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Kansas City Marriott Downtown

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Traveller (277)
Room & Suite (149)
Dining (38)
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Overview
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,224)
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Traveller rating
354
436
245
108
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354
436
245
108
64
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All reviewsconvention centermain towerpower and light districtthe concierge loungepower striplobby barwithin walking distancetop floorattending a conferenceguest servicesself parkbusiness travelercoffee makervalet parkingelevatorskywalkmetropolitan
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301 - 305 of 1,207 reviews
Reviewed 26 July 2016 via mobile

The staff for the most part was efficient and friendly except the bartenders. Being busy isn't a good reason for skipping common courtesy. Perhaps they were having a bad weekend or were told to stay within a certain space and not make contact or acknowledge...More

Thank Geranium07
Response from David T, Manager at Kansas City Marriott DowntownResponded 27 July 2016

Thank you for taking the time to post your comments, we rely on all types of feedback to help us improve our operations. I do apologize that the bartenders did not provide you with the service you , and we, expect. We certainly expect them...More

Reviewed 26 July 2016

I am giving this hotel and average rating for several reasons: 1. They struggle with big crowds 2. Could not give quick advice on good breakfast location on a weekend 3. You can hear a lot of noise outside of rooms (door slams, voices). 4....More

Thank Michael O
Response from David T, Manager at Kansas City Marriott DowntownResponded 27 July 2016

Tank you for your comments. Our goal is to provide excellent service to all our guest so that they leave 100%V satisfied. I do apologize that we did not meet this goal during your stay. We were very busy during your stay but that is...More

Reviewed 24 July 2016

I stayed at the Marriot while in Kansas City for a conference held at the adjoining conference center. The hotel is beautiful - and large - covering two towers facing onto a central square. The staff was great to work with and I enjoyed the...More

Thank diva3713
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 August 2016

Thank you for your review. We are delighted that you had a great stay and that you found it very convenient to get to and from the Convention Center. I am pleased to hear that our staff assisted you and were great hosts to you...More

Reviewed 24 July 2016 via mobile

We had three rooms at this hotel for one night. We had another reservation through hotwire at a hotel nearby that would not accommodate the nine people in our party. So hotwire rebooked us with the Marriott. Initially the Marriott said that they could only...More

Thank ckreeves99
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 August 2016

Thank you for your review. I am pleased that Rose was able to assist you with your room reservations and that we were able to accommodate everyone in your party. We try to honor all room type requests, but there are times that we are...More

Reviewed 22 July 2016

My wife and I celebrated our 1st year anniversary at Kansas City Marriott Downtown 10 years ago. At that time, when we arrived, we were welcomed with a Happy Anniversary Card along with a bottle of wine. It really made our day. Fast Forward to...More

Thank Jimmy G
Response from David T, Manager at Kansas City Marriott DowntownResponded 24 July 2016

Thank you for taking the time to write such a nice review of your recent stay with us. and Happy Anniversary again. We are thrilled that we were able to be part of your celebration and to make it a memorable experience for you. I...More

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Most Booked Properties in Kansas City, MO
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 201 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 201 - USD 382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (277)
Room & Suite (149)
Dining (38)
Pool & Beach (3)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
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Jennifer B
1 June 2017|
AnswerShow all 6 answers
Response from Alvaro C | Reviewed this property |
Yes.
0
Votes
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tracy d
3 May 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
michelefO3769SU
17 April 2017|
AnswerShow all 4 answers
Response from Beth M | Property representative |
Our hotel is located downtown Kansas City. You should always be aware of your surroundings. At night we recommend to walk in pairs or with a group of people. We look forward to your visit.
1
Vote
Room Tips
"Away from elevators is good. request a suite if you can get one."
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"Rooms away from the elevator banks are most quiet"
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"If you want to be in the building with all of the amenities ask for it when you book or when you arrive."
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"High Floor either 16 or 17 for best views"
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