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Crowne Plaza Hotel Kansas City Downtown

813 reviews
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Traveller (115)
Room & Suite (48)
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Overview
  • Excellent39%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(170 reviews)
“sprint center”(58 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Kansas City Downtown
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Reviews (813)Write a Review
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All reviewspower and light districtfront desksprint centerthe executive loungemusic hallking suitevalet parkingtwo blockshotel staffgreat customer serviceupon checkan older hotelbusiness tripshuttle servicenivearoxannegarage
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1 - 5 of 805 reviews
Reviewed 5 days ago via mobile

I want to give a shout out great service Rachel bartender at Kansas City downtown Crowne Plaza. Well done thanks so much I arrived very late after a long day and she took great care of our group abcdefgh abcdefgh abcdefgh

Thank mariated5502
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 days ago

Thank you for this review! I will pass along your compliments of Rachel, she always does such a great job. Thank you for choosing Crowne Plaza Kansas City Downtown, and we hope to see you again soon!

Hotel's Favourite
Reviewed 21 October 2017 via mobile

This hotel is excellent for vacation if you want to visit the city the staff is super friendly is also the sales manager this lady is super friendly and nice you make my stay very welcoming The rooms are updated in the views from the...More

Thank ULISES818
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 24 October 2017

Thank you so much for this review of Crowne Plaza Kansas City Downtown. I'm so glad to hear you enjoyed your stay with us! If your travels ever bring you back to our area, I hope we get the pleasure of seeing you again.

Reviewed 5 days ago

My girlfriend and I were in town for a Raiders game (she is a Raiders FAN-a-tic), Our flight arrived prior to the normal check-in time. I called after we landed and asked i we could check our luggage or get an early check in. We...More

Thank Michael P
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 4 days ago

Thank you for this great review of Crowne Plaza Kansas City Downtown, Michael! I hope you both enjoyed your time in Kansas City, and at the football game. I will definitely pass along your compliments of Shane and Ashley to their supervisor so they can...More

Reviewed 3 weeks ago via mobile

My wife and I️ stayed here Nov 24-26 celebrating our wedding anniversary. From the first interaction and the last. The service was top notch. Great hotel amenities and just 2 blocks from the district area which is great. The hotel also offers a shuttle that...More

Thank BennyBoom11
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 2 weeks ago

Thank you so much for this great review of Crowne Plaza Kansas City Downtown. I'm so happy we could make your anniversary special, and congratulations! I will definitely pass along your compliments of TJ and Roxanne. We really appreciate their dedication to exceptional customer service....More

Reviewed 4 weeks ago via mobile

Great location in the heart of Kansas City with a short walk to the power light district. The staff provided excellent service and nothing was too hard for them The room was modern, warm and sound proof.

Thank shaned136
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 3 weeks ago

Thank you for this great review of Crowne Plaza Kansas City Downtown. I'm so glad you enjoyed your stay with us. If you're ever back in our area, I hope we get the pleasure of seeing you again!

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Traveller (115)
Room & Suite (48)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (100)
Bathroom (7)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 169 - USD 306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 169 - USD 306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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