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Ameristar Casino Hotel Kansas City

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Ameristar Casino Hotel Kansas City
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299 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Hotel Kansas City
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Showing 299: English reviews
Alturas, California, Usa
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 July 2015

This Casino Hotel is very nice. Our initial contact with some of the staff could of been better. Starting with the bell/or valet? at the front door who kind of asked us if we needed assistance and then walked away. After we unloaded our luggage my husband went to park the car. I entered to register and our party ended... More 

Helpful?
Thank ruralgal2013
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for taking the time to write this review. We strive to offer the best customer service and we apologize for your poor check-in experience. Please feel free to contact our Guest Experience Manager, Kathy DiSalvo, at (816)414-7402 if you would like to discuss this issue further. More 

Wilber, Nebraska
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2015

When we first checked in the front desk people and manager were certain our reservation was cancelled and we didn't have rooms if we weren't persistent we would've ended up driving all that way for nothing. After trying to get on the same page we ended up in a down graded room and wandered around to find our way to... More 

Helpful?
Thank Odvody A
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

We really appreciate you taking the time to write this review! We are always working to improve our guest experiences. Please feel free to contact our Guest Experience Manager, Kathy, at (816)414-7402 if you would like to discuss your visit further. More 

St. Louis, MO
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 July 2015

I've stayed at many places in the Kansas City area, but after I stayed here, I wouldn't consider anything else. It has always been quiet and has friendly staff. I enjoy the restaurants downstairs, as the coffee shop, steakhouse, and sports bar have never been a disappointment.

Helpful?
Thank Victor63021
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Wow! Thanks for the great review! More 

Saint Louis, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2015

I thought the hotel was clean and nice, but the other guests were typical late night people. We had to download a white noise app due to people hanging in the hallways talking well past 1 in the morning. The second night we had a kid next door trying to open the adjoining door around 12:30a. The bed are squeaky,... More 

Helpful?
Thank jkor76
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thanks for your feedback! We appreciate hearing from our guests and are always looking for ways we can improve our guest experience. More 

Ellsworth, Kansas
Level Contributor
160 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 25 June 2015

Had a Players Minisuite...bathroom was great with two separate sink/vanity areas and separated w/c and outside the bathroom there was a makeup stool, mirror and table top. Room itself was just an oversized king bedded room, comfortable but nothing special. Carpet appeared fairly new, bed was comfortable, there was supposed to be some drapes separating the bed area from the... More 

Helpful?
1 Thank Flipper1954
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for your feedback! We appreciate hearing from our guests as we strive to provide the best guest experience possible. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2015 via mobile

Me and my fiance with you the Ameristar Casino for our pre honeymoon. we rented a room for the night and it was stocked full of beautiful things. We went downstairs and had a very good dinner, it was a Friday night and had all you can eat crabs, with many other things from around the world at the bus... More 

Helpful?
Thank Byronward
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

We're so happy that we could be part of such a memorable event! Thank you for staying with us! More 

Riverside
Level Contributor
4 reviews
Reviewed 4 June 2015

Ameristar is a very good peaceful atomshopher. The staff is very nice and the rooms are very comfortable.It is just very nice and lots of things to do. They also have a pizza place and burger king. You have to stay herer

Helpful?
Thank 797feliciam
Management response:

We're blushing! Thanks for the 5 star review! More 

LINCOLN
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 June 2015

The Ameristar hotel in KC is very, very nice with several options for the type of room. Some have balconies, and some even have a whirlpool tub. All the rooms are very nice and the staff is very friendly and accommodating. In addition, the casino is large and is NOT smoky. Lot's of restaurants on the property to select from... More 

Helpful?
Thank SUZIE L
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thanks for the review! We appreciate it! More 

Evansville, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2015

I traveled to the Ameristar for a two-night weekend stay with a group. We had booked a group rate which was a nice discount, but three or four of us had to hound the hotel in order to finally get on the phone to set it up. Our group easily used up the block of rooms plus some. One of... More 

Helpful?
Thank Mariabronn
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

Thank you for taking the time to write this review. We work hard to provide excellent experiences for all of our guests. We will use this as an opportunity to improve upon the experience we provide our guests. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2015 via mobile

we decided to have a mini family vacation and this place is awesome.. Arcade and movie theatre for the kids not to mention insight childcare.. And the buffet.., delicious!!! We will definitely be back

Helpful?
Thank barbieshull
Joseph S, Social Media Specialist at Ameristar Casino Hotel Kansas City, responded to this review

We're glad you had such a great stay! We're excited to welcome you and your family back to our property! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. ... more   less 

Additional Information about Ameristar Casino Hotel Kansas City

Address: 3200 North Ameristar Drive, Kansas City, MO 64161
Region: United States > Missouri > Kansas City
Price Range: $146 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Kansas City 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Ameristar Hotel Kansas City
Ameristar Casino Kansas City Mo
Ameristar Kansas City
Hotel Style:
#9 Luxury Hotel in Kansas City
#33 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel Kansas City staff and other travellers.
13 questions
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27 days ago
5 months ago
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Blue Springs, Missouri
over a year ago

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Questions? Get answers from Ameristar Casino Hotel Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the room number the closer to elevators, rooms on second floor are on main level”
  • Room number
  • 2 queen room
  • View down
  • Magnification mirror
  • Shower and toilet
  • Vanity area
  • Foyer
  • TV/table area
 of 5 bubbles BryanF981, 5 Oct 2016 | Read review
“No need to think about it... just show up.”
 of 5 bubbles 956jennya, 29 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles 820karlr, 12 Aug 2016 | Read review
“get a room far from elevator quieter”
 of 5 bubbles gslincorp, 20 May 2016 | Read review
“Request rooms with a front view to avoid only seeing air conditioners on the roof.”
 of 5 bubbles qbaird, 7 May 2016 | Read review
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