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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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648 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Country Club Plaza
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Showing 641: English reviews
Cape Girardeau, Missouri
Reviewed 4 weeks ago via mobile

Professional staff and exemplary service. Quiet, clean and accommodating. Excellence proximity to upscale dining, trendy lounges and excellent shopping. I enjoy the Plaza shopping and every thing is within walking distance from the hotel. The fitness center was well equipped and the saltwater pool was so much more refreshing that the typical chlorinated puddle. The room was relaxing and Wifi...

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Helpful?
Thank keelylynn25
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to review the hotel and for staying with us at the Sheraton Suites Country Club Plaza. The salt water pool is my daughters favorite thing about the hotel as well. I hope to see you again on your next trip to Kansas City. Make it a great day, Bret Jones General Manager

Cape Girardeau, Missouri
Reviewed 4 weeks ago via mobile

Great service, great views, close to everything!! Make sure to try some BBQ!! Great place for kids, they loved the pool and hot tub! So fresh and so clean clean! Tons of places to stay make sure Sheraton Suites County Club Plaza is at the top of your list!

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Helpful?
Thank aelfrink
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Make it a great day, Bret Jones General Manager

Reviewed 4 weeks ago via mobile

Unbelievable! We checked in late last night. Siera was very helpful and friendly. We waited while she very professionally handled an upset visitor on the phone, then got us checked in, helped us set the free WiFi up on our phones, and gave us advise on where to find a glass of wine after their lounge had closed for the...

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Helpful?
Thank Tracy S
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us at the Sheraton Suites Country Club Plaza and for taking the time you share your experience with us. Make it a great day, Bret Jones General Manager

Reviewed 20 January 2017 via mobile

I was one of the fighters with invicta FC, we stayed 5 days and i have to brag on your cook, Venus and our server chuck(Charles). They were both so incredibly helpful, and fed us so well! Can't wait to come back! You should add her bagel sandwich she made me to the menue!!!

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Helpful?
Thank Andreakgblee
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

It was a pleasure hosting your event and I am glad you enjoyed your stay. The idea to add that sandwich to the menu is a great idea, Venus is already making them for half the staff every morning as well as some of our regular guests. Hope to see you again next time Invicta FC returns to Kansas City....

Gold Coast, Queensland, Australia
Reviewed 20 January 2017 via mobile

Great location close to great shopping and historical sites. Nice suite with king bed and sofa bed, bright and roomy. Also plenty of restaurants and food outlets to enjoy at very reasonable prices in walking distance. Very cold in Kansas City but nice to experience as we are from Australia.

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Helpful?
Thank Gillian A
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for the review and for staying with us! Make it a great day, Bret

South Kingstown, Rhode Island
Reviewed 18 January 2017

Stayed here for a long weekend with family. The location is great in "The Plaza" district. Shopping, restaurants, and activities all within easy walking distance. The staff was very helpful and nice. Initially there were a few "hiccups" - some confusion about the information we were given about the onsite restaurant's hours of operation (told they were open for lunch...

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Helpful?
Thank Corinne F
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing your experience. I am happy to hear that we got everything smoothed out but I will be sharing your comments with the entire team in our daily meetings to help remind the team how important it is to take our time at check in to really ensure our guests truly understand all of the wonderful things...

Reviewed 16 January 2017 via mobile

The hotel is very nice amenities. The towels are nice. They give you the option to not use maid service for a discount at the restaurant. The bar is nice, but small. However, Venus in the restaurant is fantastic. She's great!

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Helpful?
1Thank Steven P
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Venus is a wonderful associate and I am glad she took such great care of you. I hope you will stay with us again on your next trip to Kansas City. Make it a great day, Bret Jones General Manager

Minnetonka, Minnesota
Reviewed 16 January 2017 via mobile

I can't say enough good things about the entire staff. But special recognition goes to Chef Venus who took such great care of all of us. We can't wait to return. The location of the hotel is fabulous. Walking distance to shopping and great restaurants

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Helpful?
Thank Howard F
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us and for taking the time to review the hotel. Make it a great day, Bret

Reviewed 16 January 2017

We had amazing service at this hotel! Venus, the head chef made the most incredible breakfast sandwich. She was very friendly! We needed shampoo and conditioner at 10:30 at night, and less than 2 munites after calling, we had someone knocking at our door!

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1Thank Maddi F
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Awesome review Maddi F! Thank you for taking the time to share your experience and for staying with us a the Sheraton Suites Country Club Plaza. Make it a great day, Bret Jones General Manager

Kannapolis, North Carolina
Reviewed 13 January 2017 via mobile

Sheraton delivers on its brand with this hotel. Awesome location in the Plaza and within walking distance of numerous shops and restaurants. The Plaza Lights were still being displayed on all the surrounding buildings, creating a festive holiday experience in mid-January. The room suite was very nice with plenty of space. Staff was very polite and friendly. The onsite restaurant...

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Helpful?
Thank CandidCommuter
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to review the hotel and for staying with us at the Sheraton Suites Country Club Plaza. The lights on the plaza are an amazing time of the year. I hope to see you again on your next visit to Kansas City. Make it a great day, Bret Jones General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Region: United States > Missouri > Kansas City
Price Range: $181 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use AAA discount and get access to club level”
 of 5 bubbles P379JIdonnas, 18 Feb 2017 | Read review
“We like sunsets, so a west-facing room is a good choice if you do, too.”
 of 5 bubbles stevegW1515AR, 17 Feb 2017 | Read review
“A lot of people love the Plaza view rooms. We asked for a room facing West - great view of the sunset and horizon.”
 of 5 bubbles 803valenciag, 3 Feb 2017 | Read review
“1817 Was very nice”
 of 5 bubbles trooper198, 3 Jan 2017 | Read review
“Plaza rooms would have a great view of the lights at Christmas.”
 of 5 bubbles jaymeb77, 29 Dec 2016 | Read review
5 of 5