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Kansas City Marriott Downtown

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1,002 Reviews from our TripAdvisor Community

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There are newer reviews for Kansas City Marriott Downtown
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Showing 992: English reviews
Omaha, Nebraska
Reviewed 29 September 2015

This is a great location in Kansas City. Quick access to almost everything and walking distance from Power and Light. The property is clean, spacious, and well appointed. The rooms were quiet and comfortable. It is the staff that makes this place a must. Some of the nicest, most friendly and accommodating employees. What a nice weekend retreat.

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Helpful?
Thank lizmar2
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post the feedback from your recent stay. I am glad to hear that your stay was enjoyable and that our downtown location worked out well for you. Just to let you know we will be starting renovations of our guest rooms in the near future and I know you will be even more...

Dubuque, Iowa
Reviewed 24 September 2015

Very nice hotel. The touch-screen elevator was pretty cool. It was the first time I've ever seen that. The hotel is also centrally located for any events held at the KC Convention Center. The hotel staff is very helpful and friendly -- including the room service staff. The young woman who brought dinner to my room was friendly and seemed...

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Helpful?
Thank Sandy W
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. We are happy to hear that you had a wonderful stay at our hotel and that our staff gave you great service. I am pleased that you liked our new elevator system. We have been receiving many compliments from our guests as it is more quick and efficient. We appreciate you recommending our hotel and...

Milwaukee, Wisconsin
Reviewed 23 September 2015 via mobile

This hotel is perfect for business or personal travel. Located right in downtown KC within a short walk from Power and Light, the Convention Center and much more. Friendly and accommodating staff adds to the hotel's charm. I definitely recommend this hotel.

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Helpful?
Thank Kristen W
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice comments about your recent visit. We are delighted that you enjoyed our hotel and the service you received from our staff. We appreciate you recommending our hotel and we look forward to seeing you again.

Reviewed 22 September 2015

This is a very nice hotel that I will never stay at again. It is located close to most of the area's attractions and nice restaurants and has a beautiful lobby. However, there is a lot wrong here: Even with a convention rate, the room (after the obligatory alien probe level taxes are added in) was over $150 a night...

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Helpful?
Thank Unavid
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. I am sorry that we did not meet your expectations during your recent stay as we strive for 100% guest satisfaction. We are in our final stages of planning our guest room renovation that will be starting in 2016. Some of our rooms do have refrigerators, but we will be adding them to all of...

Wichita, Kansas
Reviewed 22 September 2015

We stayed here the weekend of Sept. 18-20,2015. I read several negative reviews on the hotel and was concerned, but we were booked here as part of a wedding group. I found the hotel and our room to be very nice. It's true that it did not scream modern Decore, however, it was clean, and very comfortable with a great...

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Helpful?
Thank Kevin B
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments concerning your recent visit. We are delighted that you had a very relaxing and comfortable stay with us at the Kansas City Marriott Downtown. I am pleased that you enjoyed your breakfast in our Metropolitan KC restaurant and that all of our associates were Brilliant hosts. We have an upcoming guest room renovation that will...

Denver, NC
Reviewed 22 September 2015

Nice hotel. Staff is very nice and helpful, Rooms are spacious and quiet. Restaurant is pricey-although not terrible compared to comparable restaurants in the area and the food was good. The breakfast buffet was nice, but it too is pricey. $16 for full bar, $11 for cold items. We would stay here again.

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Helpful?
Thank ksran2
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. I am pleased to hear that you enjoyed our hotel and that our staff gave you great service. I am glad that you thought our buffet in the Metropolitan KC restaurant was good and I will share your comments about our pricing to our Food & Beverage Director. Thank you for staying with us and...

Glen Ellyn, Illinois
Reviewed 21 September 2015

I like this as a conference hotel because they have a great lobby for meetings, coffee, cocktails, it is very close to the convention center, and they have a large amount of breakout rooms centrally located that makes it convenient. The staff is polite and helpful. They have an adjoining hotel kitty corner with an interior access way which I...

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Helpful?
Thank Chicagotraveler42
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay at our hotel. I am happy to hear that you found our Lobby and Bar Central area relaxing. We have received many compliments from our guests that this is a great place to socialize with their friends and coworkers. We are very close to many local attractions...

Vancouver, Washington
Reviewed 20 September 2015

I'm not sure how they put people near the elevators in this hotel. It's extremely noisy. The elevator call dings loudly. It sounds like a doorbell ringing inside of your room. I could hear people using the restrooms and flushing toilets as if they were in my room. I could hear someone practicing music for hours and I was on...

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Helpful?
Thank KendraDawnRN
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your comments about your recent stay. I do apologize for the various noise issues that you encountered while being with us. I will be sharing your comments with the appropriate team so that the issues can be addressed. I am glad to hear that you found the bed comfortable and our staff...

Reviewed 19 September 2015 via mobile

Hotel was very nice. Staff was friendly right when I walked in. I appreciated the parking vouchers i received at check in, made getting in And out of the garage very smooth. This hotel was located perfectly to the convention center where all my business was held. Only problems I saw were my light when you enter the room turned...

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Helpful?
Thank Melissakbah
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. We are pleased that you found our hotel very convenient to the Convention Center. It is a very short walk from either tower that you may stay in. I am glad that our staff assisted you with the parking vouchers and that it made it smooth for you either entering or exiting the garage. I...

Chattanooga, Tennessee
Reviewed 19 September 2015

Elevators are really neat and tech forward. Lobby and Bar have a good atmosphere. Had breakfast in the restaurant. It was good, not great and service was less than average. Hotel room was very muggy and humid. Floors were actually damp. Bathroom was average and bed was very comfortable. Decent city views. Good location to convention center.

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Helpful?
Thank mms83
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your feedback. As you mentioned, we have recently renovated our lobbies, restaurant, bars, meeting and function areas. In the next few months we will be starting renovations on our guest rooms to update them and bring them up to the same level. I do apologize that the food and service in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 W 12th St, Kansas City, MO 64105-1638
Region: United States > Missouri > Kansas City
Price Range: $251 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Marriott Downtown staff and other travellers.
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Lombard, Illinois
4 months ago
Colorado Springs, Colorado
Rock Island, Illinois

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Questions? Get answers from Kansas City Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge lounch is perfect!”
 of 5 bubbles AnnieMF, 20 Nov 2016 | Read review
“Ask for a clean one!”
 of 5 bubbles J7558QXdavidk, 1 Nov 2016 | Read review
“all rooms in the older building face other buildings.”
 of 5 bubbles 259SharonW, 29 Oct 2016 | Read review
“The rooms overlooking Barney Allis Plaza give you a nice night time view.”
 of 5 bubbles Ganders1984, 27 Oct 2016 | Read review
“If you are sent to the East / Muhlebach Tower, try to get an even numbered room, and ask about the curtains in the room.”
 of 5 bubbles steverR4493UC, 26 Oct 2016 | Read review
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