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Embassy Suites by Hilton Hotel Kansas City - Plaza

PricelineUSD 208*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 244*
USD 208*
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USD 215*
USD 215*
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Embassy Suites by Hilton Hotel Kansas City - Plaza
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1,714 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Kansas City - Plaza
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Showing 1,708: English reviews
Reviewed 2 weeks ago

Rooms had water damage. Terrible smell. Ceiling leaking. Windows leaked and carpets were wet. Had multiple rooms with similar issues. Noise from ambulances could be heard all night due to children's hospital next door. Terrible hotel and location!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank valeriemH484LP
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Sorry to read of the issues you experienced during your last stay. I have reviewed your comments with the staff so these items can be addressed and corrected. We appreciate the feedback on your stay and hope to see you again soon. Ted Frerking General Manager

Junction City, Kansas
Reviewed 3 weeks ago

This is a beautiful property, tucked away close to the Country Club Plaza. I can rave about the location, and swoon about the shopping and such, but I want to recognize how helpful and accommodating the entire staff is. Front Desk team was proactive in trying to get me a room, even if I arrived really early. They were very...

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Helpful?
Thank GamerGal
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for the nice comments on your recent stay at the hotel. We appreciate the feedback and look forward to having you stay with us again. Ted Frerking General Manager

Reviewed 3 weeks ago

recently stayed at this hotel for business. the room was very clean and spacious, bed very comfortable. the lobby, grounds and all areas on the property were maintained very well. but what made this trip most satisfying was the staff at this hotel. they were very friendly and helpful, did not mind being asked questions. also had vans running to...

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Helpful?
Thank william r
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites at the Country Club Plaza. It was good to read you had a great stay at the hotel. We appreciate your business and look forward to your return. Ted Frerking General Manager

Destin, Florida
Reviewed 3 weeks ago

This place is great because of the staffs had work to keep you happy. The hotel itself is in very bad shape. Needs complete remodeling. I can say the location is great and it's easy to get to, however it's not clean and is in total disrepair.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John W
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Sorry to read of the issues you experienced with the condition of the hotel. I will share your comments with the staff so we can correct these items. Thanks for the feedback. We hope to have you stay with us again. Ted Frerking General Manager

Omaha, Nebraska
Reviewed 3 weeks ago

Parking cost $15.00 a stay should be free for customers. I drove around for 40 minutes looking for parking. I'm not from the area, so I did not want to go far. Breakfast was good if you do not have to be in a hurry. Should have have take out boxes

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 122lavernb
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza. We do charge $15.00 per night for parking at the hotel. It was good to read that you did enjoy our complimentary breakfast we offer at the hotel. Thanks for the feedback on your stay. We hope to have you stay with us again. Ted Frerking General Manager

Springfield, Missouri
Reviewed 3 weeks ago

Our company makes a stay here or we would not stay at this location it seems to always be humid in the rooms as well as in the lobby the staff does the best they can but is just kind of an older facility that really could use an update

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Larry J
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites in Kansas City. I do apologize for the issues you experienced at the hotel and will share them with the staff so we can work to correct these items. We appreciate your business and hope to have you stay with us again. Ted Frerking General Manager

Saint Louis, Missouri
Reviewed 3 weeks ago

I stayed two nights while doing lectures in KC. The location is great, between Westport and the Country Club Plaza. I found both walkable but they do have a free shuttle for those who don't want to walk that far. The rooms are very spacious with a front "living room" that included a couch, desk, TV, microwave, mini fridge and...

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Helpful?
Thank 1023scubadiver
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites at the Country Club Plaza. It was good to read you had a good stay at the hotel. We appreciate your business and hope to have you stay with us again. Ted Frerking General Manager

Reviewed 4 weeks ago via mobile

Parking was a bit scary and cramped. A big old hotel, with lots of rooms facing onto courtyard. Room was fine, if a bit loud. Shuttle service was good and staff generally quite helpful. Very convenient to hospital and Westport. A bit far to walk to Plaza at night, but could be pleasant walk during the day. Breakfast was good...

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Helpful?
Thank Lynne G
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read you had a nice visit to the hotel. Thanks for the feedback. We look forward to your return visit. Ted Frerking General Manager

Wichita, Kansas
Reviewed 4 weeks ago via mobile

Love their location.Love their made to order breakfast.Liked their evening refreshment. Room was big but bathroom was small . Lightning in room was ok . Not very happy with the front desk .... they need little more training. Bellman was good . Lobby was ok .

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Helpful?
Thank Zabadast
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza. It was good to read you have a very nice stay at the hotel. We appreciate your business and look forward to your return. Ted Frerking General Manager

Edmond, Oklahoma
Reviewed 4 weeks ago

Rooms musty and old - in need of major updates; friendly staff and complimentary breakfast FAR outlay quality of rooms; I would much rather have an updated room then feel like I am sleeping in dirty musty room

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank X9218NWkellyr
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites in Kansas City. I do apologize for the issues you experienced with the condition of your room. I will share these comments with the staff so they items can be corrected. Thanks for the feedback. We hope to have you stay with us again soon. Ted Frerking General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel Kansas City - Plaza

Address: 220 W 43rd St, Kansas City, MO 64111-3112
Region: United States > Missouri > Kansas City
Price Range: $243 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#37 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and other travellers.
7 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not park in the underground garage”
bosna5151, 8 May 2017 | Read review
“upper floors are quieter as long as you stay away from housekeeping service elevator and guest elevators”
gazooby, 7 May 2017 | Read review
“all the same unless you are willing to pay for a corner suite”
azbirder41, 6 May 2017 | Read review
“I'm a top-floor kind of person. All sides seemed quiet (I'd stayed here before).”
GamerGal, 1 May 2017 | Read review
“i would try to get on at least the 4th floor and up, the common area is large that the rooms surround and look down to”
williamrO4918XL, 30 Apr 2017 | Read review
5 of 5
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USD 208* /night
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Prices are for 1 room, 2 adults
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