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Embassy Suites by Hilton Hotel Kansas City - Plaza

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Embassy Suites by Hilton Hotel Kansas City - Plaza
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Kansas City - Plaza
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Showing 1,531: English reviews
Kansas City, Missouri
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 7 June 2016

We stayed here for five days on a relocation trip. The location of the hotel is great - you can easily walk to the Plaza in a matter of minutes. The room was clean (and I am very picky about this), the bed was comfortable and the room was quiet at night. The breakfast buffet is okay, but at times... More 

Helpful?
Thank BHarris63
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

We appreciate you sending a review on your recent stay to Trip Advisor. It was good to read that you had a very nice stay at the hotel. We appreciate your business and look forward to your return. Ted Frerking General Manager More 

1 review
Reviewed 7 June 2016 via mobile

This is a very clean, nice hotel. Rustic and charming. It's the best location and the breakfast is fantastic. Ginger was extremely nice and helpful as was all the staff. The managers reception was top notch as well.

Helpful?
Thank Selav1223
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read you had a great stay at our hotel and think it is the best hotel in Kansas City. We look forward to having you as our guest again soon. Ted Frerking General Manager More 

Lemont, United States
1 review
Reviewed 7 June 2016

We were in town for a wedding over the Memorial Day holiday. The bride and groom arranged for a block of rooms at this hotel for their out-of-state guests. We probably would have stayed here anyway because it is a Hilton property and has a reputation for great service. Staff were friendly and helpful and the facility was nice. Would... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank George J
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

I was good to read that you have a very nice stay at the hotel and that the staff were friendly and helpful. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager More 

Orland Park, United States
1 review
Reviewed 7 June 2016

The staff was polite, helpful, and attentive to any and every question or concern that we had; always available. The Hotel was clean and comfortable. Centrally located. A good location; You can walk or drive to over 50+ shopping/restaurants. Beautiful parks, museums and scenery. You can even take a boat ride.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lasylvia W
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

I am glad to read that you had a very nice stay at the hotel on your recent trip to Kansas City. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager More 

Kolkata (Calcutta), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2016

I have stayed there for 3 weeks at a stretch . I liked this place due to its location , the accessibility with other parts and services they provide.The rooms are okay , the food quality is manageable and they provide complementary bar and lounge access from 5:30 Pm to 7:30 PM. They have gym and pool facility available. the... More 

Helpful?
Thank Aviktheboss
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for sending comments to Trip Advisor on your recent stay at the hotel. It was good to read that you enjoy staying at the hotel due to its location and staff service. Thanks for your continued loyalty to the hotel. We look forward to your return. Ted Frerking General Manager More 

Tustin, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 June 2016

- bedroom TV had sound, no picture - TV remote worked from 3 ft....no more - parking access card quit working first day (no cell phone anywhere near by) - intercom to report parking access card not working was not answered by any of the five employees hanging around the front desk yakking - Jacuzzi jets did not function -... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas M
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

I was disappointed to read your experience at the hotel was not excellent. I will definitely have the items you mentioned addressed. We would love to have you as our guest again on a future trip to Kansas City. Ted Frerking General Manager More 

Travellers are raving about these Kansas City hotels

Level Contributor
16 reviews
Reviewed 6 June 2016 via mobile

We stayed here a night to go to a concert. This was a typical embassy suites hotel and we had a nice stay. It was a little dated and seemed older than some I've stayed it. They closed the bar down earlier than posted which was a little disappointing that it was closed when we go back to the hotel... More 

Helpful?
Thank Scadams80
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read that you had a very nice stay at the hotel. I do apologize for the issue with the bar closing early. I will definitely review this with the staff. Thanks for staying with us. We look forward to having you stay with us again. Ted Frerking General Manager More 

Saint Louis, Missouri
1 review
Reviewed 5 June 2016 via mobile

Miss Ginger was very helpful and pleasant! She went out of her way to help us at breakfast. :) Overall good experience for a quick weekend get away. Close to the plaza with all the good shopping. Rooms clean and spacious with comfortable bed!!

Helpful?
Thank klb876
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for the nice review on Trip Advisor. I will share your comments with the staff. Thanks for staying with us. Ted Frerking General Manager More 

Largo, Florida
Level Contributor
5 reviews
Reviewed 4 June 2016

The staff at this hotel was fantastic. Lois and Laura went out of their way to accommodate us. The breakfast was fantastic, and the location was very close to the plaza. Free shuttle rides to and from the hotel to the plaza were quick and certainly appreciated. The hotel is definitely in need of remodeling, but the staff was extremely... More 

Helpful?
Thank Mikemath26
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read you had a nice stay at the hotel and that the staff did a good job of providing excellent service to you. We appreciate your business and look forward to having you stay with us again. Ted Frerking General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2016

Friendly staff, great value! Breakfast was great, but on busy mornings they need more cooks. We arrived at the beginning of happy hour and they had chips/salsa, Giradeti (?) mix, and carrots/dip. Bartender is quick, but drinks are watered down. Rooms are clean but dated. 1 room, 2 people, 2 full size beds, + breakfast and happy hour, and being... More 

Helpful?
Thank Holly M
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read you had a very nice get away stay at the hotel. I am glad you were able to enjoy our complimentary breakfast and evening reception. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel Kansas City - Plaza

Address: 220 West 43rd Street, Kansas City, MO 64111
Region: United States > Missouri > Kansas City
Price Range: $217 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Odigeo, Priceline, Cancelon and Travelocity so you can book your Embassy Suites by Hilton Hotel Kansas City - Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#37 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor away from hospital”
 of 5 bubbles mlogsdon7, 24 Nov 2016 | Read review
“Top floor was nice and quiet but with a full hotel the elevator wait was a little long at times.”
 of 5 bubbles ChadK875, 20 Nov 2016 | Read review
“Pick another hotel.”
 of 5 bubbles DHJ730, 25 Oct 2016 | Read review
“upper floors have better views”
 of 5 bubbles dcfiread, 21 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles tmoser2016, 17 Oct 2016 | Read review
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