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03/12/2017 04/12/2017
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    InterContinental Kansas City at the Plaza

    401 Ward Pkwy, Kansas City, MO 64112-2102
    011 61 1800 760 595
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    03/12/2017 04/12/2017
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     5 people are viewing this hotel
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    Traveller (296)
    Room & Suite (161)
    Dining (18)
    • Excellent56%
    • Very good24%
    • Average10%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “concierge floor” (94 reviews)
    “craig walter” (82 reviews)
    “reuben” (21 reviews)
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    4.0 Star Hotel
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    3 Dec.4 Dec.
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,582)
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    1 - 5 of 1,567 reviews

    Reviewed 4 days ago via mobile

    Not quite a five star place but it is definitely a cut above average. Room was spacious and nice view. Close to several nice restaurants and shopping areas. The newly remodeled cafe/bar was a Little bright to my taste but food was good.

    Thank Owen D
    Hotel's Favourite
    Reviewed 28 September 2017

    The hotel did a great job keeping room temperatures nice and cool during an awful heat wave outside, with THI in the upper nineties. The art fair was going on at the Plaza across the street, and that made for great views out the window....More

    Thank Will S
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 29 September 2017

    Dear Will S, Thank you for your comprehensive feedback and for sharing your experience on TripAdvisor. The unseasonably high temperatures last week were summer’s last hurrah. We’re glad to learn you felt the temperatures inside the hotel were kept at a very comfortable level during...More

    Reviewed 6 days ago

    No hot water, a crack through the bathroom sink (see picture) and a closet door handle that comes off in your hand locking you out of the closet (Room 1103). How much less could you ask for on the Concierge level? Well, try 3 calls...More

    2  Thank FreqTraveler35
    Response from Mikel R, General Manager at InterContinental Kansas City at the PlazaResponded 4 days ago

    Dear FreqTraveler35, I was happy to read you enjoyed our staff, large guest rooms and wonderful food, but disappointed that you had an issue with the closet door and hot water in your guest room. I have forwarded those comments to our engineering staff to...More

    Reviewed 1 week ago via mobile

    Libby was the perfect host at the the bar, after a long trip of 24hr flight, she kept the bar open and kept us company while she was closing. We wanted only a beer, and she did more by staying after her shift was over....More

    Thank Giacomo D
    Response from Mikel R, General Manager at InterContinental Kansas City at the PlazaResponded 5 days ago

    Dear Giacomo, Thank you for sharing the wonderful experience you had at American Slang on TripAdvisor. Libby is a fantastic employee who has created an great atmosphere for our guests at the hotel's new restaurant. We hope you can visit us again very soon. Sincerely,...More

    Reviewed 1 week ago via mobile

    Stopped by for after dinner drinks. Great enviromnent...fireplace, and piano entertainment. Excellent bartender and servers. Stayed longer than we had planned. Great view of the plaza from the balcony.More

    Thank Kevin P
    Response from Mikel R, General Manager at InterContinental Kansas City at the PlazaResponded 5 days ago

    Dear Kevin, Thank you for sharing your wonderful experience at our new restaurant American Slang. Our staff has created a wonderful environment for our guests and the bar offers live music 6 days a week. We hope you can join us again for another great...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
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    • Bar/Lounge
    • Outdoor pool
    • Price range
    • USD 169 - USD 364 (Based on Average Rates for a Standard Room)
    • Hotel class
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    • #12 Family Hotel in Kansas City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 371
    • Reservation Options
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    • Location
    • United States >
    • Missouri >
    • Kansas City
    • Also Known As
    • Intercontinental Kansas City At The Plaza Hotel Kansas City ,
    • Kansas City Intercontinental ,
    • Fairmont Hotel Kansas City
    Add Photo Photos
    Traveller (296)
    Room & Suite (161)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (178)
    Bathroom (23)
    Business Centre & Event Rooms (6)
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    1.15 km away
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    .62 km away
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    .53 km away
    Embassy Suites by Hilton Hotel Kansas City - Plaza
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    1.16 km away
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    PattyCakes S
    27 July 2017|
    AnswerShow all 4 answers
    Response from Marion B | Reviewed this property |
    I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
    21 July 2017|
    AnswerShow all 3 answers
    Response from Renee B | Reviewed this property |
    I am not sure, but if you have a room with a balcony you can smoke out there
    Brian K
    24 May 2017|
    AnswerShow all 8 answers
    Response from Kara H | Reviewed this property |
    Ours was! The hotel was recently renovated so our room was in excellent condition.
    Room Tips
    "Get a view overlooking the fountain"
    Read review
    "If they give you room 230, just say no."
    Read review
    "Every room has a great view"
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    "Can't help you herel They all appear to be ugly."
    Read review
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