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Extended Stay America - Kansas City - Country Club Plaza

162 reviews
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Traveller (33)
Room & Suite (21)
Dining (2)
Overview
  • Excellent19%
  • Very good19%
  • Average26%
  • Poor16%
  • Terrible20%
Travellers talk about
“full kitchen”(11 reviews)
“self catering”(2 reviews)
“kitchen stuff”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Kansas City - Country Club Plaza
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)Write a Review
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All reviewsfull kitchenself cateringkitchen stuffcoffee maker in roomcountry club plazastove toproom was cleanhome away from homethe holiday innbreakfast barone night staythe general managerrestaurants and shoppingsprint centerivetteshowtimewestport
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A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

The service was horrible! The room smelled like the previous guests smoked in the room! The sheets were obviously not changed! When we requested for new pillows and sheets, the employee rudely told us to get it ourselves! The management should seriously do something about...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 2 weeks ago

Thank you for evaluating your stay. We are sorry for the cleanliness problems you encountered with your room and that our team didn't catch this before your arrival. Your feedback has provided us the opportunity to improve our service delivery. We will share your concerns...More

Hotel's Favourite
Reviewed 9 July 2017

I wasn't expecting much for this price, but it was very clean, quiet, and bright. It is close to the Country Club Plaza where there are tons of restaurants and shopping. Free and plentiful parking. Grab N Go breakfast in the morning. Comfy pillows and...More

Review collected in partnership with Extended Stay
Thank jlmason1s
Response from 00esa, General Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 10 July 2017

Thank you for being our guest at Extended Stay America - Kansas City - Country Club Plaza. We are thrilled to know you were comfortable here and that our location close to various attractions of the city was ideal for your needs. I will be...More

Reviewed 5 weeks ago

We drove from Texas to Kansas to support our nephew whose high school football team was playing in a Kansas State Divisional Championship Game. Afterwards, we drove from Kansas to visit family in Kansas City before driving back to Texas. We reserved two rooms for...More

1  Thank jufi788
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 4 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 26 November 2017

Not at all happy with this hotel. Everything in Kansas was perfect except our stay at the hotel. Fix your showers, stop accepting pets unless housekeeping can clean the left over fur properly, get an exterminator to get rid of the roaches, hiring more front...More

Review collected in partnership with Extended Stay
Thank jauriceh
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 29 November 2017

It is very disheartening to read you were unhappy with your stay. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are appreciated, and it has initiated additional training for our associates as we continuously improve....More

Reviewed 22 November 2017

The front seat clerk was absolutely rude. She did not want to help us at all at check in. The hotel stunk. The nightstand had rubber gloves on it at check in. There was trash in receptacles, dirty plastic ware in refrigerator. Loud noisy party...More

Review collected in partnership with Extended Stay
Thank jeremybB521LH
Response from 00esa, Manager at Extended Stay America - Kansas City - Country Club PlazaResponded 24 November 2017

Thank you for choosing to stay at our hotel once again. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 104 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 104 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (33)
Room & Suite (21)
Dining (2)
Hotel & Grounds (17)
Bathroom (8)
Questions & Answers
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Slee0322
17 November 2015|
Answer
Response from vguerke | Property representative |
Thank you for your inquiry! The Extended Stay America - KC Country Club Plaza location does not offer transportation services however, taxi service is available to and from the greyhound station. I am unsure of the cost but... More
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Room Tips
"just not room 301"
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"Ask for the quiet side of the hotel"
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"Go to the marriot for their extended stay packages"
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"We did get lucky in that we did have a good view of the Plaza lights from our room."
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