We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Embassy Suites by Hilton Hotel Kansas City - Plaza

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Hotel Kansas City - Plaza
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,630 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Hotel Kansas City - Plaza
See the most recent reviews
Showing 1,624: English reviews
Baltimore, United States
Reviewed 11 July 2016

This hotel needs to be updated. The front lobby, restaurant and Bar staff was very pleasant. Craig at the Bar was the best and he had a great attitude! Parking was $14 a day and the Breakfast buffet food was cold. The Omelets were made to order and they were very good. Room 902 ceiling was falling apart over the...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Keia W
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites in Kansas City. I was glad to read you had a good stay at the hotel. I do apologize for the few items you experienced. I will have these addressed with the staff. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager

Chicago, United States
Reviewed 11 July 2016

As Embassy Suites properties go this was by far one of my least favorable sites. The concierge service was average to sub standard. While they are friendly enough, they fall short of the full customer service I have come to expect from this brand. The rooms were adequate in terms of cleanliness, the condition of the rooms however was also...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Fernan O
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for your continued loyalty to the Embassy Suites. I do apologize for the few items you experienced during your stay. We have been cleaning a lot of carpets at the hotel causing some of the moisture and wet carpet issues. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager

Wichita, Kansas
Reviewed 11 July 2016

Great view from 11th floor. Staff very, very friendly and helpful. Stay here again. Went to Lego discovery center, sea life and the zoo. Had a blast with the grand kids. We especially like the 2 separate pool areas with the whirlpool.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank peggysmile
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read that you had a great time at the hotel and during your visit to Kansas City. Thanks for staying with us. We look forward to having you stay with us again on a future visit to Kansas City. Ted Frerking General Manager

Salem, New Hampshire
Reviewed 10 July 2016 via mobile

The location is great for ball games and museums. Hotel lobby area is very nice and looks good. We had our 2 sons with us and the sofa bed is horribly uncomfortable. I called to see if cots were available but no due to size and fire code. They sent up extra bedding which I had to layer on under...

 Report
Helpful?
Thank Margaret C
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites hotel. I do apologize for the issues you experienced with the uncomfortable sofa bed. We do plan to replace all of the sofa beds in the next month or so. This should be a very nice improvement to the rooms. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager

San Diego, California
Reviewed 10 July 2016 via mobile

Ok, seriously Jamey is the best shuttle driver ever. On point, fun, and accommodating!!! The hotel is in a great location between Westport and the Plaza. Great food and coffee in Westport and great shopping in the Plaza. Also, this hotel offers complimentary water bottles so be sure to ask to keep yourself hydrated with all the walking!

 Report
Helpful?
1Thank amccalmont
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read you had a very nice stay at the hotel. I am glad you were able to take advantage of the hotel shuttle during your stay. Thanks for staying with us. We look forward to your return. Ted Frerking General Manager

Rogers, AR
Reviewed 9 July 2016 via mobile

Hotel was nice.... Downsides... Not enough elevators/capacity. Issues with room, but Sam at front desk fixed! Farther from Plaza than anticipated. Excellent service made up for all.... Shout outs to Byron at breakfast, Lois at Front Desk, and Jamie, shuttle driver!!! SUPERB customer service.

 Report
Helpful?
Thank LKPassman
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for spending your weekend getaway at the Embassy Suites hotel. I am glad that you had a very nice stay at the hotel and the customer service was superb. We appreciate your business and look forward to your return. Ted Frerking General Manager

Ivyland, Pennsylvania
Reviewed 8 July 2016

Great deal. Good size two room suite, indoor pool, hot tub, sauna & exercise room, full buffet type breakfast included, One ticket per night for evening cocktail, Free shuttle to shopping & restaurant districts. Bathroom layout unusual, toilet & tub/shower is bathroom, and sink is in bed room. One disappointment for me was that there was no access to fresh...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank BILL H
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for the nice comments on your recent stay at the hotel. We appreciate your business and look forward to having you as our guest again. Ted Frerking General Manager

Colorado Springs, Colorado
Reviewed 8 July 2016

I highly recommend Embassy Suites in KC. The staff, the room and accommodations were all excellent! We felt right at home...comfortable, relaxed. The staff made us feel special and appreciated. I'll stay here anytime I travel now.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Debra M
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying with us. It was good to read that the staff made you feel special and appreciated during your stay. We look forward to having you as our guest again in the near future. Ted Frerking General Manager

Weatherford, Texas
Reviewed 8 July 2016

The room was fine, nice and clean, howver, for the price?? No. The rest of the experience didn't live up to the Embassy Suites name that we love and count on. First, we were charged for parking. I think it was $14 a night, but it could have been more. I know this is dependant on what area of town...

 Report
Helpful?
Thank Eric K
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

I was disappointed to read that your stay was less than excellent. I do apologize for the few items you experienced at the hotel. We usually get very nice comments on the front desk service at the hotel so I do apologize that you did not get this level of service during your stay. I will share your comments with...

Raytown, Missouri
Reviewed 7 July 2016

Great location just off the Plaza shopping district. Spacious two-room suite with microwave, mini-fridge and coffee maker. Beautiful, Mediterranean style lobby. Great pool area with hot tub, sauna and steam room. 2 hour evening reception with 4 free drinks (alcoholic) and simple snacks. Huge selection hot breakfast with made to order omelets. Well worth the price. Can't wait to go...

 Report
Helpful?
Thank Rob H
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites in Kansas City. It was good to read you had a great getaway visit to the hotel. We appreciate your business and look forward to having you back as our guest again. Ted Frerking General Manager

221 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (191)
Viewed
Room/Suite (60)
Viewed
Hotel & Grounds (27)
Viewed
Bathroom (4)
Viewed
View from Room (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (90)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kansas City hotels
0.9 km away
Hampton Inn & Suites Kansas City Country Club Plaza
0.6 km away
Holiday Inn Country Club Plaza
Holiday Inn Country Club Plaza
#15 of 109 in Kansas City
632 reviews
0.3 km away
BEST WESTERN PLUS Seville Plaza Hotel
Show Prices
Show Prices
Show Prices
0.7 km away
Courtyard Kansas City Country Club Plaza
1.0 km away
Sheraton Suites Country Club Plaza
0.5 km away
Kansas City Marriott Country Club Plaza
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel Kansas City - Plaza

Address: 220 West 43rd Street, Kansas City, MO 64111
Region: United States > Missouri > Kansas City
Price Range: $226 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your Embassy Suites by Hilton Hotel Kansas City - Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#37 Business Hotel in Kansas City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have sweeter views.”
 of 5 bubbles maureenm455, 13 Feb 2017 | Read review
“All rooms are great! Plenty of room and very quiet.”
 of 5 bubbles anacK2577VJ, 26 Jan 2017 | Read review
“Talk to staff”
 of 5 bubbles skypath, 15 Jan 2017 | Read review
“Rooms away from the elevator are a good choice.”
 of 5 bubbles kansascitykatie, 8 Jan 2017 | Read review
“We were on a business trip and on different floors and no one had any complaints about it being loud.”
 of 5 bubbles vbevel90, 3 Jan 2017 | Read review
5 of 5