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Four Points by Sheraton Kansas City Airport

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456 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Sunnyvale CA
Reviewed 4 days ago NEW

This is our business hotel. First, the pickup Van drivers are outstanding. The front desk staff was friendly and very helpful. The room are so-so. The bed was very nice, alot of cover on the bed to keep you warm. I was on the 5th floor and room were so what update. The A/C is a loud, but I live...

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Helpful?
Thank Michael N
Canada
Reviewed 2 weeks ago

Stayed only one night upon an evening arrival to Kansas City. Super convenient with a courtesy phone in the airport. They connect you directly to the shuttle driver who provides pick up instructions. Arrived in only 5 minutes. The next morning I used the shuttle again to pick up a rental car. The airport returns run every 20 minutes so...

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Thank momtravelswith3
Brasileia, AC
Reviewed 3 weeks ago via mobile

Great service. Friendly staff. Acceptable cleanliness but everything else is just average at best. From showers that don't drain well to toilets that need to be flushed 3 times to the paper thin walls that give you the pleasure of hearing midnight bathroom relief coming from the guy in the room above you. Restaurant menu is "Denny'sesque" and the bed...

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Helpful?
Thank S G
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear S G, Thank you for your recent stay and review of our hotel, always great to hear positive comments regarding service and staff friendliness. Sincerely, Brad Verkamp General Manager

Saint Joseph, Missouri
Reviewed 3 weeks ago via mobile

Nice clean rooms. Beds seem better than most. Actually a soft pillow instead of all the hard ones. I usually have to use my own. Staff are great. Asked for a bandaid and they brought me 3 and some gauss. Maid service without messing up your stuff.

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Helpful?
Thank cvaughn62
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear cvaughn62, Great to hear you had positive experience with our bedding package and experience our positive customer service. Hope to welcome you back if you travels bring you back to Kansas City in the future, Cheers, Brad Verkamp General Manager

Reviewed 3 weeks ago

This hotel is "home" to many airline crews when they lay over in K.C., so you know it's a nice place to stay. They were SO accommodating to us when we had accidentally booked at a different Four Points in the K. C. area. Angela C. at the front desk bent over backwards to arrange a room for us when...

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Helpful?
Thank pollye786
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear pollye786, Your glowing review brought a smile to my face and was shared with my entire team at our employee rally recently. Angela C. is a great asset to our team and it was great to hear she helped you out to ensure your satisfaction. Sounds like you have discovered many of our great amenities and I am glad...

Omaha, Nebraska, United States
Reviewed 4 weeks ago

Booked through Express Deals on Priceline. $74 and an amazing bargain. Hard to get to though, but once it was dark, the hotel lights helped. Comfortable king size bed with good pillows and bedding. Restaurant is ok for a quick bite. Very clean and very close to the airport.

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Helpful?
Thank Richard N
FourpointsKCI, General Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Dear Richard N, Outstanding you were able to book great value rate with our hotel. Always great to read positive reviews in regards to room comfort and staff friendliness. Hope to welcome you back next time you visit our great city, Sincerely, Brad Verkamp General Manager

Rahway, New Jersey
Reviewed 4 weeks ago

First time stay here [Airport location.] Staff was welcoming, room was nice and comfortable, had everything in the room i like, fridge, flat screen, bath, [some hotels only have showers] and great internet. I had to drive several miles for the food that i wanted but just hopped on the Interstate. Will be back.

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Thank TOMMY C
Reviewed 9 February 2017

I travel for business for a living. A hotel is a hotel no matter where you are. It's about the people and the service that makes a stay enjoyable and memorable. Angela C. was pleasant on the phone, and even more cheerful on check in. Stay was great thanks to Sheraton and Angela.

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Thank Eric W
Miami, Florida
Reviewed 23 January 2017 via mobile

Hotel is about 5-7 minutes from the airport. Cozy cabin type lobby. Rooms are up to date. Fridge in every room. Community microwaves on every floor. Small gym but has the basics. Nothing much around being that it's the airport location. Food in the Boulevard restaurant is good. Every dish I've had has been great.

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Thank FlyingStew75
Tracy M, Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Thanks for your recent stay with us while you were in Kansas City! I have shared your positive comments with all the team and I am glad we met your expectations. We look forward to seeing you again in the near future!

Reviewed 9 January 2017

Great hotel for business trips or family stay. In house restaurant that stays open till midnight was great since I flew in late. It has a pool which I did not use. Guest services is very friendly and they offer a shuttle to Zona Rosa. Very close from the airport.

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Helpful?
Thank Anil S
Tracy M, Manager at Four Points by Sheraton Kansas City Airport, responded to this review

Thank you for your recent stay with us while you were in Kansas City. I am glad the staff was friendly and that you enjoyed the shuttle to Zona Rosa. I am also glad you got to utilize the restaurant while you were here. I have shared all your positive comments with the staff and we look forward to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from Kansas City's airport, the Four Points by Sheraton Kansas City Airport provides a relaxing and quiet environment for business travelers and layovers. ... more   less 

Additional Information about Four Points by Sheraton Kansas City Airport

Address: 11832 NW Plaza Cir, Kansas City, MO 64153-1110
Region: United States > Missouri > Kansas City
Price Range: $118 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Kansas City Airport 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Four Points Kansas City Airport Hotel Kansas City
4 Points Kansas City Airport
Kansas City Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Kansas City Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Kansas City Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the 5th floor....”
 of 5 bubbles michaeln2013, 19 Mar 2017 | Read review
“SPG guests get the 4th floor and the rooms are nice.”
 of 5 bubbles 491anils, 8 Jan 2017 | Read review
“chose a room above the bottom floor”
 of 5 bubbles jilldF479HL, 7 Dec 2016 | Read review
“First floor away from elevator and Ice machine”
 of 5 bubbles Valleybrookln, 4 Nov 2016 | Read review
“Ask not to be put next to the mechanical room...very noisy!”
 of 5 bubbles MarilynB706, 24 Oct 2016 | Read review
5 of 5