We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Kansas City Downtown

Save
Traveller (123)
Room & Suite (71)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(186 reviews)
“sprint center”(59 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Kansas City Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Hotel Kansas City Downtown
Special Offer: Book Direct and Save
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (886)
Filter reviews
878 results
Traveller rating
345
260
136
83
54
Traveller type
Time of year
LanguageEnglish
More languages
345
260
136
83
54
Show reviews that mention
All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blocksgreat customer serviceupon checkbusiness tripan older hotelshuttle serviceroxannegarageconference
FilterEnglish
Updating list...
1 - 5 of 878 reviews
Reviewed 2 days ago via mobile

I stayed at the Crowne Plaza with a group of friends on a trip. The staff was very friendly and helpful. The hotel offers a shuttle that will take you to locations near the hotel. However, the hotel is located downtown and is only a...More

Thank GLahr20
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded yesterday

Thanks for taking the time to leave us your feedback! I am so happy to hear that your stay with us was great! We take great pride in being able to provide great experiences with our awesome staff and location. We look forward to seeing...More

Hotel's Favourite
Reviewed 17 December 2017

A bit older facility; not as polished or as gleaming as newer hotels. But this place truly works to solve customer problems and the staff goes out of its way when something is amiss. Example- whether by mistake or not we had a couple of...More

3  Thank Robert W
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 19 December 2017

Thank you so much for this great review of Crowne Plaza Kansas City Downtown! Our goal is to provide exceptional customer service to every guest. I'm so glad we were able to efficiently solve this problem for you. Regarding our older facility, we are soon...More

Reviewed 2 days ago

My room was great, the location was perfect (1 block from convention center), and the staff was exceptional. Each and every staff member was friendly, courteous, and professional, and even with that rating, Kaleigh actually stood out. Kaleigh continually went the extra mile with area...More

Thank Bob A
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 days ago

Thanks so much for leaving your feedback for us! I am so glad to hear that your stay with us was exceptional! I will be sure to pass your praise on to Kaleigh and her managers. We hope to see you again soon! Thank you...More

Reviewed 3 days ago via mobile

This hotel gets 2 stars for perfect location for going to the music hall, really just 2 minutes walk away and nice quiet room with a comfortable bed. In a 2 night stay Tiffany at the front desk was nice and helpful. No one else...More

Thank Jennifer B
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 days ago

Thank you so much for taking the time to share your experience with us. I am so sorry to hear that it was sub par, as we do take great pride in providing great experiences to all of our guests. I will pass your experience...More

Reviewed 4 days ago via mobile

When I checked in on Friday the associate Rosalind, asked what brought us to town and I mentioned it was our wedding anniversary. Not only did she upgrade our room type but when we arrived back in our room on Saturday night there was a...More

Thank Brian S
Response from Maranda J, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 days ago

Thank you so much for leaving us your feedback! I am so glad to hear that Rosalind was able to help you have a fantastic weekend! I will pass your praise on to her and her management. Hopefully we see you for next year's anniversary!...More

View more reviews
Most Booked Properties in Kansas City
See allSee all
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 148 - USD 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 148 - USD 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (123)
Room & Suite (71)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amanda D
22 March 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"I guess I just got lucky"
Read review
"Awesome view, accessibility, great restaurant, Starbucks in the lobby, shuttle service"
Read review
"Try to get a room higher up and away form the two sets of elevators"
Read review
"I loved the 10th floor. Good views and Quiet"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing