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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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613 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Country Club Plaza
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Showing 606: English reviews
Winter Park, Florida
Level Contributor
4 reviews
3 hotel reviews
Reviewed 20 November 2014

I stayed again at this hotel during the last week. The folks at the front desk were wonderful, especially Tina and Kevin. Tina went above and beyond to assist us in our every need. After dining at several restaurants in the area, we dined at the "Gallery" in this hotel. We were immediately greeted and seated by Zach. This young... More 

Helpful?
Thank D B
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Hi DB! I so pleased to read about your most recent stay with us. I am glad Kevin, Terri, and the rest of the front desk team took good care of you. I am also happy that Sam, Omar, Bridgett and Zach from our Food & Beverage department also did a great job for you. I will pass on your... More 

Indianola, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 November 2014

The waiters at the restrauant were great. Special thanks to Omar and Sammy, their hospitality made our departing bunch from this fun city extra special. The waiters and staff here was very friendly and helpful. The housing keeping folks on the 5th did a great job. Thanks everyone, we may just have another reunion in KC.

Helpful?
Thank LoisVanWyk
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your kind words Lois! I am extremely happy you and your reunion party enjoyed your time here. I will share your experience with our team, and thank them for taking such good care of you. I am glad Omar, Sammy, Housekeeping and the rest of our family made your stay special. Hopefeully we get to see you... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2014

The only suggestion I would give is to have more liquor stocked and cold during happy hour in the club lounge. They ran out within the first 30 minutes and when they restocked it was warm and couldn't be drank until happy hour was almost over.

Helpful?
Thank JWeaver277
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your feedback JWeaver277 I was very please to read that your overall stay was great, and you enjoyed the excellent service provided. I do apologize for us running out of cold drinks during your visit to the club lounge. I will make sure to pass that along, so we can prevent it from happening again. We look... More 

Columbia, Missouri
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2014

My friends and I felt very welcome at the Sheraton Suites on the Country Club Plaza. We were treated as though we were important people, which we are not. We enjoyed the location, accessabiltiy, parking, and especially the comfort and convenience of the Club Lounge where we received quietly good service from Bridgett Holt and good food. We enjoyed our... More 

Helpful?
Thank Mary R
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Of course you are important! :) We enjoyed having you here at the Sheraton Suites Country Club Plaza. I was very happy that you enjoyed our location, parking, and overall stay. I am also very pleased that Bridgett took good care of you in the club lounge. We hope to welcome you back soon! (as we do all of our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2014

I stayed at sheraton this past summer to visit family and my overall experience was great! The staff was great and even though I had a problem with my a/c they we're great with fixing our problem in a timely manner even giving us a free breakfast. I loved the hotel so much I was sure I would have my... More 

Helpful?
1 Thank samanthaandrick
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for once again choosing Sheraton Suites Country Club Plaza on your recent trip to Kansas City. Although I was pleased to read your previous experience was "great", I was disappointed that we failed to provide the same level of service with this stay. We will use your feedback to address those concerns, and I am confident any future... More 

Montgomery, Alabama
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 November 2014

I traveled to KC for a health conference and stayed in this hotel for 5 days. If you are interested in shopping, or simply eating the best meat this country has to offer, please stay here. I didn't do much shopping, but I ate at just about every restaurant in "The Plaza". Every restaurant was mind blowing and I have... More 

Helpful?
Thank Adam Q
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your recent feedback regarding your stay at the Sheraton Suites Country Club Plaza. I was very pleased to read that you enjoyed our location, as well as your room. I am also glad you got to experience the wonderful restaurants and shops the Plaza has to offer. I hope you will keep us in mind for any... More 

Phoenix
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 November 2014

I found this hotel to be a good value. It was my wife and me, plus our two daughters so this saved us from having to get a second room as the girls shared the sofa bed. It was nice to close the bedroom doors and be able to go to sleep before our teens. Although the room was very... More 

Helpful?
1 Thank JamesR36
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your recent stay at the Sheraton Suites Country Club Plaza! I was pleased to read that you enjoyed our location, room accommodations, and club lounge. The hotel is expected to begin a complete renovation and refresh next year which will be very exciting for both our guests and hotel staff. We hope to welcome you back on... More 

Naples
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 November 2014 via mobile

This hotel is in a fantastic location within walking distance to restaurants and shopping. The rooms are all suites and have a living area and bedroom. Well kept and clean. They have a good breakfast buffet but it's pricey. Will stay here again for sure!

Helpful?
Thank Rlh3477
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your recent stay at the Sheraton Suites Country Club Plaza. I was very pleased to read that you enjoyed our location, room accommodations, and breakfast. It is great to know that you would return on a future trip. We look forward to having you back! Howard Harrison Sheraton Suites Country Club Plaza More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 November 2014 via mobile

If i wouldn't have prepaid room for two nights I would have checked out upon arrival. For an SPG suite and floor this place is awful! Service was friendly at check in but the quality of room is bad. Walking in our sleeper couch had a gaping hole in the cushions, the bathroom was dirty. It's strange to find hair... More 

Helpful?
1 Thank MidwestTracking
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us. I was glad to read that the service was friendly at check in, but disappointed with the issues you encountered with your room. I do apologize for the items you mentioned and I will review these with the hotel staff so they can be corrected. I fully understand how your experience can be impacted... More 

Travellers are raving about these Kansas City hotels

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2014

What a great hotel, and what fantastic service! We were in town to celebrate my father's 70th birthday. Laura at the front desk made us feel like kings, providing a bottle of wine and a birthday card for my dad in the room! Later that night, as we headed out to the Plaza to go to dinner, a gentleman with... More 

Helpful?
1 Thank Allen_BD
Ted F, Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your recent stay with the Sheraton Suites - Country Club Plaza! I am very happy that Laura and the rest of our team took good care of you and your dad during the visit. I will pass along your kind words. I was also very pleased that the hotel location and room condition met your expectations. Thank... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Region: United States > Missouri > Kansas City
Price Range: $218 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is in a relatively quiet area for all rooms.”
 of 5 bubbles Pippadude, 1 Nov 2016 | Read review
“Rooms on higher floor has best views”
 of 5 bubbles karenjF1945DY, 26 Sep 2016 | Read review
“Rooms with south view looks over Country Club Plaza”
 of 5 bubbles billw743, 28 Aug 2016 | Read review
“go ahead and gamble with expedia and other travel sites.....all the area hotels are very nice!”
 of 5 bubbles N2846JAmarko, 23 Aug 2016 | Read review
“Rooms facing 47th Street were the best..”
 of 5 bubbles andrec338, 15 Aug 2016 | Read review
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