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The Raphael Hotel, Autograph Collection

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The Raphael Hotel, Autograph Collection
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804 Reviews from our TripAdvisor Community

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Showing 800: English reviews
Reviewed 15 January 2017 via mobile

My husband and I stayed overnight to enjoy a night out. The staff was wonderful from the complimentary valet to the front desk. The room was spacious, comfortable and beautiful. The view of the Plaza was beautiful. Will definitely be staying here again!

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Helpful?
Thank Ciara C
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Ciara, Thank you for being our guest, and taking the time to share your thoughts about your recent stay with us. We will look forward to your return!

Hartland, Connecticut 06027
Reviewed 14 January 2017

From the moment I arrived, I knew I'd be thrilled! Warmly welcomed by Alexa, I was provided a complimentary room upgrade to a king suite with a view of the plaza. Then, I realize my package includes a gift card at the lovely restaurant, 2 breakfast vouchers as well as wine and chocolates! I had to call down for a...

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Thank Matthew R
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Matthew, Thank you for very kind review, and sharing your experience. We are pleased you enjoyed your package, and will make certain to share your comments with both Alexa and Nancy! Thqank you for being our guest.

Jonkoping County, Sweden
Reviewed 30 December 2016 via mobile

First off, let me warn you that I haven't read all the reviews for this hotel. I mainly picked it for its fantastic views of the Country Club Plaza's lights. This is an older hotel, which has been nicely upgraded. If you're into new, this may not be the place for you; however, if you give it a try, I...

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Thank ce650
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

ce650, Thank you so much for all your kind words and thoughts. We truly appreciate your efforts and comments! We promise to share them as well with all of our Associates in Chaz and the hotel. Thank you for being our guest, and we hope to have the opportunity to serve you again soon!

Kansas City
Reviewed 29 December 2016 via mobile

We spent the night here for my birthday. The room is so beautiful and elegantly appointed. We requested a room overlooking the Plaza so we could see the Christmas lights. The staff is always very kind and helpful. The restaurant is truly outstanding. All the Plaza shops are just across the street so you can walk everywhere you need to...

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Helpful?
Thank dixiepeach
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

dixiepeach, Thank you for being our guest at the Raphael Hotel and Chaz on the Plaza. We certainly appreciate your kind comments and review. We hope to have the opportunity to host you again in the new year! HAPPY NEW YEAR!

Tulsa, Oklahoma
Reviewed 27 December 2016

My wife and son have been going to Kansas City for Christmas the last few years. Our usual hotel has not been well maintainedc so we tried the Raphael this year and everyone was very pleased. Very attentive and friendly staff. Our two bedroom suite was well appointed and very clean. The rooms had a nice view of the Plaza....

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Thank TulseyTed
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

TulseyTed, Thank you for choosing the Raphael Hotel for your Christmas getaway. We certainly are pleased you enjoyed your visit, and thank you again for taking the time to share your thoughts about your stay with us. We will hope to see you again next year, if not sooner! Happy New Year...

Juneau, Alaska
Reviewed 19 December 2016

The Raphael Hotel is as nice a hotel you will find in KC. The service is top notch and you get a great view of the plaza. We were celebrating my wife's birthday and she loved every part of our stay. Dinner at Chaz was very good. We had Sea bass and Tenderlion both were top notch. The She crab...

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Helpful?
Thank drb945
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

drb945, Thank you for being our Guest, and for taking the time to share your experience. We appreciate your many thoughtful comments, and hope your wife's Birthday was enjoyable! We hope to see you again! Happy Holidays!

Fraser, Colorado
Reviewed 15 December 2016

I have wanted to stay at the Raphael since going to Chaz for happy hour last May. My husband had a business trip to KC and thought I would join him to enjoy the Country Club Plaza while he was in meetings. I love old historical hotels. It's a Marriott Autograph Property so you still earn Marriott rewards points too....

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1Thank Bcogswell
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Happy Holidays Bcogswell! Thank you so much for taking the time to share your thoughts about your recent stay with us! We certainly appreciate all your kind words. Please come back and see us again in the summer as well. The Country Club Plaza and Brush Creek are beautiful that time of year.

Topeka
Reviewed 6 December 2016 via mobile

This is a wonderful hotel close to the Plaza. The service, ambiance and everything about this hotel is unsurpassed. We stayed here to celebrate our birthdays and were treated like royalty. We were given chocolates and a bottle of wine. I cannot rave enough about this fine hotel.

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Thank tommyboyks
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

tommyboyks, HAPPY BIRTHDAY! Thank you choosing the Raphael Hotel to celebrate your special day! We also appreciate your many kind comments and review. We hope to see you again soon....

Leawood, Kansas
Reviewed 6 December 2016

We were one of 5 couples for our annual Sunday night Christmas time getaway.. Check in time is 4:00, but room wasn't ready until 5;00. Asked front desk to call me on cell phone when room was ready but they never did. All of us went to their bar for drinks. Server put some kind of electronic devices on the...

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1Thank 123FrankX1
Patrick J, Front Office Manager at The Raphael Hotel, Autograph Collection, responded to this review

Dear Frank, Thank you for joining us again at the Raphael Hotel. While I am happy to hear you enjoyed your stay, it is clear a few areas of your visit did not meet your - or - our expectations. We appreciate your feedback. Please be rest assured these items will be addressed for the future. Best Regards, Patrick

Reviewed 4 December 2016 via mobile

Just a great place! Staff was excellent and so friendly and professional. The bed and all amenities were perfect! Would love to have stayed a couple more days! The King Suite was the perfect retreat to a late night arrival.

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Thank Jan M
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review

Jan M, Hopefully your next visit with us will not be so quick! Thank you for taking the time to share your thoughts. We appreciate your efforts, and kind words!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2015 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation. ... more   less 

Additional Information about The Raphael Hotel, Autograph Collection

Address: 325 Ward Parkway, Kansas City, MO 64112
Region: United States > Missouri > Kansas City
Price Range: $270 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Raphael Hotel, Autograph Collection 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
The Raphael Hotel, Autograph Collection Hotel Kansas City
Raphael Hotel Kansas City
Raphael Kansas City
Hotel Style:
#1 Romantic Hotel in Kansas City
#1 Business Hotel in Kansas City
#1 Luxury Hotel in Kansas City
#2 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from The Raphael Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from The Raphael Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an "05" room. 105, 205 etc.”
 of 5 bubbles smccrae2017, 13 Feb 2017 | Read review
“Even numbers face the Plaza, and the christmas ligjts were still on!!!”
 of 5 bubbles MarciaLHansen, 22 Jan 2017 | Read review
“Higher floors may limit traffic noise...”
 of 5 bubbles MatthewR563, 14 Jan 2017 | Read review
“We had rooms 701-702 with a common room in between. Floor was very quiet. NIce view of plaza.”
 of 5 bubbles TulseyTed, 27 Dec 2016 | Read review
“Request plaza view”
 of 5 bubbles drb945, 18 Dec 2016 | Read review
5 of 5