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Crowne Plaza Hotel Kansas City Downtown

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Traveller (123)
Room & Suite (71)
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Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(186 reviews)
“sprint center”(59 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Kansas City Downtown
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Offers from Crowne Plaza Hotel Kansas City Downtown
Special Offer: Book Direct and Save
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Reviews (887)
There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
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346
260
136
83
54
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All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blocksgreat customer serviceupon checkbusiness tripan older hotelshuttle serviceroxannegarageconference
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21 - 25 of 879 reviews
Reviewed 4 weeks ago

I stayed here during the end of the women's ncaa basketball tournament and the beginning of a Main Street Now conference. This was the over flow hotel, but I am so glad I chose to stay here. The rooms were clean, the staff was attentive...More

Thank BBSHA2012
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for taking time to leave us this great review! I am so glad that you enjoyed your stay with us. I'll be sure to pass your compliments on to Kaleigh and her supervisors. We look forward to your next visit with us here...More

Reviewed 4 weeks ago via mobile

Nice hotel with good gym and room. Found the room noisy through the night and could hear what I believe was next doors shower. Also found that the air con made strange noises through the night which startled me - I'm a super light sleeper...More

Thank Bellax2016x
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for taking the time to leave this review! I'm sorry that your room was noisier than expected. I'm glad that you were able to enjoy our gym. Hopefully we'll see you back soon and you can try out our pool! Thanks for choosing...More

Reviewed 4 weeks ago

Clean rooms, easy to access the parking garage, simple straight forward payment. Kaleigh at the front desk was warm, personable, and is clearly there to make your stay very enjoyable. Before I even had to ask about anything with the hotel, she had already laid...More

Thank Greg T
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for your great review! I'll pass your compliments on to Kaleigh and her supervisors. We are very proud to have her on our team. Thank you again for choosing Crowne Plaza, and we hope to see you next time you're in the area!

Reviewed 5 weeks ago via mobile

We had incredible service with TJ and the entire staff. They were so accommodating and willing to work with us on our visit. Would completely recommend to anyone and will be staying again in the near future!

Thank Decker G
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you so much for taking the time to give us your feedback! I am happy to hear that you enjoyed TJ and his staff, and I will pass your compliments on to them. We hope to see you next time you're in Kansas City!

Reviewed 5 weeks ago via mobile

I've been coming here for about four years and each time the kitchen gets worse and worse. Appeantly I can only order certain things depending on whether the kitchen feels like making it or stocking it. And this new late night menu is a joke....More

Thank Heather C
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 weeks ago

Thank you for leaving us this feedback. I am sorry that we failed to meet your expectations and I will be passing your comment along to the appropriate management. I am glad to hear that you enjoyed Rozann, though! Thank you for choosing Crowne Plaza...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
USD 148 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 148 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (123)
Room & Suite (71)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amanda D
22 March 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"I guess I just got lucky"
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"Awesome view, accessibility, great restaurant, Starbucks in the lobby, shuttle service"
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"Try to get a room higher up and away form the two sets of elevators"
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"I loved the 10th floor. Good views and Quiet"
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