
#24 Family Hotel in Kansas City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from 816 Hotel staff and other travellers.
19 questions
Ask a question
Rogers, Arkansas
Las Vegas
25 days ago
2 months ago
Sarasota, Florida
10 months ago

See all questions (19)

Questions? Get answers from 816 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel directly for the best prices.”
Mfsnyder11050, 12 Apr 2017 | Read review
“there were renovating some of the rooms when is was there. not sure if you can choose”
rbciii2002, 10 Apr 2017 | Read review
“Look for the KC Mafia room...”
589trevorg, 5 Apr 2017 | Read review
“Call the hotel directly for the best price, we got it for a lot less than we seen on line”
861DavidJ861, 20 Feb 2017 | Read review
“Ask for a room that is remodeled, and the upper floors have nice views!”
Whamgirl, 24 Jan 2017 | Read review
5 of 5