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The grounds were immaculate as was the lobby and my room. I found the desk clerk to be very friendly and helpful in suggesting some nearby locations to eat ranging from a simple fast food joint to good sit-down barbecue or other cuisine. The room...More
We arrived 30 minutes early and asked if we could check in a little early. Joshua at the front desk said "Absolutely" (great customer service)! We asked about BBQ and he gave us a place close by that turned out to be delicious. Every employee...More
Comfortable room, clean hotel, helpful staff. Wish there were eating places within walking distance. By car only 5 minutes away plus Walgreens. Have stayed there before, will stay there again. On game day shuttle to football or baseball stadium -very convenient.
This hotel is near the Kansas City Chiefs Stadium however, management are not on top of what is going on in their area. Knowing that a game was to start at 330 should have alerted management that people would want to check in by 2-230...More
1 Thank DRLR D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports ComplexResponded 4 September 2016
Dear DRLR D,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. Thank you for your high rating on the Sleep Quality. However, we sincerely apologize if the...More
We spent two nights here, as we attended a concert at the nearby Starlight Theater. The staff was friendly & helpful. No problems with our reservation. The room was clean and equipped well with a nice TV and fridge. The A/C was fine, even in...More