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Great customer service! From the free parking and valet service to the checkin process, their service is top notch. Beautiful rooms reminiscent of old southern homes with lots of charm. Great food, decent workout facility. Very safe and clean. Highly recommend
Everyone from the valet to reception to concierge to housekeeping was superb at the Raphael. We had almost forgotten how great service can be after staying in so many hotels that have forgotten what hospitality is all about, much of it just having to do...More
I was here 3 years ago and had such wonderful memories that I knew this was the place for me during this 3 day business trip. It is still one of the most exquisite hotels I've ever stayed in with beautiful, comfy bedding, luxurious towels...More
Stayed an evening at the Raphael Hotel recently (after several years away) and we arrived and left happy to know that nothing has changed. The hotel still demonstrates excellent service, excellent accommodations, and makes feel like you are valued and cared for.
Lots of hotels...More
The room was tiny and the bathtub even tinier. We live in KC and just wanted a couples getaway and it was a good location so that was nice. The rooms are nothing to wow about. The view was just ok we were on the...More
Response from Patrick J, Front Office Manager at The Raphael Hotel, Autograph CollectionResponded 3 weeks ago
Thank you for staying at the Raphael Hotel and providing your valuable feedback. I apologize that we missed the mark and did not meet your - or - our expectations. I will be sending you a message to find out more about where...More
Yes we have complimentary charging stations available in our parking facility. We also provide complimentary valet parking for our guests, please inform our valet if you require the charging service, or they are... More
Yes we have complimentary charging stations available in our parking facility. We also provide complimentary valet parking for our guests, please inform our valet if you require the charging service, or they are available for self service if you prefer.